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Customer reviews

Rating 4.6 out of 5 stars with 3926 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,926 reviews
  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Sony-725W 5.2-Ch Hi-Res $K Ulta HD Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very excited when I bought this Sony 725w receiver. After it arrived I hooked it up and tested it. I was disappointed at the volume level. My older receiver rated at 120w per channel had much more volume out put than this Sony receiver rated at 145w. The Sony receiver also does not have tone controls. The bass cannot be increased. It hardly pushed bass response thru my 15" woofers. I really did like the HDMI features and the blue tooth, but that did not compensate for the inadequacies of low power and lack of tone controls. I returned this receiver.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieL,

      We do apologize for the inconvenience. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms for a better audio experience. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds really good in our built-in surround sound system. It’s nice that it has different connections. The Bluetooth is also nice and connects easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oo2short,

      Thank you for the 5-star rating and we're glad you like the sound quality and bluetooth function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works very good. It was tricky at first to hook up, but once it was hooked up properly, it works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddF,

      Thank you for the purchase! We're glad to hear that you like the connections of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Yo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome using sony amplifier for my klipsch 5.1 chanel sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kumar, We're really thrilled to hear it works great with your speakers and you're having an enjoyable watching and listening experience with your STR-DH590 5.2ch Home Theater AV Receiver. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average performance. Great price. Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performing receiver to use in a home theater. Great price. Good sound reproduction. It doesn't always recognize what its connected to. I need to switch the input too often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBcustomer, thanks for sharing your feedback. We're glad that you like the sound quality of your receiver. Regarding the issue you have where the receiver doesn't recognize what is connected to, please follow some troubleshooting steps on the Help Guide below.

      https://helpguide.sony.net/ha/strdh59/v1/en/index.html
      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    Good amp for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound spectrum, but I don't like a couple of things. Can't adjust the EQ and the on screen graphic doesn't annunciate the level of the volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyG,

      Thank you for the review. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Check this link for more details regarding the equalizer of the AV receiver.

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

      You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Sony receiver and this met my expectations. I love the on screen menu and the ultra 4k output works great... The only down side is that it has no a/v input for my old equipment but has plenty of HDMI inputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Very nice Receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has performed well on all levels and has not disappointed. Sleek, stealth and with a great remote to operate. What more can you ask?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gipper,

      That's great! We're glad to hear that you like the design and features of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from our outdated Sony receiver that didn't have HDMI. Simple plug and play, though the sound balancing can be tricky at first

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyT,

      You made the right choice in upgrading to the Sony STRDH590! We're glad that you like the HDMI ports of the receiver. Your feedback about the sound settings is greatly appreciated. It's great that you were able to set it up to your liking. Manuals are also available on our support website to help you with the receiver:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/manuals

      The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Great Until It Dies After 14 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit worked great for 14 months until one day it just powered off and went into protect mode every time I tried to restart it. I went through all the troubleshooting steps in the manual before calling Sony support, as it has a two-year warranty. They sent a prepaid box, and I sent it for repair. Upon their review, I was told that the unit has corrosion damage, which voids the manufacturer’s warranty, and that the damage was extensive enough that the unit could not be reliably repaired. The receiver was in a location with central air, plenty of air circulation, and no potential for liquid spills, yet the repair facility cannot explain how the corrosion could have happened. So now I'm out a $350+ receiver after just over a year, which is ridiculous. I suspect that these units must be stored in warehouses that are not temperature and humidity controlled and sent to stores with corrosion already started. I'm not sure how else multiple failures of the same models for corrosion within the two-year warranty can be explained (other examples of "corrosion" to the same model were found online). I've always been a loyal Sony fan due to their previous quality and reputation, but it's time to start looking at other manufacturers with equipment worth the investment. I am thoroughly disappointed in the quality of this receiver and the "support" received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for price. Replacement for old receiver & already performs better than previous model. Very happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi artooa6,

      That's awesome! We're glad to hear that you're happy with your purchase and liked the price point of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate you and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up and works fine. The Logitech Harmony universal remote I purchased from Best Buy was setup by the Geek squad as well. It works through walls and cuts everything one at one time, comcast receiver, sony receiver and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it replaced an older, worn out Sony receiver. Only wish it had a video input, like the one it replaced. However, that is a personal view, and does not detract from the quality of this newer receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Receiver, Great! Thank you for upgrading to your new STRDH590. We appreciate your feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Mid-value satisfaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy the top-of-the-line receiver, but it seems like it for my application. Great value for the money. Plenty of power, ample hookups. The remote is super easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nolan,

      Aweesome! We're glad you like it! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony kickin receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched high and low before choosing my Sony receiver. Ive had it awhile and thrilled with this choice. Hard to beat Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, PeteL. The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Home Theater Receiver and Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online process of my purchasing of my electronics. It was fairly sample and strait forward. And due to the new standard of social distancing. The email alerts informed me when and where my purchased items were available. It was well organized.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LT01, Great! We're very glad to hear that! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Enjoy! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great starter receiver.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice beginner AC receiver. I have no issues, I do wish I spent the extra few bucks and got the atmos enabled to future proof myself, but it does it’s job well with my polk signature series 5.1 setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil,

      We are glad you like the sound quality of the STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black works as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Television,
      Great! It's nice to hear that our Sony STRDH590 performed as expected and you are pleased with the quality. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Suits My Needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our old receiver died and I chose this Sony because it did not have Bells & Whistles that I did not need. It is working perfectly with our surround speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brenda,

      Very nice upgrade! We're glad you like your new AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great for any tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 3 hdmi port tv and it work’s amazing i do kinda of with the input options were renameable as i habe two video game i hook up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kingrc16, Good to hear that the receiver works well. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US