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Customer reviews

Rating 4.6 out of 5 stars with 3894 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,894 reviews
  • Rated 4 out of 5 stars

    Great sound for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right speaker A doesn't work. I only need one set of speakers so I'm using speaker B until I decide if returning the receiver is worth the uninstall/reinstall effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodbut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. However, I was very disappointed that Sony decided not to directly output audio, via bluetooth, to wireless headphones -- they do sell Sony wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhyHP, Thank you for the feedback on your experience with your STRDH190. Although it doesn't have the capability to connect to Bluetooth headphones, there is an option to connect it via the headphone jack in front of the receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Solid Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid receiver, a little more power would be nice but overall happy. We used for Bluetooth surround sound installed in home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CH3006,

      Thank you for the review and we're glad to hear that you're happy with your AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought since it was a Sony it would be better than it actually is. It is just OK. I have a little trouble zoning in on a couple of channels. I don't know if it is the receiver or maybe just my location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big CD collection and needed an amp dedicated to just music. This receiver is beyond what I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Wow! We're very happy to hear that this is what you're looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great Receiver Stereo and Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you need it to. But for some reason the phono in just doesnt produce as clean of a sound as the other RCA's but I might just be using it wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chungstyle, we're glad you like our product. We're sorry to hear that you have an issue with the phono port of your SONY unit. Please follow this link to isolate the issue. (Refer to page 16):

      https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

      Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for our backyard speakers and tv and this receiver lasted about a year outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heyyouitzame,

      Awesome! We're glad you like the AV receiver for your backyard. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    ah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product and recommend Sony make best product for years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsaelR, We're very happy to hear this feedback! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 4 out of 5 stars

    Works Well for My Purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is being used to power two sets of outdoor speakers around a pool. The unit is housed in a closet. I use the bluetooth feature with my iphone and it works pretty well, although the range seems to vary from time to time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Extremely weak phono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with record player. Unfortunately the phono preamp in this thing is ridiculously weak. It works fine for digital inputs, but the volume for playing records is completely unacceptable. If that's what you are purchasing it for, look elsewhere, or buy a separate phono pre instead.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ghenshaw, We're sorry to hear about the low volume issue you're having when listening to your record player. To resolve this issue, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032265

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new receiver. It connects well with his other equipment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vacuum,

      Thank you for the 5-star rating and we're glad to hear that your husband loves the AV receiver. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony hits the mark!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stereo Receiver was delivered same day! Set up was simple and now we're listening to our music with ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveD, We're glad to hear you like the simple and ease of setup of your new Sony receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver and sound, wish it had a few more speaker channels, Did not come with an antenna for the radio so I had to order one separate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRV78, Thank you for purchasing the Sony STRDH190. We're glad to hear you like the sound quality this unit delivers. With STRDH190, you can connect up to 4 speakers. This unit actually comes with a supplied FM antenna. Did you purchase this as an open box unit? If not. please reach out to us so we can better assist you.

      Email us at socialsupport@am.sony.com with the following details:

      Name:
      bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this unit. Met our needs. It could have included AM band but all the other features more than make up for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeryPleased, we're glad you like our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Content

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfying sound, performs well. Have not experienced any problems so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyH,

      You made the right choice! We're glad that you like the sound quality and flawless functionality of the receiver. Because you are happy with its performance, would you mind updating your star rating to show other buyers how great it is?

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product is everything I thought it would be

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellPumphreyjr, Perfect! We're so glad to hear that your new Sony STRDH190 has met your expectations! We're glad to hear that your daughter likes the sound quality, easy setup function and price point of the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it can't be beat. It's a little slow turning on but other than that, very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smooth, Thank you for the awesome review! We're glad to hear you feel that the STRDH190 is worth its price. If the unit has a little delay when turning on, please perform a power reset.


      Turn off the receiver.
      Unplug the power cord (mains lead) from the electrical outlet.
      Let the receiver remain without power for 2 minutes.
      Plug the power cord (mains lead) back into the electrical outlet.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    blown channel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blew the left channel after connecting to speakers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compact Power & Great Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver fits on my 12" deep shelf and provides all the features needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMan, That's great! Good to know you like the compact and slim design, and overall features of your new Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 4 out of 5 stars

    Stereo receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out the operations! I downloaded some of the manual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaB,

      Thank you for the review and we appreciate your time sharing this feedback. Thank you for choosing Sony and enjoy your AV receiver.

      -David Sony_US