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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3927 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,927 reviews
  • Rated 4 out of 5 stars

    Do what's needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert, however the electronics in this receiver are laud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has worked very well for our small living room theater setup. It plays nice with Apple TV and Direct TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidL,

      Thank you for the 5-star rating and we're glad to hear that the AV receiver works well with your setup. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    Sony’s Good Price but Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but has issues take time to start the A/V system. Price looked good but product has more flaws. It takes over a minute to send A/V to TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fastest coldest morpherest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fastest coldest morpherest strongest smartest .....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects all that needed to be. Cable box. Dvr player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove it . My family enjoy every moment of it . Ya

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Receiver, works with old RCA seakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my old speakers. got a little time to get use to the settings. But once setup it sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AegonTheFirst, That's amazing! We're very happy to hear it works great with your old RCA speakers. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these they work good for the price get some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the blue tooth capability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely, recommend! Hooks up to all speakers and TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, perfect addition for the speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb fo most ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for me as a senior, can use it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great old time quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal quality. Like the old solid state receiver's, very heavy. Plenty of power for big sound. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnC,

      Thank you for the 5-star rating! We're glad to hear that you love the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Thisa ting Isa awesomea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita goesa great with my outadoor patio. Yahoooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our previous receiver. It worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat thus receiver for the money! Very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver but navigating the menus are a bit difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great so far. I have had no issues with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I already picked up my sony receivet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already picked up my sony receiver. Is the one waiting for me paid for already

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmokinJoe,

      Thanks for sharing your experience so far with your new AV Receiver. We do apologize for the inconvenience this may have caused you. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out.

      For us to better assist you regarding your concern, please send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Bad Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Sony fan. I own 2 large TVs (75" and 65") and Blu Ray players as well as other electronics. Unfortunately, this receiver died after 14 months. It began to overheat 3 months ago. I purchased a receiver fan thinking it would solve the problem and today I heard a loud pop and it died. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrankySonyFan,

      We are sorry to hear what happen with your AV receiver. To further assist you, we recommend visiting our Eservice website at to locate a repair center near you.

      https://us.esupport.sony.com/support/s/service?language=en_US

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice upgrade¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend