Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 6187501
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent sound quality and convenient Bluetooth connectivity. They also appreciate its ease of use, straightforward setup, competitive price, phono input, and ample power. However, some customers have noted limitations with the bass and volume, especially when playing records, and a few find its size a bit large.
This summary was generated by AI based on customer reviews.
mrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, don't waste your money, does not work. Gave to daughter for Christmas and it won't even power up. JUNK!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi pissedmom, We're sorry to hear about the issue you're having. This is usually not the case for our products nor the experience we want you to have. Sony's commitment to customer satisfaction is our top priority. Let's try to resolve this issue by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032599
If the issue still occurs, repair may be required. For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Regards,
Sam
Stero is good except for auto tune
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t fine tune stations I like to hear, cause automatic tuning blows right past them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Driller, We are sorry to hear you're having an issue tuning to an FM station that you like. It is possible that you're having a poor FM signal reception. To improve the FM signal reception, here are some steps that you can try:
Adjust the position of the supplied FM wire antenna (aerial) to a place where the reception condition is good.
Place the antenna near a window.
Position the antenna as horizontally as possible.
Hope this helps!
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam