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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.6 out of 5 stars with 3922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, good price point, and the inclusion of a phono input. However, some customers have noted limitations with the bass and found the volume for playing records to be unsatisfactory. The product's size was also mentioned as being a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,922 reviews
  • Rated 5 out of 5 stars

    Solid Amp, Delivered Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fine product. Easy to set up out of the box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacarandaBlue, Thank you for giving the product a perfect rating! We're thrilled you find it very easy to set up. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for sharing your feedback! -Sam Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it all set up and so far I love it. I haven’t played around with the Bluetooth and pairing yet, but I’m hoping that’ll make it even more enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Lacerise! We're happy that you are satisfied with your new home receiver. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. -Craig Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working.I have radio-cd-recorder play- tape play

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hpenvyphoto, we appreciate your high review. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    sony - 2.0-Ch. Stereo Receiver with Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great 4 inputs jacks for turn table cd player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GE550SqFt12000, fantastic! Good to hear you appreciate the multiple audio inputs and it works great with your turntable and CD player. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    sony ,can't go wrong.!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always have excellent results with sony. this is a great receiver for basic demands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver! It is perfect for what I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi receiver, Thank you for the 5-star rating! We're glad to hear that this is what you're looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Stereo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stereo, disappointed that it only uses 2 speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StormyKay, Excellent! Glad to hear you love your new STRDH190 receiver. You can actually connect up to 4 speakers to this receiver.

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Average receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, I’m satisfied. I only have two concerns, my old subwoofer does not work with this receiver, and it has no am band radio. I like to listen to baseball games on am radio and that doesn’t happen anymore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryB,

      Thank you for the purchase! We're glad to hear that you're satisfied with your purchase. Depending in the port, some subwoofer is not compatible with this AV receiver. Your feedback is greatly appreciated. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Did exactly what it was needed for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Excellent! We're glad that the receiver suits your need. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Sony 2ch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just wish the bluetooth was a little stronger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,

      We're glad it works great and you're enjoying the overall sound quality of the receiver. For Bluetooth connection, move the BLUETOOTH device closer to the receiver. If there are obstructions between the receiver and your BLUETOOTH device, remove these or move the receiver and/or device avoid them.

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for sharing your feedback and for choosing Sony!
      -Jess Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume does not sound loud enough like other recivers

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reciver, We appreciate your feedback and we are sorry that your new Sony AV receiver has low sound quality. To isolate and hopefully resolve this issue, you can follow the guide from this link: https://www.sony.com/electronics/support/articles/00024901.

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been incorporated into a new stereo system with good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good machine ! We love this machine very much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi josephjota, Thank you for the 5-star rating! Good to know you love the overall features of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Receiver. Works great. Perfect for what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikekovo, Good to know that this is what you're looking for in a stereo receiver! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing product for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony receiver to replace my Mom's 35+ year old Pioneer (state of the art at one time!). She wanted to hook up the 3 devices she had(CD, Tape DFech & Phono). Easy installation and loved the not-too-confusing remote that comes with unit. It has a Bluetooth option, as well as a line-in option as well. PERFECT !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used in a busy business and have had no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherry, Awesome! We're glad to hear the STRDH190 receiver works great in your business. And whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the money. Love the remote control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyJ, Thank you for the 5-star rating! We're glad to hear you feel that the STRDH190 is worth its price.
      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Office Background Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation-everything a basic receiver needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solid, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice receiver for the money. Works great. No issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeD, That's awesome! We're glad to hear you feel that the STRDH190 receiver is worth its price. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Receiver and has a lot of options to hook other audio things to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      You made the right choice! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -Ralph Sony_US