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Customer reviews

Rating 4.6 out of 5 stars with 3926 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,926 reviews
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 5 speaker surround sound system. Has a lot of power

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Might be good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had some nice settings and functions but because I could get no bass audio out of it I returned it. I went through the entire troubleshooting steps for the bass and the speaker was working but there was no signal going to the speaker even on the set-up functions. I don’t know if that meant it was a fault of the receiver with no output or some impedance issue with the speaker. However another brand of receiver did work with that same speaker so I have to assume it was something wrong with the receiver.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kicker, We are sorry to hear that the STRDH590 had to be returned. We appreciate troubleshooting the unit and we are deeply saddened to hear that it did not resolve the issue. We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice audio receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound with plenty of power for the price.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stereo receiver works and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great receiver for a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the price point was important!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Theater Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver...great sound and easy to set up...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great compact unit combining Amp and Receiver. Saves space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did I get a great deal, but I got a great product in Sony, which tied in beautifully with my Sony TV and surround sound. I couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DenifieldP,

      Thank you for the 5-star rating and we're glad to hear that you like the AV receiver for your Sony TV. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this in the open box area which i never knew existed. I’m very satisfied with this product. It was exactly what I needed and the customer service was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyaW,

      Very nice! We're glad to hear that you're satisfied with your purchase. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is a really good one. It performs very well for those looking for the most bang for the buck I would definitely consider this one. I'm pleased to say that I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Thank you for the 5-star rating! We're glad you're happy with the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Simple. Needed a replacement and this one is it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the pricr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and great price for receiver under 300.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Quiet, hot little Bunsen burner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing might be OK for home theatre in an apartment, but it is truly weak. Even with a great speaker system, this receiver doesn't pack enough power to wake a sleeping baby in the same room. Worse? Try playing music on it! It overheats within minutes, even on a free-air, open shelf. You could cook dinner on top of this thing! Overheat shutdown! This is consistent. Not death-metal, or rap, no, this was Classical music.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chris,

      We're sorry to hear the overheating issue with your unit. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Highly Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The high resolution audio and the 4K pass though makes a great difference in the quality compared to my old system. This model doesn’t include internet connectivity but it does a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BananaBread81, Awesome! We are so glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great and it sounds great. Perfect option for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, best buy had a good deal too. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - STR-DH590

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works well connecting everything with the living room television. The input displays can be renamed so you know what you are switching to when turning the knob - like ROKU, TV, PC, etc. One knob switches the inputs and one adjusts the volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pefarrell,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great unit, good price, minor drawbacks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, an excellent unit at a good price. My only problems are that it sometimes doesn't communicate as it should with my Samsung equipment, and that it has no Bluetooth capability (although it does have an audio-out jack that can pair with an adapter).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThankfulCaretaker,

      Thank you for the review. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it running a Bose theater system, sounds very crisp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    From this machinery, hums come..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this receiver is high on spec, and connects seamlessly with my Bravia TV, I'm not impressed. Sound is decent, but the unit HUMS. I mean the receiver itself emits a very audible 60 cycle hum whenever it's turned on. So, fine, just turn it up . Then we get into the embedded programming of Sony products. Arcane menu selections and sub menus. You cannot adjust anything on this unit easily. (I am an audio engineer!). I think I will return it.... Sad. Oh, and BB put it on sale the next day after my purchase!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jibt,

      We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US