Customer Ratings & Reviews
- Model:
- STRDH190
- |
- SKU:
- 6187501
Customer reviews
Rating 4.6 out of 5 stars with 3921 reviews
(3,921 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, good price point, and the inclusion of a phono input. However, some customers have noted limitations with the bass and found the volume for playing records to be unsatisfactory. The product's size was also mentioned as being a bit large.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item and truly enjoying my music. Get it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicSound, Thank you for the amazing review! Good to you're enjoying your Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have enjoyed the new receiver that replaced a very old one. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDTP, Thank you for upgrading to your new STRDH190! Good to know you're enjoying the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good product.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and works well in our familyarea,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi haitianqtie, we're glad you like our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compatible with system Totally enjoying this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charm, That's great! Good to know it is compatible with your audio system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Sony 2.0 receiver FM only beautiful would recommend is receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer, Thank you for the 5-star rating! We're very happy to hear it works great and you like the features especially the FM tuner of your new receiver. We really appreciate your recommendation. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for your purchase! -Jess
Rated 5 out of 5 stars
This stereo receiver is well worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was purchased for my 12 y.o. grandson and he hooked it up without any assistance. Works great!
I would recommend this to a friendRated 5 out of 5 stars
Easy bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting my devices to sync is super smooth. Handsome to look at as well.
I would recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad reciever. Needs control illumination though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 40hud49pack,
Thanks for sharing your review and experience with the STRDH190. Your feedback is extremely important to us and is very much appreciated. If you are referring to the display panel, you can adjust the brightness by using the "DIMMER" button on the receiver. You may refer to page 8 of this link for more information:
https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Sincerely,
-Ralph
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. No complaints here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lalaloopsie, Great! Good to know that this is what you've been looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam
- Cons mentioned:Size
Rated 3 out of 5 stars
Does what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent does it job and what it’s asked to do for something small nothing too fancy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NiceTrymc,
Thank you so much for the purchase! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!
Regards,
David
Rated 5 out of 5 stars
Sony Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my vintage Kenwood Rack system, replace KC206.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mikeo, Thank you for upgrading to your new Sony STRDH190! We're glad it works perfectly with your vintage sound system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Best receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome receiver! Sound is great, and perfect for my turntable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Norm, That's great! We're glad you like the sound quality and it works perfectly with your turntable. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic receiver that does everything you need it to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi demps, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin
Rated 3 out of 5 stars
Not Good For A Garage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this reciever to use in my garage. It's almost useless there because it keeps shutting itself off because it has a built in feature that shuts it off if it gets too hot. It works fine in cool or cold weather but in the summer when I spend the most time there it's constantly shutting off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH,
Thank you for the review and we're sorry to hear what happen with your AV receiver. Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side and bottom rises considerably. Follow these steps to resolve your issue.
1. Place the receiver in a location with adequate ventilation to prevent heat buildup and prolong the life of the receiver.
2. Do not place the receiver near heatsources, or in a place subject to direct sunlight, excessive dust, or mechanical shock.
3. Do not place anything on top of the cabinet that might block the ventilation holes and cause malfunctions.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Rated 3 out of 5 stars
Dr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the receiver without remote control, or manual, still trying to reach customer service. It turns on randomly. I was not able to connect Lenovo Chromebook to Bluetooth, though it connects to other Bluetooth speakers. All the issues appeared just after 15-day return window expired. Before blue tooth connection was fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Medvezhonok,
This is not the experience that we want you to have. For the missing accessories, make sure to contact your dealer or Best Buy directly. Manuals are also available on our support website. Please refer to this link:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/manuals
For power and Bluetooth issues, reset the unit to factory settings. This may help resolve those issues. Please refer to the steps below:
-Press (power) to turn off the receiver.
-Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.
Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Issue:
Additional Information regarding your experience with the STRDH190.
Sincerely,
-Ralph
Sony Social Support
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value - used as a second stereo system in the sunroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas, We're very happy to hear this feedback! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gift was for my dad. He really likes it. Definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anonymous,
Awesome! We are glad he likes the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!
Regards,
David
Rated 5 out of 5 stars
Quick service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and fast curbside pick up within an hour!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FRoss, Awesome! We're glad you like your new Sony STRDH190 receiver and good to know you had a quick and hassle-free shopping experience. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Rated 4 out of 5 stars
Simple solution for getting back in the game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having not bought new audio equipment in a very long time, this receiver caught me up on what I’ve missed out on since. Does the job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Awesome! Good to hear that this is what you're looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam
Rated 5 out of 5 stars
Does it's job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver works very well. It was easy to set up and does what it is supposed to do.
I would recommend this to a friend







