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Customer Ratings & Reviews

$498.00
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The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,951 reviews
  • Rated 4 out of 5 stars

    Christmas Joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and haven't had a chance to open it, but i know the Sony brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI AnthonyS, This is a great Christmas present and we're sure your son will love it. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Tuner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great but not crazy about the protection feature. Doesn't explain what's wrong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, We are happy to hear that you love your new Sony STRDH590 home theater receiver. The PROTECT feature will trigger if there is something wrong with the unit. Please visit this link to know more about this feature: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553199.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade was long overdue. Got this puppy on Black Friday and it was well worth the purchase. Audio and video is much better. If you have a 4K tv I highly recommend ensuring your surround sound is up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k hdr receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great priced receiver that supports 4k hdr. Initially the speaker size are set to large, so changed to "small" for the subwoofer to work. Also to bypass 4k hdr change hdmi signal input to "enhanced".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we were looking for, works perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, anasofiali! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    New Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, however, lacks connection for center channel capability to use on my new Sony OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nastygeorge,

      Thank you for the purchase and review. We understand your concern and your feedback is greatly appreciated. Unfortunately, the center channel feature are exclusive for new Sony TV and soundbar only. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping this from being a five star rating is that it only comes in black. What is with the 80’s motif that has taken over the industry? Give us some options! White, silver, something other than the big black box sitting in my living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad tech support

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got 3 stars due to difficulty setting up. Things went good until I got to the part where you have to pick your speaker arrangement. All my speakers are in the ceiling and there is no choice for that. Then Only the front speakers would work. Called tech support and spent 2 hours on the phone with them to find out that the auto calibration won't work with all the speakers in the ceiling and they couldn't figure out why my rear speakers wouldn't work. I finally figured out it was a simple setting that needed to be changed. Tech suggested was a total waste of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badtechsupport, Thank you for the feedback on your experience with your STRDH590. We regret to hear that you had to spend so much time setting up your speakers. But, good to know that you've managed to figure out the correct settings to get all your speakers to work.

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice but not what i needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong eq return was un challenged. I went in blind, they did their best to reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancisP, Thank you for the feedback on your experience with your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you like most of the features and we value your opinion if our product did not meet your expectations. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Home audio system by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Nice receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver for the price. Sound functions are good. Settings are easy to use. Clean look. Not as compatible with older cable units. Had to upgrade my dvr.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gsk21,

      Thank you for the review and we're glad you like the smart features of the AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 receivers already but although they worked well, and were both SONY, they were about 12 to 15 years old. For my new house I wanted something new with optical input, etc. I'm very happy with this new reciever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he is really enjoying it.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse67, Thank you so much for sharing your cool experience with our STR-DH590, 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and your husband loves everything about this great AV Receiver. Good to know that this AV Receiver was a great gift for your husband. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, plus provides option to only utilize front two speakers alone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, Thank you for this amazing feedback! We're glad to hear it works great with your speakers and you are enjoying the features of this great receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Rainman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People there were awesome and polite they answered all of my questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonG, Thank you for sharing such a wonderful shopping experience. We're really happy you are satisfied with the great customer service, and exceptional sound quality of your new STR-DH590 5.2Ch AV Receiver. Glad to know everything has been taken care of. You're now able to experience the bigger, clearer picture and flexible surround sound with this 5.2ch AV receiver. Thanks for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great with sound quality. It does not have alot of sound options. Feels like a simple receiver. Id stick to Yamaha brand for future receiver purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BumMode,

      Thank you for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the entertainment center - the sale price helped

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredR, Awesome! We really love to hear this AV Receiver is perfect product for your entertainment center all the way to a home theater system It's amazing to hear that you were assisted well by our local dealer. Thank you so much for sharing a wonderful shopping experience. Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Simple home theater sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple way to start movie theater sound with existing speakers. The pass through is simple to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CltScooter, Awesome! We are so glad to hear that you are happy with the ease of use and easy setup of your new STRDH590! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY! -Carl Sony_US

  • Rated 5 out of 5 stars

    SONY RECEIVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great !! exactly what I needed for my project !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherG, Fantastic! We're pleased to hear that your new Sony STRDH590 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Easy setup, good bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup was easy. Bluetooth works well and has considerable range. The lowest Bluetooth model came with a few extra features I did not need. Also the FM receiver wire is a little lackluster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater sounds great coming from this Sony 725 watt 5.2 reciever. It's loaded with all the best features and has great 4k pass through. Night mode a real plus.

    I would recommend this to a friend