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Customer reviews

Rating 4.5 out of 5 stars with 3922 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,922 reviews
  • Rated 4 out of 5 stars

    Good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the price. Good quality sound and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this receiver to build out my system. Let me say that I was expecting an OK receiver. But omg this thing really rocks! Paired with klipsch floor speakers and polk woofer. Wow. Great sound quality and nice options!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thisrocks, Wow! We're thrilled to know that the STRDH590 has exceeded your expectations! Good to know you like the sound quality and overall features of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Because soundbars don’t cut it…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after an old one died. Pushes my Klipsch speakers like I expected. The bluetooth is a nice convenience since I get all my music from my phone. Can be used as an HDMI switch as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlightlyMiffed, we're glad you like our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Sony STR DH 590

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new receiver to replace an older Pioneer that lacked HDMI ports The Sony seemed to be a good buy. It seems to work fine, but the setup is hard using the amp menu and the display on the front of the receiver. I'm really having a hard time making it work with my new Insignia Fire TV, and tech support is non existent. Would not recommend this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry,

      We are really sorry if you're experiencing an issue setting up your STR-DH590 with your Insignia Fire TV. This is certainly not the news we'd like to hear from you. We want to make sure you’re taken care of and help check on your receiver. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      In the meantime, you may try performing the steps on this article to hear your TV's sound through the A/V Receiver speakers:
      https://www.sony.com/electronics/support/articles/00007061

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony SH-5190

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great enhancement replacing my older Pioneer home theater in a box system... Paired up with new Sony SC3S speakers, new Sony subwoofer and WOW the sound is incredible. My only regret is i didn't get the 7.1 channel receiver for Dolby Atmos and DTS-X codecs... Overall, this is a great value for mid-range receiver options and it's the best bang for your bucks...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wxspin02, Awesome! We're thrilled that you are enjoying the sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome receiver at a great price. It was easy to set up and use. It does what I needed and more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thank you for giving the product a perfect rating! We really love to hear how much you like the superb sound quality, reasonable price, and you find it very easy to install and use. It's wonderful to hear it suits your needs and expectations. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good — Could Have Been Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would deserve five stars if Sony had not skimped on rear audio connections and onscreen displays. Despite its shortcomings, it punches above its weight class sonically. Once connected and operational, the issues are inconsequential.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rgrahamok,

      We want to say sorry for any inconvenience you may have experienced with the AV receiver. We will surely take note of this feedback as it helps us improve our products/services. 

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Home Theater Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent quality. I was really impressed with the short time it took to get it installed. From start to finish it was no more than 15 minutes. Impressive!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyReceiver, That's awesome! We are glad that you were really impressed with the sound quality of your new Sony home theater receiver. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new Sony receiver. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent home theater receiver!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Sony receiver and needed to upgrade, but wasn't ready for all these bells & whistles. Now I have 4 HDMI sources to choose from and the built in Bluetooth and downloadable app really takes this over the top!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrSoundMan2u, That's great! We're glad to hear you're enjoying the overall features of your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    A Little Workhorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a receive in our home gym that lacked HDMI ports. I only needed them for Apple TV to play on the TV with audio through the receiver and in turn gym speakers. I had used prior version of Apple TV with optical inputs, but the newer Apple TV didn't have the optical output, and it as a pain to sync video and audio. This Sony did the video trick and passes the signal well with good picture. What surprised me for this price point was the receivers power. Just as loud, but cleaner than the large well known receiver it replaced. Sub output works perfectly now the overall sound system in our gym works wonderful. Easy for my wife to navigate, loud enough me for me when I'm pumping iron.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobG,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this amp to play music through. It works great with a paid of Definitive Technology D7 speakers. Stream music from my IPAD and iPhone, ApplePlay works great, No DAC but it has a circuit that acts like one. So really happy. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Home Theater Surround in Theatre Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many different receivers over the years. This has been by far the best sounding one we have had. The kids love how real it sounds like being in a movie theatre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungTV,

      That's very nice to hear! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good value for a basic A/V receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a basic A/V receiver with the modern features you need but the expense you don't. Plenty to like, and simple to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddW, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and produces a great quality. I bought it twice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlaJ, Thank you for taking the time to write such a fantastic review of your experience with your Sony STRDH590! We are extremely pleased to hear you love the excellent sound quality and you find it easy to setup. Also, thanks for purchasing another same model. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Solid Sony quality. Great sound. A little learning to find all the capabilities of this receiver. With Sony SS CS 5 speakers and Sony Subwoofers, it fills up a large room with powerful sound. The Bluetooth is easy to use and has good range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great quality for the price i paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrisL, Awesome! We're truly delighted to hear that we've matched your expectations with your new Sony STR-DH590 and you are enjoying the incredible features. Glad to know you appreciate the reasonable price and you find it easy to setup too. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Home theater sound!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad purchased this to connect with home theater system and he is extremely content with it. He listens to his music and everything. He has trouble connecting his tv sound, but everything else goes well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fisherman4Jesus,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver for home theater and audio use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is everything I could want in a home stereo unit. I’ve since purchased all component speakers to dial in 5.1, and I couldn’t be happier with this purchase. The Bluetooth works perfectly with my turntable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colli, We're glad to hear that this is what you're looking for in a home receiver. And, good to know that it works perfectly with your turntable. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Happy with a Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a Denon and exchanged it for a Sony receiver and am very happy with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for the price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to drive a simple 5.1 AV setup. I wish the built in menu was informative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddydave, Thank you for the positive feedback! We're glad to hear it works great with your simple 5.1 CH setup. We value your input about the built-in menu and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam Sony_US