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Customer reviews

Rating 4.6 out of 5 stars with 3894 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,894 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalaloopsie, Great! Good to know that this is what you've been looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Basic but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with apple music You have to be a engineer to set up Icould not .Volume control weird John

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bunny, Thank you for the feedback on your experience with your STRDH190 receiver. For future reference, we can offer assistance on how to set up, operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    An alright receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would sound better not as loud as I thought it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic receiver that does everything you need it to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi demps, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the receiver without remote control, or manual, still trying to reach customer service. It turns on randomly. I was not able to connect Lenovo Chromebook to Bluetooth, though it connects to other Bluetooth speakers. All the issues appeared just after 15-day return window expired. Before blue tooth connection was fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medvezhonok,

      This is not the experience that we want you to have. For the missing accessories, make sure to contact your dealer or Best Buy directly. Manuals are also available on our support website. Please refer to this link:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/manuals

      For power and Bluetooth issues, reset the unit to factory settings. This may help resolve those issues. Please refer to the steps below:

      -Press (power) to turn off the receiver.

      -Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.

      Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Receiver Model Number:
      Issue:
      Additional Information regarding your experience with the STRDH190.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Sony 2.0 receiver FM only beautiful would recommend is receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer, Thank you for the 5-star rating! We're very happy to hear it works great and you like the features especially the FM tuner of your new receiver. We really appreciate your recommendation. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for your purchase! -Jess Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have enjoyed the new receiver that replaced a very old one. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DDTP, Thank you for upgrading to your new STRDH190! Good to know you're enjoying the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    works the way it is supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good and it produced music through the office as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my vintage Kenwood Rack system, replace KC206.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikeo, Thank you for upgrading to your new Sony STRDH190! We're glad it works perfectly with your vintage sound system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Best receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome receiver! Sound is great, and perfect for my turntable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm, That's great! We're glad you like the sound quality and it works perfectly with your turntable. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Quick service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast curbside pick up within an hour!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FRoss, Awesome! We're glad you like your new Sony STRDH190 receiver and good to know you had a quick and hassle-free shopping experience. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent does it job and what it’s asked to do for something small nothing too fancy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiceTrymc,

      Thank you so much for the purchase! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    This stereo receiver is well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was purchased for my 12 y.o. grandson and he hooked it up without any assistance. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift was for my dad. He really likes it. Definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anonymous,

      Awesome! We are glad he likes the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system works perfectly with the speakers i had!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dannyb, we're glad you love our product. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Easy bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my devices to sync is super smooth. Handsome to look at as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy install! Would buy another one! Have used a lot!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi auggieodin, Awesome! We're glad you're enjoying your new Sony STRDH190 receiver and you find it easy to install. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Phono and Amazon Alexa Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a wee bit small for a turntable to sit on top, but I got my turntable to stay okay. Works great for that and my Alexa plugged into its AUX to drive my bookshelf speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtk5551212, We're very happy to hear this feedback! Good to know it works great with your Amazon Alexa. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 4 out of 5 stars

    Simple solution for getting back in the game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having not bought new audio equipment in a very long time, this receiver caught me up on what I’ve missed out on since. Does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Awesome! Good to hear that this is what you're looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and options for the price. Could improved on FM reception and FM antenna.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMTZ, We're glad that you like the quality of your new receiver. We value your feedback as this help us improves our products. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US