Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 10735936
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the STRDH190- 2-Ch. Stereo Receiver for its exceptional sound quality, convenient Bluetooth connectivity, and user-friendly design. The inclusion of a phono input and the receiver's powerful output are also appreciated features. While some users find the bass adjustment limited, and others find the volume knob less than ideal, the overall positive feedback highlights the product's strengths.
This summary was generated by AI based on customer reviews.
Out of box failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work out of box. Dealing with manufacturer to troubleshoot and they are sending a replacement once they receive and inspect.
No, I would not recommend this to a friendSony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is alright for someone who just wants to listen to the stereo but not good to use as a home theater system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swat, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam
- Pros mentioned:Sound quality
Vinyl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to get good sound quality my device sucked. Then I got this and all the jams came out clean.
I would recommend this to a friend unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.your sales person (on line) told me that this receiver would communicate with and work with JBL bluetooth speakers (that I also bought from you). It DOES NOT work with these speakers. Your employee misrepresented this product
No, I would not recommend this to a friendNot to happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the power i would have wanted in a unit . Returned the unit. Was hopeing for more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jblspeaker, We regret to hear that the unit had to be returned. If you're looking for a more powerful AV receiver, I'd recommend checking out the STRDH590, STRDH790, or STRDN1080 model. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
"Open Box - Excellent " was DOA and damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stereo receiver for my 2nd bedroom - it was delivered yesterday. Full retail is 149.99; I opted for an "Open Box - Excellent" model for $122. "Open Box - Excellent " is defined as: "Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts" Well, let's see. No physical flaws, scratches or scuffs? Nope - has a big ol' dent on the upper back left corner. Includes all original parts? Nope - the FM antenna and instruction manual are missing. And as a bonus, it is Dead On Arrival - it won't even power up. I will be returning this piece of junk as soon as Best Buy opens later this morning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cubfanbob, We're sorry to hear that the unit had to be returned and you had to experience a faulty and damaged open box unit. Should you need any assistance in the future, feel free to reach out to our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Sincerely, Sam
Great for a garage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a stereo but I wish it had a sub out. Still a solid unit for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Doublewide,
Thank you so much for your review.
We are pleased to hear you are satisfied with the overall performance of your new STR-DH190 Stereo receiver with Bluetooth for its price!
We greatly appreciate your feedback with the subwoofer out port.
Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Price
hard to find 2 channel stereo with a “ phono “ jac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a 2 channel for my reemergence of vinyl. works well, especially for the low price.
I would recommend this to a friend - Pros mentioned:Ease of use
awesome receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and manage but not crazy about antenna.
I would recommend this to a friend Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have HDMI inputs or optical audio. This is for old school music systems or TVs. Please don’t buy.
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No AM radio and the bluetooth connection is weak. In order to hear music from my IPhone via bluetooth connection the receiver volume has to be turned to max volume. Very disappointing for a Sony product.
No, I would not recommend this to a friendWas ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a little while, a few issues now. One of the channels not working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, thank you for your review. We are sorry you are having an issue with one of the channels of your STR-DH190 Stereo receiver with Bluetooth. Please try following the steps provided on the following links to isolate the problem:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027755
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00023449
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
shopper39
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't what we were looking for, returned and are currently looking for another
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starbucksfan,
We regret to hear that the unit was returned because it didn't meet your needs. Your feedback is greatly appreciated. Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
Anolog Technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this in favor of getting an audio/video receiver vs the analog design Of this one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Daffy, We regret to hear that the unit had to be returned. If you're looking for an AV receiver, we recommend checking out our STRDH590, STRDH790, and STRDN1080 models. -Sam
Avoid this model of Sony Stereo Receivers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is one star due to poor quality control from Sony on this receiver. I have recently been through two brand new Sony 2.0 Stereo Receivers (STRDH190). The first one came out of the box with a giant dent in the backside of it. Bestbuy replaced it very quickly by shipping me another one. The second unit appeared fine but the display would not come one. I read up on troubleshooting guides and figured maybe the dimmer or display settings needed to be configured. I was not able to get the display on at all. Factory resetting the unit did not help. My advice stay away from this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi funkybebop,
We are sorry to hear what happen with your AV receiver. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get them to set up to Alexa but it does connect to my phone well and the speakers good too!
I would recommend this to a friendGood reciever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this had a built in equalizer if it did this woulda been 5 stats
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wc43,
Thank you for your review.
While we are pleased you are satisfied with the overall performance of our STR-DH190 Stereo receiver with Bluetooth, we are sorry if it doesn't have a customizable equalizer. This receiver is equipped with a Phono Equalizer amplifier to meet MM-type PHONO cartridges used on turntables.
We appreciate your feedback, and we will surely take note of it as we always strive for the best customer experience.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Bluetooth, Ease of use, Sound quality
Simple
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Simple Stereo Receiver, 2 channels (100 watts each), it has option for four speakers, and 6 audio inputs. Ideal for turntables or your novice vinyl player. The stereo receiver comes with the receiver, remote control, FM wire antenna, start up guide, and operating instructions. There are 2 large front nobs, one for input selector and of course volume. You can preset 30 FM stations, and did mention this stereo receiver is Bluetooth compatible? You'll need speaker cables/audio, phono cables, or 3.5, stereo audio cables. You can even connect your game console system to it via video output jack and audio signals (audio cables). I like that you can use this stereo receiver via Bluetooth option with your smartphone or tablet, its simple just press the Bluetooth pairing and select "STR-DH190" on your smartphone and you are all set. I used this stereo receiver for play station 4 pro and my smartphone, using my 2015 Sony 4k television, and an old vinyl player i purchased in a garage sale. I used 2 mackie's CR3's speakers with this receivers, and i was surprise by the sound quality. Although these were not the best quality speakers they still sounded great. i like the idea that i can switch channels with the remote control instead of manually switching between them; over all this is a very simple stereo receiver and for the price it's a great product to have for your home entertainment system. I would recommend.
I would recommend this to a friend Works ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok nothing special just an average product !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mario, You've made a great choice! Thank you for the positive feedback. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam
Not enough Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK but not enough power to get all stations I wanted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gsch, Thank you for the feedback on your experience with your STRDH190. You can't connect an external FM antenna to your A/V receiver, but you can improve the FM signal reception by following the steps below.
Adjust the position of the supplied FM wire antenna (aerial) to a place where the reception condition is good.
Place the antenna near a window.
Position the antenna as horizontally as possible.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam