Customer Ratings & Reviews
- Model:
- STRDH590
- |
- SKU:
- 10101570
Customer reviews
Rating 4.6 out of 5 stars with 3926 reviews
(3,926 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 5 out of 5 stars
Works great with Big screen, and Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some store credit and the transaction was easy and smooth. It's a great tool for home use and provides easy control with the other units. There's not much more to say that it's a wonderful piece of equipment and does more than I need and will grow with out system.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendRated 5 out of 5 stars
Good product, worst customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, but the customer services was the worst! Will never buy from best buy again i will go nfm!
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadK, We apologize for the inconvenience. You can directly report your concern to the retail store. Choosing this AV Receiver will definitely be worth it! Thank you for choosing and purchasing Sony STRDH590 AV Receiver. We are happy to hear your purchase went well and you appreciate the overall performance of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great Purchase!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on-line and was ready as promised. The item was priced at about $150 below that charged by competitors.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherhC, We are glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hubby likes this new receiver. I would have gave a 5 star. However, the product went on sale for 100.00 less, and we went ro get a price adjustment, we were told we missed the deadline by 3 days. I think you should change your price.adjustment to 30 days versus 2 weeks!
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This meets our needs. Our only issue is that we wish we had purchased a receiver that allowed us to have something different in different rooms. This is not a problem with the receiver, but with ourselves for not knowing we wanted that.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Rated 3 out of 5 stars
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this so much but it was not compatible with the Sonos system. The salesman/clerk said it was compatible. I don't know if the salesman just didn't know, aka ignorant, or he was just running up the money I spent. I invested many hours on this Sony receiver and the Sony turntable attempting to pair them together. Additionally, I had the Geek Squad come to my house to connect these two Sony products but they were not compatible. Plus the money in gas and time for three trips to Best Buy, from New Bern, NC to Morehead City, NC, 120 miles total. Ended up returning both.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldHippie,
We do apologize for the inconvenience but this AV receiver doesn't support phono input. We recommend our STRDH190.
Regards,
David
Rated 5 out of 5 stars
Nice piece of equipment, with lots of options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this receiver and it should offer the flexibility I may need for all my audio set ups. Only drawback is price - couldn't find a sale, and nearly $300 for this was pushing my budget. As long as it holds up, i won't mind in the end.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jrob31, Awesome! We're glad you like that this receiver has all the options and features you need for your audio setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback. -Sam
Rated 4 out of 5 stars
Good receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good receiver but without the help of geek squad I would have had a hard time getting it set up correctly with my tv
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timmy2g,
Thank you for your time writing this review. We really appreciate that you like your STRDH590 receiver. We're sorry to hear your difficulties in setting up the unit. Nice to know that the Tech team we're able to help you. Thanks again for purchasing Sony! - Kris
Rated 5 out of 5 stars
Good av reciever for sub audio file use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this reciever as a replacement for a denon unit in my home theater. Not the loadest or cleanest unit but certainly acceptable for the price. No real negatives so far. Bluetooth connectivity works well with apple or android devi es. Pleased with my purchase. Good value.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase works well with sony speaker’s.Got all my equipment from best buy
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoM,
You made the right choice! We're glad that the receiver is perfect for your home entertainment setup. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
It works.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s entry level, it’s made to work and nothing else. I haven’t noticed any audio issues or video issues. It does 5.1 surround sound. The surround options and settings are bad and the menu is awful.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BestyouBuythis, Thank you for the feedback on your experience with your new STRDH590. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please reach us out at  https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue/Inquiry:
Telephone Number:
Sincerely,
Sam
Rated 4 out of 5 stars
Sony receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver looks very high class for the price but only downside is wish they have banana plug option for all the channels. And Best Buy should not say item will be delivered by the end of day if they can’t do it. My item got delayed by day which was frustrating.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyreceiver, Thank you for the feedback on your experience with your STRDH590. We're glad to hear you feel that the unit is worth its price. We appreciate your feedback. We take into consideration all feedback to improve the performance and quality of our products. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Exactly what I needed, nothing I didn't.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this receiver. The ONLY issue I have is that my Roku flickers when connected, but that is the Roku's problem, not the receiver's. I was looking for something inexpensive but still had 4K and 4 HDMI inputs, and this fits the need.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Audio Visual Home Receiver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model as I had owned older Sony equipment and I was looking for good value 2 channel system for use with my classic Bose speakers that could interface via optical cable from Smart TV output.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viking00, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Carl
Rated 5 out of 5 stars
Huge difference!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a system that I've been using for about 5 years. Didn't snap that the system was messing with my 4k resolution. Now, picture and sound are fantastic. Easy install. System menu is really low end though. Could be more user friendly.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincent, Awesome! We're glad to hear you're enjoying the picture and sound quality of your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate your feedback on the system menu. For future reference, we can offer assistance on how to operate the features and functions of your Sony AV receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam
Rated 4 out of 5 stars
Sony System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review would have been 5 stars, but the first one we brought home did not work and we had to return. The return was trouble free but it is an 1 hour drive each way. We enjoy the receiver.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonysystem,
We're sorry to hear that and it is unfortunate that the unit had to be returned. We're glad you enjoy the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great receiver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the operation and versatility of this receiver. I would not hesitate encouraging anyone to buy it.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donone,
Thank you so much for such a great review and recommendation! We are glad to hear your satisfaction with the functionality and overall performance of your STRDH590. This receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Solved many of my prior problems-issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this particular model because it satisfied my AV requirements and fit into the available space in my rack. I was pleasantly surprised that it not only worked better than my previous AV Receiver, but that it also solved several operational issues as well.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RATTLESNAKE, Awesome! Good to know that this is what you're looking for in an AV Receiver and glad to hear it fits perfectly in your rack. Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Rated 5 out of 5 stars
Sony is the best!! I founded sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sony reciever works excellent for music streaming!!
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friendRated 3 out of 5 stars
Worked Great with Sony TV. Died Too Soon.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for just over a year then it started shutting down after about 20 minutes. Luckily I had Best Buy's extended warentee and simply brought the system in for a new one. Hopefully we get a good one.
This review is from Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
I would recommend this to a friend







