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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.6 out of 5 stars with 3922 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, good price point, and the inclusion of a phono input. However, some customers have noted limitations with the bass and found the volume for playing records to be unsatisfactory. The product's size was also mentioned as being a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,922 reviews
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So paying $150 and still have to buy extra wires and figure out how to make it work which is not included in the instruction? I was excited to get it around Holidays thinking that i will use it right away but nope it is still sitting waiting for extra stuff to buy to make it work properly!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norma,

      Thanks for the feedback. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    Design Flaw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is high quality, BUT HAS 1 BAD FLAW: It doesn't have a connection for a external antenna which uses a 2 wire hook-up. It has a chancy 3 foot piece of crap antenna. Sorry. I returned it for the Yamaha. The sales people were very good and understanding about the design flaw.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FarmerSteve, While we're glad to hear you like the overall quality of the unit, we regret to know that it had to be returned. The supplied FM antenna already offers excellent signal reception. if you're having signal reception issues when listening to your FM stations. Please follow these troubleshooting steps if the FM reception is poor. • Extend and adjust the position of the FM wire antenna (aerial) to a place where the reception conditions are good. • Place the FM wire antenna (aerial) near a window. • Position the FM wire antenna (aerial) as horizontally as possible. For low humming noise issue, please follow the troubleshooting steps on the link below: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027601
      Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    works quite well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product would recommend the receiver to ohers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great quality works well and set up ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend and he loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have purchased a different model.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for the price. I have another one upstairs and the two seem to get confused when my phone wants to log in with blue tooth. I shouldn't have purchased the same model for one home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary, Thank you for the feedback on your experience with your STRDH190. Please make sure that the IR sensor of receiver is not within the range of the other receiver to prevent signal interference. Also, when using the remote control make sure it's pointed to the receiver that you want to control. Hope this helps!

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Dissatisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. The speaker plugs were the old outdated spring loaded ones and the volume knob was tough to turn. Not satisfied

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parkwayjoe81, We apologize for any inconvenience you've experienced with our Sony STRDH190. Your feedback is valuable to us as we continuously strive to improve our products. We have noted your input about the speaker plugs and volume knob and will be sure to forward this feedback to the appropriate department. And we'll take this into consideration for future design enhancements. If you have any other feedback, feel free to contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
      Or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Luitenant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Good condition. Nothing to complain. 4 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, we're glad you like our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my uncle. He seems to like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Supports the Sonos products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports the Sonos products. Works just fine for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi raider98, We’re happy to hear that the STR-DH190 Stereo receiver with Bluetooth works fine. Good to hear that you are happy with this receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for. At the price I was wanting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Music, thank you for purchasing our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY.. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with the four speakers I have hooked up to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amplify, That's great! We're glad to hear it works perfectly with your speaker setup. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for sharing your feedback! -Sam Sony_US

  • Rated 3 out of 5 stars

    SDTRDH-190

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has some nice features but I returned it in favor of something with more power. It seems that 100 watts in a less expensive unit isn’t the same as in a higher quality unit.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryS, We're sorry to hear that the unit had to be returned. We value your opinion and we would like to apologize if our product did not meet your expectations. If you're looking for an upgrade in power, I'd recommend checking out the Sony STRDH590 and STRDH790 receiver. You can also visit our website at https://electronics.sony.com/tv-video/tv-video-home-theater-sound-bars/c/av-receivers for all our available AV receivers that would best fit your needs. Hope this helps!
      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the money especially the blue tooth capability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel, We're glad to hear you feel that the STRDH190 is worth its price and you love the Bluetooth feature as well. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for sharing your feedback! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone who needs a receiver for their older players.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a pretty basic receiver that does most of what I need. Works great for my phonograph

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Slade,

      Thank you for the 5-star rating and we're glad to hear to hear that you like price point of the AV receiver. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Using it to power 8 outdoor speakers on two porch levels and couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rshells, Great! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice sounding and functioning receiver, with one problem, it sometimes has a noticeable hum. I returned it to the Best Buy Store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycustomer, Thank you for the feedback on your experience with your STRDH190 receiver. While we're glad to hear you like the sound quality, we regret to hear that the unit had to be returned due to the noticeable hum issue that you had with the unit. This is usually not the case for our receivers nor the experience we want you to have.

      We want to make sure that you’ve been taken care of by your authorized reseller. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the STRDH190:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good replacement for what I had. No AM is somewhat of a setback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many types of Sony products SINCE 1975, never any problems.

    I would recommend this to a friend