Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 10562657
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.
This summary was generated by AI based on customer reviews.
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This meets our needs. Our only issue is that we wish we had purchased a receiver that allowed us to have something different in different rooms. This is not a problem with the receiver, but with ourselves for not knowing we wanted that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Good av reciever for sub audio file use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this reciever as a replacement for a denon unit in my home theater. Not the loadest or cleanest unit but certainly acceptable for the price. No real negatives so far. Bluetooth connectivity works well with apple or android devi es. Pleased with my purchase. Good value.
I would recommend this to a friendNice piece of equipment, with lots of options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this receiver and it should offer the flexibility I may need for all my audio set ups. Only drawback is price - couldn't find a sale, and nearly $300 for this was pushing my budget. As long as it holds up, i won't mind in the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jrob31, Awesome! We're glad you like that this receiver has all the options and features you need for your audio setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback. -Sam
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this so much but it was not compatible with the Sonos system. The salesman/clerk said it was compatible. I don't know if the salesman just didn't know, aka ignorant, or he was just running up the money I spent. I invested many hours on this Sony receiver and the Sony turntable attempting to pair them together. Additionally, I had the Geek Squad come to my house to connect these two Sony products but they were not compatible. Plus the money in gas and time for three trips to Best Buy, from New Bern, NC to Morehead City, NC, 120 miles total. Ended up returning both.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldHippie,
We do apologize for the inconvenience but this AV receiver doesn't support phono input. We recommend our STRDH190.
Regards,
David
Outstanding Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My system is working excellent. Vernon and Andre was great for stting up and explaining the system before they departed. They went far above my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaW, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that the receiver went far above your expectations.
You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin
Electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Unit starter with Problems and we needed an upgrade. Best Buy had this new model and works great for what we need with some new features. Great Buy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi renegde,
Very nice upgrade! We're glad to hear that you like your new Sony AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
It works.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s entry level, it’s made to work and nothing else. I haven’t noticed any audio issues or video issues. It does 5.1 surround sound. The surround options and settings are bad and the menu is awful.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BestyouBuythis, Thank you for the feedback on your experience with your new STRDH590. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please reach us out at https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue/Inquiry:
Telephone Number:
Sincerely,
Sam
Happy User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked perfectly out of the box. Very satisfied with it.
I would recommend this to a friendSony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome simple unit quick and easy set up love the quick Bluetooth Connection Rocks my House
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMiller, That's amazing! We're truly glad you are happy and satisfied with the exceptional sound quality, Bluetooth function, and ease of setup of your Sony STR-DH590 5.2Ch AV Receiver. Good to know your investment is worth it. Thank you for offering a fantastic rating on the product! -Jess
Great Receiver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this receiver now for 2 years. Have had no problems with it and does a great job in my home theatre with my 5.2 system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy,
That's awesome! We're glad to hear that you had no problems with the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Sony receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver looks very high class for the price but only downside is wish they have banana plug option for all the channels. And Best Buy should not say item will be delivered by the end of day if they can’t do it. My item got delayed by day which was frustrating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyreceiver, Thank you for the feedback on your experience with your STRDH590. We're glad to hear you feel that the unit is worth its price. We appreciate your feedback. We take into consideration all feedback to improve the performance and quality of our products. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam
Exactly what I needed, nothing I didn't.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this receiver. The ONLY issue I have is that my Roku flickers when connected, but that is the Roku's problem, not the receiver's. I was looking for something inexpensive but still had 4K and 4 HDMI inputs, and this fits the need.
I would recommend this to a friendHome Theater
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my home theatre and it works great. I use it with Klipsch bookshelf speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toomb03, Thank you for the 5-star rating! We're very happy to hear it works perfectly with your speakers. Good to know also that you like the amazing sound quality and features of your new receiver. Thanks for choosing Sony! -Jess
Huge difference!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a system that I've been using for about 5 years. Didn't snap that the system was messing with my 4k resolution. Now, picture and sound are fantastic. Easy install. System menu is really low end though. Could be more user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincent, Awesome! We're glad to hear you're enjoying the picture and sound quality of your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate your feedback on the system menu. For future reference, we can offer assistance on how to operate the features and functions of your Sony AV receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam
Perfect amp for a turntable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an amp for a turntable I recently received as a gift. This did the trick and works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stella, Thank you for the 5-star rating! Good to know your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam
Great Audio Visual Home Receiver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model as I had owned older Sony equipment and I was looking for good value 2 channel system for use with my classic Bose speakers that could interface via optical cable from Smart TV output.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viking00, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Carl
Good product, worst customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, but the customer services was the worst! Will never buy from best buy again i will go nfm!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadK, We apologize for the inconvenience. You can directly report your concern to the retail store. Choosing this AV Receiver will definitely be worth it! Thank you for choosing and purchasing Sony STRDH590 AV Receiver. We are happy to hear your purchase went well and you appreciate the overall performance of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess
Great Purchase!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on-line and was ready as promised. The item was priced at about $150 below that charged by competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherhC, We are glad to hear that you are happy with your purchase! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony! -Carl
Solved many of my prior problems-issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this particular model because it satisfied my AV requirements and fit into the available space in my rack. I was pleasantly surprised that it not only worked better than my previous AV Receiver, but that it also solved several operational issues as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RATTLESNAKE, Awesome! Good to know that this is what you're looking for in an AV Receiver and glad to hear it fits perfectly in your rack. Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Great Until It Dies After 14 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked great for 14 months until one day it just powered off and went into protect mode every time I tried to restart it. I went through all the troubleshooting steps in the manual before calling Sony support, as it has a two-year warranty. They sent a prepaid box, and I sent it for repair. Upon their review, I was told that the unit has corrosion damage, which voids the manufacturer’s warranty, and that the damage was extensive enough that the unit could not be reliably repaired. The receiver was in a location with central air, plenty of air circulation, and no potential for liquid spills, yet the repair facility cannot explain how the corrosion could have happened. So now I'm out a $350+ receiver after just over a year, which is ridiculous. I suspect that these units must be stored in warehouses that are not temperature and humidity controlled and sent to stores with corrosion already started. I'm not sure how else multiple failures of the same models for corrosion within the two-year warranty can be explained (other examples of "corrosion" to the same model were found online). I've always been a loyal Sony fan due to their previous quality and reputation, but it's time to start looking at other manufacturers with equipment worth the investment. I am thoroughly disappointed in the quality of this receiver and the "support" received.
No, I would not recommend this to a friend