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Customer reviews

Rating 4.5 out of 5 stars with 3917 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,917 reviews
  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good output. Easy to set up. Controls are easily learned. Sound system sounds good with more than enough power. If this product lasts a long time without problems I would increase the rating to a 5 star

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Winnie,
      Wow, that's perfect! We're glad that you easily setup your Sony STRDH590 and now enjoying the awesome sound quality. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you so much for trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony & Best Buy are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony receiver, I love the sound when I'm watching movies on TV plus music comes in loud & clear, It was very easy to hook up, I have always purchased Sony & my go to store is always Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedCustomer,

      Very nice! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you love the clear sound quality and easy setup function of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony STRDH590 5.2 4K A/V receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. In addition to 4 HDMI inputs, the ARC HDMI is very convenient to get the audio output of TV. The only thing I would like to have in this low priced A/V receiver but it does not have is USB input.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NK1951, Thank you for taking the time to provide us with your feedback about your STRDH590. We're very happy to hear you like the ease of setup, HDMI ARC input, and overall features of your new Sony AV receiver. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of USB playback option and will be sure to forward this feedback to the appropriate department.
      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Decent system; sound issues?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver would have gotten a full 5 stars, except that for whatever reason, it DOES NOT give off the same or better sound than my old non-4k receiver did. Specifically the center speaker. Worked just fine with the old receiver but ...ok well it does work, but the sound is soooo trebley! I know the center speaker is where all your spoken dialogue usually comes through for the most part, but there is a noticable difference now. It sounds like the audio is coming out of an older smart phone. I've messed around with both the settings and the connection, nothing seems "off." And it would cost $130 to have geek squad come out and look because they consider it an installation. But yeah aside from that it's a great receiver. It has an audio option, Front Surround, simulates surround sound using only the front left and right speakers (and sub). That's what i use due to the center speaker issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony STR DH590 surround sound receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony surround system outperforms the Pioneer it replaced. It was as simple as hooking up all connections and using the included microphone to calibrate the output levels for each speaker. Super simple to use and it sounds so much better than the Pioneer receiver I just threw away. I know it's 2018 but it's great for the size room we have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Docmadr,

      Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good sound, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit sounds great. newer version of same unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sub $200, I don’t expect much. The receiver works well. Auto setup gets your settings close to where they need to be. Easily powers my Klipsch towers, center, and bookshelf surrounds. The only annoying quirk I’ve found is that on every power up, the input is set to TV. I don’t have anything in that input. Minor inconvenience, but annoying nonetheless. But like I said, for the price I won’t complain too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and straightforward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver and great price. Passes through 4K with no issues and setup was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase! The sound quality is amazing and the set up was user friendly. Our best receiver yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Sounds great! Bluetooth feature easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver system!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound form this 5.2 channel surround sound receiver system. I highly recommend this purchase. Plus easy to connect with your cell phone to play your favorite songs via Bluetooth connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManojM, Thank you for the amazing review! We're very happy to hear you're enjoying the excellent quality, sound, and easy Bluetooth pairing of your new Sony STRDH590. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation and thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great product only one flaw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price features. It replaced a 1995 Yamaha high end AVR to go with our new SONY 65” 4K Android TV. The only flaw is SONYs initially couldn’t use the headphones for my wife and surround for me simultaneously but I did a ‘workaround’ and fooled the receiver so BOTH work at same time And your GEEK SQUAD was great in tweaking it to the new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobbmd, Thank you for purchasing and upgrading to our Sony STRDH590. We're glad to hear it works great with your new Sony 4K Android TV and you've managed to get a workaround about your concern. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony receiver on point!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this receiver for a bit of time now and it works very well in terms of sound quality and very smooth transitions from one source to another. I wound up connecting these to a set of polk audio speakers and subs and the quality of sound is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheGodWillC,

      We're glad you like the sound quality of the AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Wow. The power shakes the house.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is fantastic. Plenty of power for my Klipsch speakers. The sound i incredible. Very versatile. Can hook direct to your TV using ARC mode on your smart TV. Easy setup. If you are using a 5.1 surround sound setup, Buy banana plugs for the front speakers. Lots of cool features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,

      Thank you for the 5-star rating! With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Phenomenal Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I got this to replace my outdated one. It makes a huge difference with the quality of the sound. Easy setup for someone who knows what they’re doing, so I had someone do it for me. I would absolutely recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnitaH, we're glad you are enjoying our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great product for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. Easy to setup if you follow the instructions. Not extremely user friendly if new to surround sound systems. I had to ask for assistance, from the Geek Squad, but I am slightly tech challenged. Their service was excellent and my surround sound system sounds just like being in the theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Propbendet,

      We are glad the AV receiver works fine with your setup. Please be assured we take this feedback very seriously and continuously strive to improve our products. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K tvs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    I like Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony Amplifier.. I bought this device for my speakers.. Sound qualitiy is very nice and it easy to use. I have my TV connected to Sony via Optical cable, My IPTV receiver and PS4 via HD cables.. I am using Bluetooth to connect my phone to Sony and listen to music.. I bought another one to my dad and he is happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammed,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver, priced right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver. It’s easy to plug in everything with HDMI. Multiple surround settings and a upfront surround option if you don’t have surround sound speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jbeOne, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good receiver and amp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver for the money. I like the Bluetooth option and the sound options it has. The menu that shows up on the tv so you can modify the settings is a little dated looking. But once you play with it and get your settings in check you’re good. I haven’t any problems so far with this receiver. The multi speaker channel option outputs great sound to all of my 5 speakers and sub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STRDH590 - Strong recommendation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and capability for the price. Rated output power and its low noise rating seem to be accurate when pushing out content of various sources at very high levels. My only complaint is in regard to accessing and understanding the on-system menu and its hidden sub-levels and categories. I really needed to spend a lot of time figuring out where basic adjustments and system features resided! But other than this issue, no complaints and a strong buy recommendation for a great 4K HD 5.2 Ch system such as this Sony STRDH590 unit!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Envy31AllInOne,

      We're delighted to hear you love the features, capabilities, and overall performance of your Sony STRDH590. Your feedback is extremely important to us and is very much appreciated.

      For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Home Theater System by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for shopping Sony!

      Regards,
      Jess Sony_US