Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 6187501
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the STRDH190- 2-Ch. Stereo Receiver for its exceptional sound quality, convenient Bluetooth connectivity, and user-friendly design. The inclusion of a phono input and the receiver's powerful output are also appreciated features. While some users find the bass adjustment limited, and others find the volume knob less than ideal, the overall positive feedback highlights the product's strengths.
This summary was generated by AI based on customer reviews.
Great features lack of power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features but not strong enough. I prefer the Denon receiver instead!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Berto, Thank you for the feedback on your experience with your receiver. To ensure you're getting the optimal listening experience, Check that all connecting cables are inserted into their input/output jacks on the receiver, speakers, and devices. Check that the speakers and device are connected correctly and securely. Please refer to the link below for additional troubleshooting steps to improve on the audio performance:
https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf (page 33)
Regards,
Sam
nice stereo for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice little stereo for beginners . It has a lot of the modern plug in jacks ,but the sound quality is terrible for having 200 watts. My garage stereo has 200 watts and blows this thing away. Plus no loop hook-up for equalizer. If you want good quality sound look for the stereos made from the 70s to 90s.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 1Adelade, Thank you for the feedback on your experience with your STRDH190. We value your opinion and we would like to apologize if the sound quality did not meet your expectations. And, to ensure optimal audio experience, please follow the steps below:
Check that all connecting cables are fully inserted to their input/output jacks on the receiver, speakers and the devices.
Check that headphones are not connected to the receiver.
Check the speaker balance
Regards,
Sam
- Cons mentioned:Bass
Nahhh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhhh. I didn’t realize there’s no tuning for Bass. Very basic unit . I return it. Grab one from Goidwill at 1/3 the cost
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewD,
Thank you for the feedback. It is unfortunate that the unit had to be returned. You can adjust the tonal balance of the speakers by treble and bass. You can adjust from –10 dB to +10 dB in 1 dB
step. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Mm.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not always friendly. I noticed a spirit taking pictures of me. Of Japanese decent.
No, I would not recommend this to a friendRequired review?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver is a bit heavy. It is not hooked up yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Required, Thank you for the feedback on your new STRDH190 receiver. The weight is due to the excellent built quality of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Lost channel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just lost one of the speaker channels, after about three weeks, bummer. Now I get to see what the exchange program will be like. Reciever is what I want, minus the defect of course.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idahome, Thank you for the feedback on your experience with your receiver. We regret to hear that one of the speaker channels is not working. Let's try to troubleshoot the issue by following the troubleshooting steps below:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027755
Please reach out to us via email at socialsupport@am.sony.com with the following details:
Name:
bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Don’t purchase product defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 days after Best Buy warranty ended. Do not purchase refurbished products!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfied,
Thank you for the review and we're sorry to hear what happened with your AV receiver. To send your product to a Sony facility to be repaired, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Not very strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit unable to produce sound we needed. We would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FarmerJohn, We regret to hear about this. To ensure you're getting optimal audio performance with this unit, please follow the steps below:
Make sure the VOLUME or MASTER VOLUME knob of your AV Receiver is not set to VOL MIN.
Make sure headphones aren't connected to your receiver or input device.
Press the SPEAKERS button on your receiver and select a setting other than OFF SPEAKERS.
Try switching to a different input source.
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable port was not functional. Had to use an input port instead. Had to bring the unit back to the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesL,
Thank you for the review and we're sorry to hear that. That would depend in the turntable that you're using. You can also check the connections of the turntable. If the unit is still with you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition.. Is Working Well.. Great Features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliteMember, We're very grateful for this positive review! Good to know you're enjoying the overall features of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam
Good product for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I had with it was that it doesn't have an eq.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rubies, We're glad to hear you like the product. Although the unit doesn't have an equalizer, you can adjust the tonal balance of the speakers by pressing the TREBLE + or TREBLE – repeatedly to adjust the treble level. Press BASS + or BASS – repeatedly to adjust the bass level. Hope this helps! -Sam
review?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I responded twice online and twice in person as to the miserable experience I got; I never heard back from anyone so I am forced to believe you really don't care, so why do you continue to ask for my rdview?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wasteoftime, We apologize for any inconvenience that you experienced. It’s not our usual standard and I understand how frustrating this must be. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the STRDH190:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Got a bad one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what happened with the receiver I got but I could not get it to turn on. Plugged it in and would not power up. Tried different outlets and surge protectors and would not turn on. I think I got a bad one probably.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Starvingartist, We are sorry to hear about the issue you are having. This is usually not the case for our stereo receivers nor the experience we want you to have.
Let's try to further isolate this issue by following the additional troubleshooting steps on the link below:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032599
If the issue still occurs, repair may be required. please refer to our product repair support link below for further assistance.
https://us.esupport.sony.com/support/s/service?language=en_US
Regards,
Sam
Couldn’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work for me, but I didn’t have the know how or the patience.
No, I would not recommend this to a friendNot what I thought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More for just radio, no real use as an entertainment hub as intended
I would recommend this to a friend- Cons mentioned:Volume
Not worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't what I was looking for but I purchased and try it out since the sale rep highly recommended this. Wasn’t as loud as I want it to be so I had to return next day.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Steph,
We're sorry to hear that and we understand your concern. You have to consider that the sound quality will depend on the speakers connected and source that you're playing. If you somehow need further assistance or clarificaiton, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy that BestBuy canceled my first delivery date
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi gabby, We apologize for any inconvenience that you experienced. We want to make sure that you’ve been taken care of by your authorized reseller. Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Low end Sony with sound to match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly was very disappointed with the tonal sound quality from this unit. It needed to be returned. It was my expectation that even a low end Sony should have some richness. Not.....
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 85Samsung, We regret to hear that the unit had to be returned. We value your opinion and we would like to apologize if our product did not meet your expectations. You can enjoy the higher-fidelity sound from all inputs using the Pure Direct function. Tonal sound quality can also be adjusted using the treble and bass button on the remote control to suit your listening experience. Thanks for sharing your feedback. -Sam
- Pros mentioned:Bluetooth, Ease of use, Price
Pleasantly surprised
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was just looking for something basic with which to set up one of my turntables and listen to some of my records again and I picked up the Sony because, frankly, it wasn't going to bankrupt me. Setup was quick and easy and within minutes I was listening to some great 70s R&B singers. My record player is a DJ favorite and I invested in some great needles for it. Still, I wasn't quite expecting quite the richness in sound that the receiver provided. It works really well with all the components I already have. I really like it. I also like having an FM receiver again, which was totally easy to set up. And that I can establish a bluetooth connection means that I don't have to reach for my headphones each time I want to listen to some of my downloaded music. All in all, and with the low price point in mind, I am very happy with this.
I would recommend this to a friend Sony receiver was utter trash&Major waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the product was received on time, in a pretty box, the nearly 15 year old receiver it was to replace performs better than the what I bought brand new. Utter garbage. My old receiver would over heat and short out. I purchase nearly the exact model to replace the old. I excitedly connect a couple speakers. Power up the receiver, cd player powered up, pushed play....and the sound output was literally that of a pair of old headphones. Head phones not on one's head, but imagine laying the head phones down, turning up volume and walking 20' away. That sound. Utter trash. Nearly 3 weeks since returning and no refund. No wonder the big boxes can't compete w/ Amazon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MattLauxBummedOutwPurchas, We're sorry to hear about the low sound issue that you had and that the unit had to be returned. This is usually not the case for our stereo receivers nor the experience we want you to have. To ensure optimal listening experience, we recommend following the suggested steps on this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032243
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Sincerely, Sam