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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3927 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,927 reviews
  • Rated 3 out of 5 stars

    How the mighty have fallen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality has suffered over the years. This receiver is a prime example. My Bose hardwired surround system exposes the lack of clarity inherent in this amp. Spend a little more or opt for another brand. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveV,

      We sincerely apologize if our STR-DH590 didn't live up to your expectations. This is certainly not the experience we were hoping you would have. While we are not sure what audio video device you have this receiver connected to, you may try changing the sound field of the receiver according to the speaker connection & input source, and adjusting its equalizer to isolate the problem:
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559207.html
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

      Because input sources vary in the quality, type, and strength of the signal being received, it is normal for the overall volume/sound quality to differ from input source to input source. You may also try checking/adjusting the settings related to the sound of the connected audio video device to further isolate your audio issue.

      I hope this helps.

      Should you need more assistance or information with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thanks for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product purchased online. Bluetooth connects very quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pale2019,

      We're glad you like the Bluetooth functon of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement because receiver and this one works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kim23,

      We appreciate the 5-star rating and we're glad to hear you like your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift for her surround sound speakers. Sony is a great quality brand and this fit her needs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the money. Wish it was a bit more powerful but the 4K picture pass through is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      Thank you for the positive feedback and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a friend who also bought the same unit. On my suggestion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundbar, That's awesome! We really appreciate the recommendation and for helping to share the word about our product. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good my husband really liked them, it was a bit hard to set up but it ended up working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,

      Awesome! We're glad he likes it. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    5.1 channel amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it clearance .bought 4 yrs protection...i like sony I would but it again .....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, We're extremely pleased to hear you like your new STR-DH590, 5.2 multi-channel AV Receiver and you're enjoying the amazing features and capabilities. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy your new receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Set up took a while but once we got it working, we can't stop using it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lioness,

      Very nice! We're glad the AV receivers is working well. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, got it refurbished and has been working perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reej911, Awesome! We are glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY -Carl Sony_US

  • Rated 5 out of 5 stars

    Bluetooth reciever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is functional for my Bluetooth devices and was one of the reasons this was a desired purchase for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike108,

      We are glad you're enjoying the smart features of the STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Home Theater Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Excellent performance so far (after 2 weeks).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyK,

      Thank you for the 5-star rating and we're glad to hear that you like the performance and easy set up feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially he delivery was handled with kit gloves

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaL,

      We're glad you're happy with your purchase! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good Receiver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool that you can connect your TV, Blu ray, etc, through the unit. Don't like the fact that you have to turn it on to watch anything though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dvaughn02, Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Good to know you appreciate that you can connect your multiple devices to this unit since it is equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      If you want the unit to automatically turn on when your watching from your TV, we recommend connecting this unit to your TV via HDMI ARC and turn on the "Control for HDMI" function.

      REF: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553370.html

      Hope this helps!

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great receiver for 5 speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony receiver with the Sony bookshelf speakers and overall the whole system works like a charm. Good quality audio for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a open box item and I am very pleased. This Sony receiver looks brand new and works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you are happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I bought a scratch and dent one still amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tydawg999,

      Thank you for the 5-star rating and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good basic amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed. an amp to match my tv to and this fit the bill. Nothing fancy but it does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kurt,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony receivers they provide great audio and video and are very aesthetically pleasing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apies,

      We're glad you like the audio and video of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves it purpose i have it in my gage m garage just to listen to local radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmorich,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US