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Customer reviews

Rating 4.5 out of 5 stars with 3920 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,921 reviews
  • Rated 5 out of 5 stars

    Home Theater Receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited a few weeks before reviewing our Home Theater Receiver, because we wanted to make sure we liked it and the sound quality was there. It is working great and the sound quality is great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi united101, we're glad you like the sound quality of our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. My existing surround sound speakers working better than before. Small enough to fit in my cabinet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliceM, Awesome! We're truly delighted to hear you love the excellent features and it works great with your existing surround sound speakers. Glad to know you find it easy to setup too. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. easy setup up. clear and crisp sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samuel,

      Great! Good to know that your investment is worth every penny. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Don't know what this is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for since my husband died I don't know the first thing about it. It's very easy to use, I used geek squad to hook it up and he was awsome as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheriC, Thank you for giving the product a perfect rating! It's really wonderful to hear you like the great quality, ease of use and it meets your needs! Glad to know everything was taken care of! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for purchasing our STR-DH590 5.2 multi-channel AV Receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Fantastic Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no issues so far. Great Value. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fubar, Thank you for giving this product a perfect rating! We're very pleased to hear you like the sound quality and ease of set up of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Great Sound! Great Price! Easy to program!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyD, Awesome! We're glad to hear you like the overall quality of your new STRDH590 receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 4 out of 5 stars

    Rack system upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading an existing rack system to digital. Competitively priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 30-year-old Sony STR-AV970X, only after I could not get it out of "PROTECTOR" mode, believing it had served me very well for three decades and in need of "retirement". I originally purchased the 2.1 channel receiver, but decided to use it to replace the 50-year-old Pioneer SX780 I had on my porch. The 5.2 Channel Sony would go in my living room where I could actually use my center channel speakers again, sans, having to add an additional amplifier. I very much appreciate having both RCA and HDMI inputs as I can use my "old school" Sony VCR and DVD players while still allowing for future upgrades. The functions are not as "user friendly" as those on my old receiver, with all its LED lights and huge remote, however, like everything, it's a learning experience. One improvement over my old receiver is its tolerance of lower impedance speakers, permitting my hooking up 6 ohm Aiwa with 8 ohm Sony rear speakers for a truly unique surround experience. I am highly satisfied with both my new Sony receivers, and, as I am nearly 70, will probably enjoy them for the rest of my life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      You made the right choice in upgrading to the Sony STRDH590 receiver! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your review and we appreciate you for always choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great receiver, the sound quality is so good! easy to install, setup, and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for its intended purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older receiver that I was using upstairs in my bedroom. The old receiver didn't have HDMI capability and I am planning on cutting the cable and going to Roku or something and wanted to be able to run everything through the receiver and now I can. My old TV only has an SDI connector so I can't connect HDMI directly to it. A needed a way to pick off the audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screaming into the 21st century!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a sad day to replace my 20 year old stereo but had to upgrade. This system does everything I need plus more. So glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new house already had surround sound built in, but we were unable to take advantage of it, because we did not have a receiver with a HDMI cable. The new Sony receiver has been a game changer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardW,

      Very nice! We're glad to hear you like the sound quality of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent receiver for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use lots of power. I love the fact it has bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STRDH590 - D40fM-K09

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect an Optical Audio cable from my LG D40fM-K09 to have audio from the TV to the receiver. The instructions stated I didn't need that cable when the TV had a HDMI/ARC port to connect to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertMoore, Thank you reaching out to us. The AV receiver is compatible with ARC. If the AV receiver is connected to a TV’s HDMI IN jack compatible with ARC, TV sound can be output from the receiver using only one HDMI cable and without connecting an optical digital cable.

      If the TV has no ARC label on its HDMI ports, connect the HDMI cable to any HDMI ports on the TV and to the HDMI TV OUT (ARC) jack on the receiver. Then connect an optical cable to the optical output port of the TV and the Optical IN jack on the receiver. For more details, see pages 19, 21 from the manuals.

      https://www.sony.com/electronics/support/res/manuals/4726/55cd375e0f9e7103f2b6baa747ed9072/47269061M.pdf

      You may also find this link helpful: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00191214

      For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Home audio system by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Surround Sound Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent replacement for my outdated Sony SE501. Everything plugged into the unit and I was up running and enjoying my surround sound again. An additional plus was the unit was open box so I saved some $$. Thanks BB.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gilwood, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver sounds great. It was easy to hook up. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Issue with auto calibration. Easy setup .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Bogeygolfer,

      Thanks for the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price/ great sound / ease of connection/ great interface with TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coldwater, That's awesome! We're very pleased to hear you're enjoying the overall features of your new STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good.. just ended up not needing it.. cant give detail review

    I would recommend this to a friend