Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 10101570
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Shuts off randomly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really good. Audio quality was amazing no it just shuts down randomly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GarryS,
Thank you for your review. While we are pleased to know your satisfaction with the amazing sound quality of your STR-DH590, we are really sorry if you are experiencing an intermittent power off issue. This is certainly not the news we'd like to hear from you. Let's try to isolate and fix this problem by following our suggested troubleshooting steps on this article:
https://www.sony.com/electronics/support/articles/00032091
I hope this helps.
If the issue persists or you may need more information/technical assistance with our product, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you very much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful sound, but absolutely gutless. Overloads at level 50 out of 73. I would take it out and blast it with a shotgun, but I paid too much money for it. Hoping Best Buy will let me exchange it for something better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DisssatisfiewSonyreceiver,
We're sorry to hear what happen. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to operate. Manual had easy steps to follow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Gadget,
Amazing! We are so happy to know that you are satisfied with the ease of use, easy to follow manual, and superb performance of your new STR-DH590 5.2ch Home Theater AV Receiver.
Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver. Super quality sound. Easy installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derf,
Awesome! We're glad to hear that you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Surround
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for my Sony tv and my surround sound system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, That's amazing! Good to know it works perfectly with your Sony TV. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
- Pros mentioned:Bluetooth
Great Replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something with Bluetooth, and this works perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mack,
Thank you for the purchase! We're glad you like the Bluetooth function of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, good sound and quality. Easy to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome,Radio111! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. -Craig
Design flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works but continually asks for settings each time. Change between cable and another source you the pop up message has to be answered before sound is played.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer1234, Thank you for the feedback on your experience with your STRDH590. To isolate this issue, can you tell us what pop up message are you seeing on the display?
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the STRDH590:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason the passthrough is not 4k with my playstation and I'm not sure why. Also I have a much older yamaha reciever that pushes my speakers better with more to adjust
I would recommend this to a friendGood Receiver for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good receiver for the money - that is, it does not have the most powerful amplifier that you may need if, for example, you're going to listen the cannon fire during the "1812 Overture" or the like. It may clip. On the other hand, it performs very well and is, I think, a good product for the amount of money it costs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WRon,
Thank you for the 5-star rating and we're glad to hear that you like the quality of the AV receiver for its price. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
My bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was under the impression it would have HDMI in/out but sadly was mistaken..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Trent,
Thank you for the review and we do apologize for the inconvenience. This AV receiver supports 4 HDMI inputs. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sounds Good But Not User Friendly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I wish there were separate settings for the base and treble. Not really very user friendly like a traditional amplifier.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SafeDriver,
Thank you for sharing your experience with us. While we are glad you like the sound of the receiver, we regret to hear that we were not able to meet your full expectation with the unit. You may find this link helpful on how to adjust the bass and treble to fine-tune your music:
https://helpguide.sony.net/ha/strdh59/v1/en/search/search.html?search=bass
If you need additional support, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Sorry Str-Dh590
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soumd! Should have a mode to disable on-screen displays
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TediRuxpn,
Thanks for sharing this honest. We also appreciate your feedback regarding the on-screen displays. Please refer to the information below if the home menu of the connected soundbar or A/V receiver displays on the TV when you switching to view content from other connected devices, and the HDMI devices are connected to the soundbar or receiver, and the soundbar or receiver is connected to the TV using an HDMI cable to the HDMI eARC/ARC port.
Make sure that all HDMI devices connected have HDMI Control enabled. If all devices have HDMI Control enabled:
If power is turned on from a device (such as a Blu-ray Disc player), then the soundbar or receiver and the TV turn on, and the TV switches to the proper input to view the menu or content.
By design and normal operation, soundbars and receivers identify the connected HDMI device, and the content (including the menu display) passes through to the TV.
Despite your concern, we're glad you like amazing sound quality. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the other one star reviews. Unit works fine (most of the time) when watching cable broadcast but shuts down within minutes of streaming. Thing is I’m streaming through the cable box so nothing is changed with my setup. I have taken it back twice for service. It was returned both times with instructions to check speaker cables. Why would speaker cables work okay with cable tv but not with streaming? I’m not the only one having this issue (see one star reviews). This Sony amp is unreliable and not worth the risk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
We do apologize for the inconvenience. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Sound quality
Sony Home Theatre Receiver review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, very satisfied with the emanating sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichR, we're glad you like the ease of setup and sound quality of our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
OK product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for something inexpensive that you're not expecting a lot out of than this is it. Not a lot of power to push a basic 5.1 but it's ok.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ssdd3377, We value your opinion and we would like to apologize if our product did not meet your expectations. To ensure you're getting optimal audio performance with this unit, please try to follow the steps below:
Make sure the VOLUME or MASTER VOLUME knob of your AV Receiver is not set to VOL MIN.
Make sure headphones aren't connected to your receiver or input device.
Press the SPEAKERS button on your receiver and select a setting other than OFF SPEAKERS.
Try switching to a different input source.
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Nothing really special but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 25 yo Sony had many more settings to choose from and better overall quality
I would recommend this to a friendDied After 1 Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it worked. Got stuck in Protect Mode after a year of use and no changes to anything. Extremely disappointed.
No, I would not recommend this to a friendBlue tooth receiver and speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may be returning this receiver because I learned it does not have a blue tooth signal that is compatible with the blue tooth speakers I purchased
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cstokes, Thank you for the feedback on your experience with your STRDH590. We regret to hear that the unit had to be returned. This receiver is designed to receive a Bluetooth signal from a smartphone or tablet. It is not capable of transmitting one to a Bluetooth device such as wireless headphones or speakers. Hope this helps! -Sam
Sony 4k quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little receiver with 4k for the price of $199
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCruiser,
Thank you for the review and we're glad that you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David