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Customer reviews

Rating 4.6 out of 5 stars with 3926 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,926 reviews
  • Rated 5 out of 5 stars

    Fits myneed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed something basic for my shop. This more than meets my needs. Greats value for the price. I’m a Sony fan and not disappointed with my purchase. That’s why I look at the Sony product first when I’m in the market for electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capable Replacement AV Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Sony receiver that was having issues. HDMI inputs were fewer than the older unit, but had enough HDMI to cover my AV needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanS, It's good to know your purchase went well and it meets your needs. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. Even though the unit has total of 4 HDMI Inputs, this 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby Vision and flexible surround sound. The receiver supports all the latest HDR formats (HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nice A/V Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. It may be a entry level A/V Receiver but it performs very well. I bought this open box excellent and I saved a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LFVF,

      Thank you for the 5-star rating! We're glad you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great very happy does a great job hooked up to my tv and like that I can control volme and on off with my cable remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy,

      Amazing! We're thrilled that the receiver is perfect for your home entertainment setup. The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s versatile. But it’s an adjustment getting use to all of the different modes it has. But at least it has various options for everyone’s preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dottie,

      That's awesome! We're glad you like the smart features of the AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , perfectly sound, is clearly easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bbarreras2008, That's great! We're glad to hear that you are happy with this STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    good receiver once setup is done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and video presentation. A slightly clunky setup is the only thing holding this recommendation from 5 stars. Enabling ARC and HDR settings are deeply buried on menu system that is not shown on TV but on receiver display. Other than that, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older damaged unit for surround sound in our home theatre. Works great and provides a great movie experience !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewSony,

      Thanks for the purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Birthday gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he is really enjoying it.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse67, Thank you so much for sharing your cool experience with our STR-DH590, 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and your husband loves everything about this great AV Receiver. Good to know that this AV Receiver was a great gift for your husband. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with sound and picture quality. Setup was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi S2purchase, Awesome! Thank you for the 5-star rating! We're glad to hear you're enjoying the incredible sound quality and you easily setup this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    SONY RECEIVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great !! exactly what I needed for my project !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherG, Fantastic! We're pleased to hear that your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    New Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, however, lacks connection for center channel capability to use on my new Sony OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nastygeorge,

      Thank you for the purchase and review. We understand your concern and your feedback is greatly appreciated. Unfortunately, the center channel feature are exclusive for new Sony TV and soundbar only. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the entertainment center - the sale price helped

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredR, Awesome! We really love to hear this AV Receiver is perfect product for your entertainment center all the way to a home theater system It's amazing to hear that you were assisted well by our local dealer. Thank you so much for sharing a wonderful shopping experience. Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up with great connectivity options!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star rating and review, MarcinP. We are extremely happy to hear that you like the various connectivity options, and you find it very easy to setup. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the STR-DH590. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nice but not what i needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong eq return was un challenged. I went in blind, they did their best to reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancisP, Thank you for the feedback on your experience with your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you like most of the features and we value your opinion if our product did not meet your expectations. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Home audio system by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Rainman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People there were awesome and polite they answered all of my questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonG, Thank you for sharing such a wonderful shopping experience. We're really happy you are satisfied with the great customer service, and exceptional sound quality of your new STR-DH590 5.2Ch AV Receiver. Glad to know everything has been taken care of. You're now able to experience the bigger, clearer picture and flexible surround sound with this 5.2ch AV receiver. Thanks for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, plus provides option to only utilize front two speakers alone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, Thank you for this amazing feedback! We're glad to hear it works great with your speakers and you are enjoying the features of this great receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Delivers what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern for this was the 4K passthrough. Which I'm happy to say is excellent! My previous device promised that but it was more of an upgrade than passthrough. Plenty if options for speaker sound fine tuning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a great receiver, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver, if for no other reason than it replaced my aging Sony received that's probably close to 15+ years old. While I was able to get all the glorious 4K HDR that I wanted, I could not for the life of me get the ARC channel to work with my Series 4 Roku. I tried every setting that made sense between the TV and the receiver but could not get it to even see it as a CEC device on the network - though it did see a device connected to it, so I knew that it wasn't a cable issue in that regard. After a week of fumbling with settings, I returned it and am now just using a Yamaha soundbar...with ARC working crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpencerEntertainment, Thank you for purchasing the STRDH590. While we're glad to hear you appreciate the 4K HDR feature of the unit, we regret to know you're having an HDMI related issues with the receiver and it had to be returned. This is usually not the case for our AV receivers nor the experience we want you to have.

      For HDMI-related issues, we recommend following the troubeshooting steps on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00173195

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and functionality. The device has done the trick. It look a little bit to figure things out with our home surround speakers at set up. Outside of that all has been great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kiwikosmic,

      Awesome! We are glad you like the functionality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US