Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 6187501
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, straightforward setup, competitive price, phono input, and ample power. However, some customers have noted limitations with the bass and volume, especially when playing records, and a few find its size a bit large.
This summary was generated by AI based on customer reviews.
A little disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems ok. Connections for speaker wire were small. 14 gauge was too big.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephG, Thank you for the feedback on your experience with your STRDH190. Speaker wires that are anywhere between 12 to 16 gauge are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver. When determining which wire gauge to use, consider how far away the speakers are from your amplifier or A/V receiver. Generally, for short speaker wire runs, a 16-gauge wire is sufficient. However, for longer speaker wire runs (to another room, for example), it is better to use a thicker, lower-gauge wire. Hope this helps!
Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for work to play back ground music. One works great no problem the other does not work at all.
No, I would not recommend this to a friend - Pros mentioned:Bluetooth
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves using this in his man cave. Little more found than he had before.
I would recommend this to a friend Rich’s R
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should I had no problems setting this up
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Rich! We're glad that everything went well with the set up. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Craig
Not bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. Only three presets. I paired with my echo and its much more usefull. Sound is ok. I use it for a garage stereo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hags, We're glad to hear that your investment is worth it. And good to know you like the sound quality and it pairs great with your echo device. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam
- Pros mentioned:Price
Solid receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price served the purpose I needed it for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeraldJ, Great! We're very happy to hear that this is what you've been looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
It will do the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak in how much you can adjust the treble and bass. No balance control between left and right speakers. Otherwise a nice product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhatIsThis,
Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Sound quality
Great basic receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only does analog Imputs with rca but sound great. Has an input for turntable
I would recommend this to a friend NOT a lot of features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's just a stereo receiver, but it should have a subwoofer input and at least 1 HDMI input. You cannot manually tune in the radio stations and the ones that do that tune in are not really clear. I'm mad I threw away the box, otherwise I'd return this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FUNKY, We are sorry to hear that the STRDH190 did not meet all of your expectations. We appreciate your input when it comes to the receiver. If you need assistance with your STRDH190, we are always here to help.
For assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony Tuner thumbs down
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only got to use it for a little while and now it just shuts off and disconnects on it own all the time so I quit using it
No, I would not recommend this to a friendok but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok for small room like bedroom.. but not loud enough (even with good speakers) for a Rec room
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for your review. We are really sorry if the loudness of our STRDH190 didn't live up to your expectations. Because input sources vary in the quality, type, and strength of the signal being received, it is normal for the overall volume to differ from input source to input source. We are not sure what source are you playing on your STRDH190, however, you may try adjusting the tonal balance of the connected speakers by pressing the TREBLE & BASS buttons on the supplied remote control of this receiver to isolate the problem.
In case you may need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Bluetooth
Good for the money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a new receiver...this one wasn't the most expensive one but it works Great for what i needed it for!!!!
I would recommend this to a friend Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My card got hit after buying this receiver from Best Buy smh not at good sign from a big company
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 367Tops,
We're sorry to know about what happened and we apologize for the inconvenience this may have caused you. To best assist you regarding your concern, please contact Best Buy.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thanks for considering Sony!
Sincerely,
Jess
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is alright for someone who just wants to listen to the stereo but not good to use as a home theater system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swat, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam
Sony Receiver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system, but I can not get it to find our phones via blue tooth - have to use a cord
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMSS, Thank you for the feedback on your experience with your Sony STRDH190 receiver. And we're sorry to hear you're having an issue with the Bluetooth connectivity with your phone. If Bluetooth pairing cannot be done, please follow the troubleshooting steps below:
Move the BLUETOOTH device closer to
the receiver (within 1 meter (3.3 feet) of
the receiver).
Pairing may not be possible if there are
other BLUETOOTH devices near the
receiver. In this case, turn off the other
BLUETOOTH devices.
Press BLUETOOTH PAIRING.
“PAIRING” flashes on the display
panel.
Select “STR-DH190” on your phone's display.
You can also watch the Bluetooth troubleshooting tips on this link for more information:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00255090
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound quality
Vinyl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to get good sound quality my device sucked. Then I got this and all the jams came out clean.
I would recommend this to a friend "Open Box - Excellent " was DOA and damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this stereo receiver for my 2nd bedroom - it was delivered yesterday. Full retail is 149.99; I opted for an "Open Box - Excellent" model for $122. "Open Box - Excellent " is defined as: "Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts" Well, let's see. No physical flaws, scratches or scuffs? Nope - has a big ol' dent on the upper back left corner. Includes all original parts? Nope - the FM antenna and instruction manual are missing. And as a bonus, it is Dead On Arrival - it won't even power up. I will be returning this piece of junk as soon as Best Buy opens later this morning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cubfanbob, We're sorry to hear that the unit had to be returned and you had to experience a faulty and damaged open box unit. Should you need any assistance in the future, feel free to reach out to our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Sincerely, Sam
Not to happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the power i would have wanted in a unit . Returned the unit. Was hopeing for more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jblspeaker, We regret to hear that the unit had to be returned. If you're looking for a more powerful AV receiver, I'd recommend checking out the STRDH590, STRDH790, or STRDN1080 model. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.your sales person (on line) told me that this receiver would communicate with and work with JBL bluetooth speakers (that I also bought from you). It DOES NOT work with these speakers. Your employee misrepresented this product
No, I would not recommend this to a friend- Pros mentioned:Ease of use
awesome receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and manage but not crazy about antenna.
I would recommend this to a friend