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Customer Ratings & Reviews

$498.00
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The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,951 reviews
  • Rated 4 out of 5 stars

    Highly Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The high resolution audio and the 4K pass though makes a great difference in the quality compared to my old system. This model doesn’t include internet connectivity but it does a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BananaBread81, Awesome! We are so glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to set up and use. Even a novice can do it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did I get a great deal, but I got a great product in Sony, which tied in beautifully with my Sony TV and surround sound. I couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DenifieldP,

      Thank you for the 5-star rating and we're glad to hear that you like the AV receiver for your Sony TV. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is easy to install and use.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Quiet, hot little Bunsen burner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing might be OK for home theatre in an apartment, but it is truly weak. Even with a great speaker system, this receiver doesn't pack enough power to wake a sleeping baby in the same room. Worse? Try playing music on it! It overheats within minutes, even on a free-air, open shelf. You could cook dinner on top of this thing! Overheat shutdown! This is consistent. Not death-metal, or rap, no, this was Classical music.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chris,

      We're sorry to hear the overheating issue with your unit. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Might be good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had some nice settings and functions but because I could get no bass audio out of it I returned it. I went through the entire troubleshooting steps for the bass and the speaker was working but there was no signal going to the speaker even on the set-up functions. I don’t know if that meant it was a fault of the receiver with no output or some impedance issue with the speaker. However another brand of receiver did work with that same speaker so I have to assume it was something wrong with the receiver.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kicker, We are sorry to hear that the STRDH590 had to be returned. We appreciate troubleshooting the unit and we are deeply saddened to hear that it did not resolve the issue. We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Multiple inputs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the multiple inputs and the Bluetooth feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product . I love don’t products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great system at a low price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great system. All of my movies and music really come to life. It has crystal clear sound that really pushes my 8 ohm aftermarket speakers and powered sub. I could even hook up a second sub as well. Plenty of hookups for all of my new and old devices. The on screen menu is easy to navigate and use. It even has more depth and clarity at low volume and in Night Mode compared to my old system. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephMcWilliams,

      Thank you for that wonderful feedback and we're glad to hear that you like the sound quality of the AV receiver for your moving and music experience. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale for my brother to upgrade from his old Pioneer. This was is 20× better. Yes it does not have wifi, but for it its supposed to do, it does it great. Good power all around and the subwoofer rocks. High-quality for sure from Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to set up......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Big screen, and Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some store credit and the transaction was easy and smooth. It's a great tool for home use and provides easy control with the other units. There's not much more to say that it's a wonderful piece of equipment and does more than I need and will grow with out system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I wanted to set up a 2.1 home theater and the only way I could is by using the TV's headphone output into the receiver. It would have been nicer to use the HDMI ARC but 2.1 doesn't seem to be supported.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi extender,

      Thank you for the review and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    My 4K ultra HD Theater Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed two days ago .After figuring out how to operate it I am amazed at all the functions it has . It is more up dated from the one I purchased a few years ago I am enjoying listening to my connected blue ray player cd changer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moll,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Glad the speakers are working fine with the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Digital to Old receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good but instructions did not say that the head phones and speakers would not work at the same time for trouble shooting. Old system both worded at same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanW,

      We're sorry for the confusion.Your feedback is greatly appreciated. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good little receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this receiver, the only thing I would change is the connector for the FM antenna. It is a proprietary connector and will not work with any other 3rd party antennas and Sony does not make a powered antenna.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyC,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a good receiver. I would have given it 5 stars, but I am having difficulty getting any FM stations. I've bought an additional antenna, but there is no way to hook it to the receiver. Still trying to figure it out or I am going to return it and upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rapsody61,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Str590

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temp replacement works well for now till i can upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meets our needs. Our only issue is that we wish we had purchased a receiver that allowed us to have something different in different rooms. This is not a problem with the receiver, but with ourselves for not knowing we wanted that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy,

      Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good av reciever for sub audio file use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this reciever as a replacement for a denon unit in my home theater. Not the loadest or cleanest unit but certainly acceptable for the price. No real negatives so far. Bluetooth connectivity works well with apple or android devi es. Pleased with my purchase. Good value.

    I would recommend this to a friend