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Customer Ratings & Reviews

$498.00
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The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,951 reviews
  • Rated 4 out of 5 stars

    Sony System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review would have been 5 stars, but the first one we brought home did not work and we had to return. The return was trouble free but it is an 1 hour drive each way. We enjoy the receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonysystem,

      We're sorry to hear that and it is unfortunate that the unit had to be returned. We're glad you enjoy the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good receiver but without the help of geek squad I would have had a hard time getting it set up correctly with my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmy2g,
      Thank you for your time writing this review. We really appreciate that you like your STRDH590 receiver. We're sorry to hear your difficulties in setting up the unit. Nice to know that the Tech team we're able to help you. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    OK for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK sound - Not great but it will do. Easy to install - the instructions were good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed repair but warranty covered.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect older speaker system for tv that works well. The unit had to be repaired less than a year after purchase. It just stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Sony-725W 5.2-Ch Hi-Res $K Ulta HD Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very excited when I bought this Sony 725w receiver. After it arrived I hooked it up and tested it. I was disappointed at the volume level. My older receiver rated at 120w per channel had much more volume out put than this Sony receiver rated at 145w. The Sony receiver also does not have tone controls. The bass cannot be increased. It hardly pushed bass response thru my 15" woofers. I really did like the HDMI features and the blue tooth, but that did not compensate for the inadequacies of low power and lack of tone controls. I returned this receiver.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieL,

      We do apologize for the inconvenience. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms for a better audio experience. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver is great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It has many functions and option for connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the operation and versatility of this receiver. I would not hesitate encouraging anyone to buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donone,
      Thank you so much for such a great review and recommendation! We are glad to hear your satisfaction with the functionality and overall performance of your STRDH590. This receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase works well with sony speaker’s.Got all my equipment from best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoM,

      You made the right choice! We're glad that the receiver is perfect for your home entertainment setup. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average performance. Great price. Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performing receiver to use in a home theater. Great price. Good sound reproduction. It doesn't always recognize what its connected to. I need to switch the input too often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBcustomer, thanks for sharing your feedback. We're glad that you like the sound quality of your receiver. Regarding the issue you have where the receiver doesn't recognize what is connected to, please follow some troubleshooting steps on the Help Guide below.

      https://helpguide.sony.net/ha/strdh59/v1/en/index.html
      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Sony receiver and this met my expectations. I love the on screen menu and the ultra 4k output works great... The only down side is that it has no a/v input for my old equipment but has plenty of HDMI inputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds really good in our built-in surround sound system. It’s nice that it has different connections. The Bluetooth is also nice and connects easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oo2short,

      Thank you for the 5-star rating and we're glad you like the sound quality and bluetooth function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up and works fine. The Logitech Harmony universal remote I purchased from Best Buy was setup by the Geek squad as well. It works through walls and cuts everything one at one time, comcast receiver, sony receiver and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it replaced an older, worn out Sony receiver. Only wish it had a video input, like the one it replaced. However, that is a personal view, and does not detract from the quality of this newer receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Receiver, Great! Thank you for upgrading to your new STRDH590. We appreciate your feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Home Theater Receiver and Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online process of my purchasing of my electronics. It was fairly sample and strait forward. And due to the new standard of social distancing. The email alerts informed me when and where my purchased items were available. It was well organized.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LT01, Great! We're very glad to hear that! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Enjoy! -Sam Sony_US

  • Rated 3 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby likes this new receiver. I would have gave a 5 star. However, the product went on sale for 100.00 less, and we went ro get a price adjustment, we were told we missed the deadline by 3 days. I think you should change your price.adjustment to 30 days versus 2 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works very good. It was tricky at first to hook up, but once it was hooked up properly, it works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddF,

      Thank you for the purchase! We're glad to hear that you like the connections of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great starter receiver.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice beginner AC receiver. I have no issues, I do wish I spent the extra few bucks and got the atmos enabled to future proof myself, but it does it’s job well with my polk signature series 5.1 setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil,

      We are glad you like the sound quality of the STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Very nice Receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has performed well on all levels and has not disappointed. Sleek, stealth and with a great remote to operate. What more can you ask?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gipper,

      That's great! We're glad to hear that you like the design and features of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from our outdated Sony receiver that didn't have HDMI. Simple plug and play, though the sound balancing can be tricky at first

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyT,

      You made the right choice in upgrading to the Sony STRDH590! We're glad that you like the HDMI ports of the receiver. Your feedback about the sound settings is greatly appreciated. It's great that you were able to set it up to your liking. Manuals are also available on our support website to help you with the receiver:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/manuals

      The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good 5 channel amp with 4K pass through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2011 Marantz amplifier did not support the 4K required by my recently acquired 75" TV. This amp did the trick. I wanted a shorter in height amp and one that supported the 5 speakers I already had in place. I feel I lucked out with this purchase.

    I would recommend this to a friend