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Customer reviews

Rating 4.6 out of 5 stars with 3894 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,894 reviews
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes with my entertainment system. Purchased for its turntable feature and output.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gumby, We are happy that you like your new Sony home receiver. We're also glad that you are enjoying it with your turntable . Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony. -Craig Sony_US

  • Rated 3 out of 5 stars

    Not pleased with the experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first receiver was shipped to us because the store was out of stock. The display would not come on. I called customer service for support and was told I would have to return it to a store and purchase another one. I was told I would be receiving a $100 gift card by email because of my inconvenience which made me feel better, however it never came. The system didn't work as expected with my turntable so I returned everything. Overall, I am disappointed in my experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Star, Thank you for sharing your experience. We regret to hear about your experience and that the unit had to be returned. This is definitely no the customer experience we want you to have. For any store-related concerns, you can always contact the seller directly to assist you further. We hope you will consider Sony again in a future purchase. Thank you. Vincent Sony_US

  • Rated 3 out of 5 stars

    Sony - STRDH190- 2Ch. Stereo Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this Sony receiver after unboxing and setting it up it was defective. I quickly called BestBuy and was told how to return for refund. I also purchased a different model Sony receiver from BestBuy immediately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryH,

      Thank you for the review and we do apologize for the inconvenience. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 5 out of 5 stars

    Great amp. Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amp. Super powerful. Love the Bluetooth feature and the many inputs! Great price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimT1000,

      Awesome! We're glad that you like the sound quality, Bluetooth function, and available inputs of the receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Receiver display lights is not well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like the lights is not good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasG,

      Thanks for sharing your review and experience with the STRDH190. Your feedback about the display panel is greatly appreciated. If you are not satisfied with the brightness, you can adjust it using the DIMMER button on the receiver or supplied remote. For more information, please refer to pages 8 and 12 of this link:

      https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great receiver for my simple set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neighbor had one so I knew how it was and wanted one for my set up at home. Needed the Bluetooth and works great with my set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamS, That's awesome! Good to know it works great with your set up at home. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 4 out of 5 stars

    Too many functions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I wanted was a plain stereo music player without all the additional functions. Otherwise it is fine receiver and I'm happy with the single function of stereo reception and recording playback.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandpa, We're glad to hear you're happy with your purchase. Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    sony 2.0 receiver review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced old onkyo receiver and the sony works as good as advertised. Appreciate the blutooth ability to connect to other devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sonyreceiver,

      Awesome! We are glad you like the Bluetooth function of the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Reciever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my "secondary" sound system and sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV,

      Great! We're glad that you are enjoying the sound quality of the receiver and how it works well with your home entertainment setup. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome price on a great amp!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice amp for the home office! I combined it with an inexpensive DVD player to play CDs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoVaTechGuy, Great! We're glad to hear it fits perfectly in your home office and it works seamlessly with your DVD player. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money … Don’t like just 1 output, but I’ve figured out how to make it work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bill, Sorry to hear about your concern but we are glad you were able to make it work. Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Super Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment. I really enjoy using this. I would recommend this for others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tick, Amazing! We're glad you're enjoying your new Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for our 4 backyard speakers. Quick bluetooth connection to the ipod and then start enjoying the music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jason, thank you for the 5-star rating! We're glad it works perfectly with your backyard speakers and you appreciate the easy Bluetooth pairing of your new Sony receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 3 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the product, but I'm not sure we needed it. Old school, we thought the receiver would tie Sonos components together and allow for radio play. But, the Sonos Port connects multiple pieces into the system and Sirius XM gives us the radio (sports) we wanted to hear. So, we haven't really used the receiver, although it is wired into our new Sonos system. Best Buy advisor did not recommend that we buy it, but did not dissuade us from buying either. Nobody's fault, we just had some confusion.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glaw, Thank you for choosing Sony. Glad to hear that you are satisfied with the STRDH190 Stereo Receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl Sony_US

  • Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was needed for the speakers my son got for a Christmas present. He is now set up and all works great for his music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouLou, we're glad you like our product. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Sound Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo with a receiver. Thank you very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louie, we're glad you like our product. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice easy to use. no problems. like the size and dial are smooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobby, We're glad that you like the ease of use. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Pretty good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. The only problem I had was occasional static on some of the bluetooth connections. This might be the problem of iTunes. Most of the time it works just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimba45, We're glad to hear you feel that the STRDH190 is worth its price! Please refer to the steps below for optimal Bluetooth connection:

      If there are obstructions between the receiver and your BLUETOOTH device, remove these or move the receiver and/or device to avoid them.

      If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH devices, or a microwave oven nearby, move it away.

      The receiver and the BLUETOOTH device are too far apart

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old school 2 channel stereo receiver with modern conveniences. Works well for my application. Like the dual speaker outputs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAH3, Thank you for the 5-star rating! We're glad to hear you're enjoying the 2 ch output and it works well with your apps. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Small and sleek, yet Cool!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple, sleek and light weight but with heavy performance. Works amazing with my Bowers and Wilkins tower speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, Thank you for the awesome review! We're glad you like the simple, sleek, and lightweight design of the unit, and good to know it works great with your speakers. We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US