Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 10735936
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the STRDH190- 2-Ch. Stereo Receiver for its exceptional sound quality, convenient Bluetooth connectivity, and user-friendly design. The inclusion of a phono input and the receiver's powerful output are also appreciated features. While some users find the bass adjustment limited, and others find the volume knob less than ideal, the overall positive feedback highlights the product's strengths.
This summary was generated by AI based on customer reviews.
ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not the best anymore, blue tooth not a plus for me.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Sony Recievers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately bluetooth connects to my phone and my fiancé’s, however still having issues connecting it to my television sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceM, While we're pleased to know that it connects seamlessly with fiancée's phone, we regret to hear you're having some issues connecting to your TV sound. This receiver is designed to receive a Bluetooth signal from a smartphone or tablet. We do not recommend connecting this receiver to your TV via Bluetooth as we cannot guarantee its operation. I'd suggest you hook up your TV to one of the four analog audio inputs of this receiver via RCA analog audio cables. Please refer to the link below for all the available AUDIO IN/OUT ports of this receiver. https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf (see page 16).
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks again for shopping Sony! Sincerely, Sam
Disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's happened to Sony? Two previous Sony purchases hit the dumpster after failing prematurely. This receiver had a defect straight out of the box; the display panel was dead. Spent nearly an hour with Sony in an online chat trying get it to work before the Sony customer rep declared it defective and gave me a service order number. That would require mailing it to Sony and waiting several weeks for them to repair or replace. I will of course return it to Best Buy instead, which is still a pain because I live in a remote area. Doesn't Sony test their stuff before selling it? It used to be such a primo brand. The Pioneer receiver I'm replacing worked with zero problems for 25 years.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi peterbo, We’re sorry to hear you did not have a great experience. It’s not our usual standard and I understand how frustrating this delay must be. Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Weak power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound drops suddenly. Every time I have to turn up
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had good luck with Sony in the past,but the new edition of this 2 channel only has a useless plug in antenna. In my opinion Sony should go back the coaxial connection or maybe add it as a secondary hook up
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Slatz, We're sorry to hear about the issue you're having. You can't connect an external FM antenna to your A/V receiver, but you can improve the FM reception.
Adjust the position of the supplied FM wire antenna (aerial) to a place where the reception condition is good.
Place the antenna near a window.
Position the antenna as horizontally as possible.
Hope this helps!
Regards,
Sam
- Cons mentioned:Volume
Worst Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap Not enough volume I can’t exchange for something better Best Buy nope Worst Buy!
No, I would not recommend this to a friend Could not stream Spotify
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I needed it to do was stream Spotify to my home speakers, and it couldn't even do that. Enough said.
No, I would not recommend this to a frienddon't expect much at this price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get what you pay for. The speaker connections on the back of the unit are not even banana plugs. Just cheap clip style that will only accept a small gauge cable. But, it works, Ok for my kids stereo
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeterFoo, Thank you for the feedback on your experience with your STRDH190. We value your opinion and we would like to apologize if our product did not meet your expectations. Thanks for sharing your feedback. -Sam
Sony Reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High Quality Sony Stereo Equipment for a fair price. Convenient in store in person purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi South4ranch, we're glad you are enjoying your new receiver. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Craig
Bluetooth Doesn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bluetooth function doesn't work . Sony usually has good products but not this time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TLAConsumer,
We regret to hear that the Bluetooth function of the receiver is not working. Make sure to follow these steps when pairing a Bluetooth device to the receiver:
1. Place the Bluetooth device within 1 meter (3.3 feet) of the receiver.
2. Press BLUETOOTH PAIRING on the remote. “PAIRING” flashes on the display panel. Perform step 3 within five minutes, otherwise pairing will be canceled. If pairing is canceled, repeat this step.
3. Perform pairing on the Bluetooth device to detect the receiver. For details, refer to the operating instructions of your Bluetooth device.
4. Select “STR-DH190” on the Bluetooth device display.
5. Start playback on the Bluetooth device.
6. Adjust the volume.
If you are trying to listen to a paired Bluetooth device, please refer to these steps:
1. Turn on the Bluetooth function of the Bluetooth device.
2. Press BLUETOOTH on the remote. The receiver connects to the last connected Bluetooth device and the device name appears on the display panel.
3. Start playback on the Bluetooth device.
4. Adjust the volume.
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00255090
If still not resolved, reset the receiver to factory settings. Please refer to the steps below:
1. Press (power) to turn off the receiver.
2. Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.
Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Sincerely,
-Ralph
Ms
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one came defective. second one ok. also bought speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheriT,
Thank you for the review. We do apologize for the inconvenience. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Poor FM Reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit had very poor FM reception. Tried to move antena around but did'nt help.
No, I would not recommend this to a friendAllowed me to hook up accessories as I wanted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the features advertise work and they should. I am very pleased with this purchase and its price point.
I would recommend this to a friend- Pros mentioned:Sound quality
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is a nice receiver but it had to be returned. Salesman sold me incompatible components together.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Finally, We regret to hear that the unit had to be returned due to incompatible components that you've received. This is definitely not the case for our receivers nor the experience we want you to have. For future reference, we can offer assistance by reaching out to ourt product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider our Sony products in the future and thank you for sharing your feedback. -Sam
Not happy with open box Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box receiver on-line. I received it and the phono output was bad, so I had to un connect it all and return it to a BestBuy store for a refund.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working at 36 days! My old one lasted over 12 years.
No, I would not recommend this to a friendExcellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for my needs of music listening a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyL, Awesome! We are so glad to hear that you are happy with your new STRDH190! Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl
Phono sound is horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked a new Sony record player to this new receiver and sound 8s horrible. Distorted. Tried hooking old record player to receiver. Same thing. Will be return this receiver
No, I would not recommend this to a friendSony- STRDH190 Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it defective. I would not buy it again.
No, I would not recommend this to a friendWhat a piece of junk....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left in the box for the first six months, my mistake...bought as a replacement for another unit that died slowly. worked for about 4-6 months. This unit only used in garage when outside (maybe on weekends). quit working sent to NY for repair, gone for several weeks. worked when returned , now being used this spring, worked for about 2-3 times and died again....... 2 months after warranty exp. only advice is to RUN from sony products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Timelessjunk, We apologize for any inconvenience that you experienced. This is usually not the case for our AV receivers nor the experience we want you to have. We would like to know more about the issue you're having with the unit so we can better assist you.
For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam