Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 6187501
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, straightforward setup, competitive price, phono input, and ample power. However, some customers have noted limitations with the bass and volume, especially when playing records, and a few find its size a bit large.
This summary was generated by AI based on customer reviews.
don't expect much at this price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get what you pay for. The speaker connections on the back of the unit are not even banana plugs. Just cheap clip style that will only accept a small gauge cable. But, it works, Ok for my kids stereo
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeterFoo, Thank you for the feedback on your experience with your STRDH190. We value your opinion and we would like to apologize if our product did not meet your expectations. Thanks for sharing your feedback. -Sam
Sony Reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High Quality Sony Stereo Equipment for a fair price. Convenient in store in person purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi South4ranch, we're glad you are enjoying your new receiver. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Craig
Bluetooth Doesn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bluetooth function doesn't work . Sony usually has good products but not this time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TLAConsumer,
We regret to hear that the Bluetooth function of the receiver is not working. Make sure to follow these steps when pairing a Bluetooth device to the receiver:
1. Place the Bluetooth device within 1 meter (3.3 feet) of the receiver.
2. Press BLUETOOTH PAIRING on the remote. “PAIRING” flashes on the display panel. Perform step 3 within five minutes, otherwise pairing will be canceled. If pairing is canceled, repeat this step.
3. Perform pairing on the Bluetooth device to detect the receiver. For details, refer to the operating instructions of your Bluetooth device.
4. Select “STR-DH190” on the Bluetooth device display.
5. Start playback on the Bluetooth device.
6. Adjust the volume.
If you are trying to listen to a paired Bluetooth device, please refer to these steps:
1. Turn on the Bluetooth function of the Bluetooth device.
2. Press BLUETOOTH on the remote. The receiver connects to the last connected Bluetooth device and the device name appears on the display panel.
3. Start playback on the Bluetooth device.
4. Adjust the volume.
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00255090
If still not resolved, reset the receiver to factory settings. Please refer to the steps below:
1. Press (power) to turn off the receiver.
2. Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.
Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Sincerely,
-Ralph
Allowed me to hook up accessories as I wanted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the features advertise work and they should. I am very pleased with this purchase and its price point.
I would recommend this to a friendCould not stream Spotify
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I needed it to do was stream Spotify to my home speakers, and it couldn't even do that. Enough said.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is a nice receiver but it had to be returned. Salesman sold me incompatible components together.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Finally, We regret to hear that the unit had to be returned due to incompatible components that you've received. This is definitely not the case for our receivers nor the experience we want you to have. For future reference, we can offer assistance by reaching out to ourt product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider our Sony products in the future and thank you for sharing your feedback. -Sam
Not happy with open box Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box receiver on-line. I received it and the phono output was bad, so I had to un connect it all and return it to a BestBuy store for a refund.
No, I would not recommend this to a friendMs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one came defective. second one ok. also bought speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheriT,
Thank you for the review. We do apologize for the inconvenience. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Poor FM Reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit had very poor FM reception. Tried to move antena around but did'nt help.
No, I would not recommend this to a friendExcellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for my needs of music listening a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyL, Awesome! We are so glad to hear that you are happy with your new STRDH190! Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl
- Pros mentioned:Price
Decent Receiver for $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent receiver for the money. Needed to replace worn out Yamaha unit but didn't want to pay Big money and this unit fits the bill good.
I would recommend this to a friend What a piece of junk....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left in the box for the first six months, my mistake...bought as a replacement for another unit that died slowly. worked for about 4-6 months. This unit only used in garage when outside (maybe on weekends). quit working sent to NY for repair, gone for several weeks. worked when returned , now being used this spring, worked for about 2-3 times and died again....... 2 months after warranty exp. only advice is to RUN from sony products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Timelessjunk, We apologize for any inconvenience that you experienced. This is usually not the case for our AV receivers nor the experience we want you to have. We would like to know more about the issue you're having with the unit so we can better assist you.
For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Bluetooth
Needs to be fixed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works grate but doesn’t support subwoofer. Love the Bluetooth and aux but that is alriggt
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sdavidson33, Thank you for sharing your feedback on your Sony STRDH190 stereo receiver. We're glad to hear you love the Bluetooth, AUX, and overall features of the unit. Unfortunately, this unit only supports 2 channel stereo which means connecting a subwoofer is not an option. We suggest checking out our other AV receivers such as the STRDH590, STRDH790, or STRDN1080 models. Hope this helps. -Sam
Phono sound is horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked a new Sony record player to this new receiver and sound 8s horrible. Distorted. Tried hooking old record player to receiver. Same thing. Will be return this receiver
No, I would not recommend this to a friendWill not stay on.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it yesterday, hooked up a nice little set of Bose 301’s, dead out of the box. Power it on, nothing happens, shuts down in ten seconds.. Disconnected speakers and tried to power on, same thing. Dug up my porch Techinics sa go-170, added a unify bluetooth, awesome.. Needles to say this Sony is going back to Erie.My technics is 25 years old and still rocks and also does the new/old phono, and you can even have an added equalizer,,,!,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mayorofvenango, We regret to hear about this. Let's try to isolate the issue by following the troubleshooting steps provided on this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032599
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Junk right out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an "OPEN BOX" one that had a label on outside that said "NO DAMAGE CONDITION: EXCELLENT". Would not even power on, who checked that before sending it out? Would not send replacement at all, send it back for refund was only option. I just wanted a replacement, would that be so hard? Bought another once elsewhere. Poor customer service in my opinion.
No, I would not recommend this to a friendNew unit would not power up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Sony, i have purchased lots of Sony products over the years and this really disappointed me and my son. We bought him a record player (which worked great) and this receiver. The receiver did not power up out of the box. This brand new unit was DOA. The price was right.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SSboy,
Thank you for the review and we do apologize for the inconvenience. We recommend plugging the power cable of the AV receiver directly to the power outlet not in power strip. If the issue is unresolved, please contact us. Kindly email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working at 36 days! My old one lasted over 12 years.
No, I would not recommend this to a friendSad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a two channel, that's I can say about it. I needed something until I could get my other working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Duke, Thank you for the feedback on your experience with the Sony STRDH190 receiver. If you're looking for a Sony receiver that supports more than a 2 channel setup, we recommend checking out the STRDH590, STRDH790, and STRDN1080 models for a surround sound setup.
Regards,
Sam
- Pros mentioned:Bluetooth, Sound quality
Your favorite tunes with modern compact device...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an economical solution that offers good sound quality and a lot of options and flexibility for home entertainment. Very low-profile, providing plenty of functionality without taking up a lot of room on the shelf. One of the nicest features is the Bluetooth integration, which allows you to connect via Bluetooth for favorite playlists without having to duplicate music from one device to another. Using phone or tablet as a remote also comes in very handy, and one less remote to keep track of. Overall, the Bluetooth integration is another step forward for seamless play of music collections and favorite tunes. Analog inputs are helpful to accommodate CD or phono players for those favorite tunes in the archives and collections of favorites from years ago. Some of us have those ‘oldies and goldies’ from years past, and it is great to be able to play those without having to have another piece of hardware just to accommodate the need. Being able to hook up the CD and vinyl players combined with the modern Bluetooth functions is a very nice combination that covers all the bases for flexibility. 100 watts per channel is plenty for me and provides a good range and clarity of sound without having to go 'high-end' on equipment. The A/B channels can be controlled independently, and you can easily use the remote function to play one or both channels with speakers in separate rooms. The FM receiver and plenty of pre-sets is another nice bonus and very useful for morning listening. Sony quality is evident with solid construction and good sound quality and clarity. Hard to go wrong with the Sony brand.
I would recommend this to a friend