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Customer reviews

Rating 4.6 out of 5 stars with 3926 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,926 reviews
  • Rated 5 out of 5 stars

    Great Receiver without breaking the Bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and features such as a USB-A port to charge devices was a clever feature. I especially liked the calibration feature so I could set my speaker levels perfectly depending on my listening position.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aLLniks, Awesome! We're glad to hear you like the ease of set up, auto-calibration, and overall features of your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    One problem noted below.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem so far: When I use our DIRECTV remote to turn on the TV, the DIRECTV box and the AV receiver, the receiver shows SAT/CATV for a few seconds then changes to TV and the sound is lost. I have to manually change it back to SAT/CATV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, Thank you for the feedback on your experience with your STRDH590. If your AV receiver switches input by itself, please follow the troubleshooting steps below to resolve the issue:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00028351

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sony 590

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a reasonable-priced a/v receiver with ARC availability - this Sony 590 is it - love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryS,

      We appreciate the 5-star rating and we're glad to hear that you love the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous receiver was another victim of a power outage/surge in my neighborhood. This was an out of box purchase, but I am more than satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notatechie,

      Thank you for the review and we're glad to hear you're satisfied with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good 5 channel amp with 4K pass through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2011 Marantz amplifier did not support the 4K required by my recently acquired 75" TV. This amp did the trick. I wanted a shorter in height amp and one that supported the 5 speakers I already had in place. I feel I lucked out with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Nice bluetooth receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, with a Bluetooth function that makes playing music easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RLL4692,

      Thank you for the purchase! We're glad you like the Bluetooth function of the AV receiver for your music experience. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Perfect for my need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this from BB after retuning another brand because it did not accommodate all the features of my ATT-Uverse cable box??? Called tech support 3 times and finally returned it for this Sony. Very easy setup sleek clean design. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Audio receiver, the quality is amazing and perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YinkaO, Thank you for the 5-star rating! We really love to hear that you like with the superb sound quality and amazing performance of your Sony STR-DH590 5.2Ch AV Receiver. At Sony we strive to put forward the best possible products for our customers. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    great 4k receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little receiver! 4K hdmi from 4k Bluray player into receiver...then into 4K TV. One frustration...menu on receiver....tricky to find menu ..to hear audio via TV & AMP simultaneously...."On a carousel..."..outside of that...got a great deal on it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Setup is easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy member has let me in advance that i would need additional items for getting this item work. Does the job, no complaints so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yogi,
      Awesome! We're glad to hear your great shopping experience and how you like your new STRDH590 AV receiver. Nice to know your easiness in setting up the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great receiver-easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver! So happy we switched and upgraded to this one. It is so easy to use and the sound quality and options make it a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low profile, beautiful sound, easy to operate, Sony excellence

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ustar10,

      Thank you for the 5-star rating! We're glad to hear you like the sound quality and easy setup feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Great Starter Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Onkyo receiver went out this summer (2022). I was waiting for Black Friday to replace. The Onkyo WAS a higher end unit, so the comparison isn't as fair. Although I did purchase it on Black Friday in 2015 (so it's 7 years older). The other unit was so far advanced compared to this new unit, that I ended up getting the Onkyo fixed and returned this. I suppose when I'm ready to replace again, I'll have to bite the bullet and spend closer to $1K to get an equivalent to what I have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaunOfTheDead,

      Thank you for the review and it is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      Regards,
      David Sony_US

  • Pros mentioned:
    Bluetooth, Price

    Rated 5 out of 5 stars

    Nice receiever for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver for the price. Having buletooth was especially nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveP,

      Awesome! We're glad to hear that you're enjoying the Bluetooth feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Good for it's size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job, biggest perk for me was it's size so I can fit it into my TV Console. Doesn't sound as good as my secondhand Pioneer SC-81 but for the price I didn't expect it to.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, We appreciate your time in sharing this honest review. We're glad that it matches to your setup. We apologize if the unit did not meet your expectations. We have taken note of your feedback. Customer feedback is important to us because it helps us improve our products for the future. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Just missing a couple of things.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part ok, but I'm kinda old school. Would have loved to had a good old fashion bass and treble control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidKP,

      Thank you for the purchase! We understand your concern and your feedback is greatly appreciated. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we were looking for, works perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, anasofiali! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Tuner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great but not crazy about the protection feature. Doesn't explain what's wrong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, We are happy to hear that you love your new Sony STRDH590 home theater receiver. The PROTECT feature will trigger if there is something wrong with the unit. Please visit this link to know more about this feature: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553199.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts out some major power! Paired it with my Definitive Technology outdoor speakers and very happy I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaseyG,

      Awesome! We're glad you're happy with your purchase. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Christmas Joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and haven't had a chance to open it, but i know the Sony brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI AnthonyS, This is a great Christmas present and we're sure your son will love it. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US