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Customer reviews

Rating 4.5 out of 5 stars with 3922 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,922 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade all of my electronics. This was a great addition for a reasonable price. Used in workout area with new tv and new Blu-ray player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy, That's great! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome stereo - works flawlessly with my Sony 55"

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome... I had to buy a new television because my older Sony died. Unfortunately, the new TV didn't work well with the ARC system of my older Sony receiver, so I upgraded the receiver as well. I know you might be thinking, this is getting expensive... well Sony, much like a Toyota holds their value well. I was able to sell my old unit and buy this one for just $20 during the holidays. Of course, I keep my equipment in great condition and had the original box and manuals - all important.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyPortland, Thanks for purchasing the STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Perfect for my application.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ever,

      Thank you for the 5-star rating and we're glad to hear that you like the value and price point of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Mixed feelings on this one...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's something about this receiver that just doesn't seem quite right. Had issues with screen going black when kids playing video games or sometimes when watching movies. Swapped out high speed HDMI cables, switched inputs, etc. Disabled dynamic range and tried just about everything. Thought it was the TV, then the PS5, but roku always seemed to work just fine...until that had issues also. I have been using Yahama and Onkyo for the past 2 decades, but decided to go back to Sony. Wish I had stayed with other brands.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buster, We're sorry to hear that you're having issue with the STR-DH590, 5.2 multi-channel AV Receiver. To isolate this issue, please follow the troubleshooting steps from the link below:
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001612120.html

      Thank you for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with my receiver. I actually upgraded an old one from 20 years ago with this one and it sounds super good hooked to my pioneer speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Sony 725W Home Theater Receiver is everything we wanted in a receiver. We are still in the process of see everything that we can do with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lovingmyHP,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      If in case you need assistance, you can contact our product specialist.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver for great price! Thanks Best Buy!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roycub,

      Thank you for the purchase! We're happy to hear that you like the price point of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony and we hope you enjoy your AV receiver from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to hook up. Satisfied my need for a receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillmaC,

      Thank you for the 5-star rating and we're glad to hear that you're satisfied with the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my pre-HDMI 2001 Onkyo receiver. Easier to hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unbeatable,

      Very nice upgrade! We're glad to hear that you like your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    The smallest of all Recievers at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the size but it still was a little too big to be able to use. I returned this product so not sure how the sound or anything else really played out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my studio speakers and home theater speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JGar,

      Thank you for the purchase! We're glad to hear that the AV receiver works well with your setup. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    On Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is good. ordered on line. Walked in and picked it up in less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony STR-DH590

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use and set up. I wish it had banana plug inputs for the rear speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MagSafeCharger, We are glad that you were able to set up your Sony home theater easily. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). You can utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth. Equipped with 4 HDMI inputs and a host of advanced features, this receiver is ready for whatever and wherever your content takes you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 5.2 Home Theatre Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Easy to set-up and works well with other brands of components. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HTW4,

      We're glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Connected 3.1 speaker system, DVD player, cable box and roku. All went smooth and easily programmed a universal remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Value,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the new receiver. Easy to use and well installed by Brad and Kevin from the Geek Squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FirstTV,

      Awesome! Thank you for the positive feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for a garage entertainment system all the way to a home theater system and the audio and quality is extremely good for the reasonable price that this is and only buy this product from Best Buy to ensure you don’t get a higher price and lesser warranty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewP, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 2 out of 5 stars

    Output is fine ... annoying issue on startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is fine. However, I cannot believe that I did not see called out in the reviews I checked before purchase the issue with the receiving requiring you to select the desired input each time it starts. So if you primarily use the receiver with your TV, you will need to use the Sony AV remote to select the input each time you turn the TV on. You can search for this on the sony forums and find the users reporting the same concern. Sony basically advises this is expected functionality and apparently it works better with a Sony TV. So beware of you are looking to pair this receiver with a non -Sony TV. I asked a question about this functionality in this best buy Q/A section a while back and one person suggested buying a $100 all in one remote and program it. You decide how much sense that makes, especially if you primarily use an X1 remote. I posted in the Sony forum a request for an updated firmware to resolve this issue. I will revisit this review if Sony looks to address this concern. See here for the sony forum reporting this issue: https://ap.community.sony.com/s/question/0D50B00004NYJa4/after-turning-on-my-new-sony-strdh590-av-receiver-the-home-menu-comes-up-on-my-tv-i-have-to-press-the-home-button-in-order-for-it-to-disappear-im-searching-for-a-fix-so-i-dont-have-to-dismiss-the-home-screen-on-each-startup?t=1546995982907

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThatGuy, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rated 4 out of 5 stars

    awesome receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once i received it, it sat for a few days until i was ready to reinstall all my components on my av entertainment center, once i got everything connected, worked awesome. i could connect most everything to it or use it to the most for what i bought it for. the only issue i had is 1 component doesnt work with it, but i think it has something to do with the tv i have, which im sorry to say dont match my sony home theater layout, but i plan to fix, soon! other than the 1 component, everything else is awesome, including my 8-in-1 sony remote that i was able to instantly use as soon i programmed it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smittydawg, That's great! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 4 out of 5 stars

    returned this for an open box 7.2 channel version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 year old AVR was not compatible with our brand new 55 inch 4K Hisense H8F. Its got great reviews but we returned it and bought the Sony 7.2 version for future flexibility.

    I would recommend this to a friend