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Customer reviews

Rating 4.6 out of 5 stars with 3927 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,927 reviews
  • Rated 4 out of 5 stars

    The unexplained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still some issues (switches modes by itself; mutes itself?!?!) Otherwise, pleased with digital performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperSony,

      We're sorry to hear that. Factory reset the unit and try again. Here's the link on how to.

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553270.html?search=reset

      With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Marvelous new receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new receiver. It meets all my requirements and seamlessly moves the audio from the TV to my Klisch receivers for marvelous audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 5.2 ch receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver. Like the fact that I can use my xfinity remote to start and stop automatically when I turn the tv on and off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Receiver, we're glad you like our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Perfect receiver for my "man cave" location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable Product. Perfect amount of outputs however I put a lot of music on flash drives. Would like to see a USB port on the front panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty gud. Well built, wudda like 2 c few more hookups n options 4 older tech as I have old speakers that still work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 8008008,

      Very nice! We are glad the speakers work fine with the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Makes all the difference!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, the system is AWESOME! Installers were awesome as well...explained all the components. We're hooked!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debb, Thank you for purchasing the STRDH590 and for your amazing review. We're glad you're enjoying the product. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine. Although I had a couple of connection problems only because they did not have HDMI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns on and off automatically and links to my TV remote and connects all my devices flawlessly!. Love this system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin, That's great! We're glad to hear you're enjoying the overall features and it works perfectly with all your devices. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Audio Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Sony Home Theater System we purchased!!! It works well with our surround sound speakers!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanG, Great! Good to know that you're satisfied with your purchase and it works well with your surround sound setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Didn't work w/BluRay. Blew up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Receiver a Sony at that and it worked with our DVD movies but as soon as we tried to watch BLuRAy Movie it got Hot and Turned off and stopped working. I didn't even have it but a couple of wks. Very disappointed. Very upset that the Geek Squad told me over the phone to return it back to the same store at Best buy and exchange it. No, they didn't exchange it and now I'm w/o a Receiver, sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but there are better alternatives at this price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NPusee,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good solid receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good solid receiver … in a decent price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BellportMike,

      Thank you for the positive feedback and we're glad that you like the price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Shortcoming in Best Buy Open Box sales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating is for Best Buy Open Box sales and related policy and not for the Sony unit, which I could never try because I was sent a faulty unit. A few weeks ago this particular unit was on sale for ~$250 (both at Amazon and Best Buy). The open box (excellent condition) was offered at ~$200 at Best Buy. I chose to buy Open Box Excellent, thinking about a small saving while still getting a good unit. I was wrong. I was sent a faulty unit that would auto shutoff in less than 5 sec. When I took it to a local Best Buy for an exchange, I was told that I could only get a refund because they do not exchange Open Box product. By then the price of the unit had increased to $350 (new) or $319 (Open Box excellent). I told them about missing the opportunity to get the unit at a discounted price, if not exchanged. They said we understand and apologize for this situation but there is nothing we can do about it and I was referred to the Customer Service online. I tried to explain this to the customer service, but besides an apology they did not have a solution to rectify their mistake. So, I am at loss of net $150 because someone at Best Buy did not inspect the open box unit. Also, because the Best Buy return/exchange policy for open box products does not account for their own error. Be ware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 725w 5.2 home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 725w 5.2 home theater is quite good. Surprisingly better than I thought especially for its cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marzille, We're glad to hear that you appreciate the sound of this STR-DH590 5.2ch Home Theater AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We're looking forward to your next purchase! Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Our Sales Person was Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took us step by step through all our needs. Best experience we have had at Best Buy! Thank you. Robert and Jennifer Haire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver with Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this receiver, especially for the price and with the Bluetooth capabilities. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRB3, Wow! Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We're glad to hear you're enjoying the easy Bluetooth connectivity and overall sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Theater sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my tv. I use mainly for surround sound and theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earbuds,

      Very nice! We're glad the AV receiver works well with your television. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and read the display. It automatically displays what is connected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmer,

      We appreciate the positive feedback and we're glad you like the display of the AV receiver. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Pretty good receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Needed a receiver to get my 5 speakers on the ceiling working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGadgeteer,

      Very nice! We're glad the AV receiver works well with your speaker system. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old systemWorked as good or better than the original.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geeksquad,

      Very nice upgrade! We're glad you like your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US