Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 10562657
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.
This summary was generated by AI based on customer reviews.
Great value!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up with great connectivity options!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star rating and review, MarcinP. We are extremely happy to hear that you like the various connectivity options, and you find it very easy to setup. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the STR-DH590. Thank you so much for choosing Sony! -Jess
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Installed at a shop to listen to music and good range on Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Awesome! We're glad to hear that you like the Bluetooth of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
No Complements. Dead HDMI Out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI out would sometimes not link with a Sony ARC compatible TV and eventually HDMI out would send audio only-no video. Main purpose of this purchase was to improve movie watching but also be able to watch TV in pass-through mode (I.e. TV speaker only). This seemed like a good concept-entry level receiver with HDMI switching/pass through, and it did sound good In a small room paired with a center, R, and L when it worked. Best Buy wouldn’t exchange due to timing but Geek Squad took it in and is sending to Sony for warranty service. Not a good value with all the wasted time. TL/DR: HDMI Out dead. BB sent back to Sony for repair.
No, I would not recommend this to a friend Great Bang for Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Had existing speakers from an older Sony Home theater system and this made those speakers sound much better. Auto tuning feature is a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the fantastic sound quality of our STR-DH590, 5.2 multi-channel AV Receiver- especially when paired with your existing speakers! We are also pleased you are satisfied with the Auto Calibration function of this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you so much for choosing Sony!
- Romeo
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had our receiver in the garage go out so we needed an emergency replacement at a low cost. They didn’t have the one we wanted so this is what we grabbed. It’s got everything we needed and works so far.
I would recommend this to a friendDecent receiver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one. Useful for most features. Decent receiver for most daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbhP, We're glad that you like most of the receiver's features. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Major upgrade for my family room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continued great quality from Sony. Instructions were a breeze. I swapped in the new system in 10 minutes. Significant improvement over my dated Onkyo system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brynn, Thank you for upgrading to your new STRDH590 receiver. Good to know it fit perfectly in your family room. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised with the power it puts out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaytree3563, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this receiver it has enough ports to complete my sound
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Jakm65! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Cons mentioned:Bass
Overall good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver to replace an old one that was not working and I am overall happy with it. I am having an issue with the subwoofer connect and it does not seem to work.
I would recommend this to a friend Budget product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a low clanging sound when it's in the mood to do so. That would matter to me if I intended to run the device at a low volume, as an apartment-dweller might wish to do. It syncs well with my tablet for playing Pandora. There is no pre-amp connection as certain turntables would require. It gets better FM reception than my previous receiver. There is no AM tuner. Look at the types of connections on the back and compare to your needs before buying this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Willie,
Thanks for sharing your review and experience with the STRDH590. We're glad that you like the signal reception of the receiver and how it works well with your tablet. It's unfortunate that you hearing a noise when using the receiver. You may refer to the troubleshooting steps on these links to help resolve the issue:
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553194.html
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024757
To connect a turntable, it must have a built-in amplifier or an in-line amplifier must be used to connect the turntable to another input on the receiver. NOTE: Sony does not produce an in-line amplifier.
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Issue:
Additional Information regarding your experience with the STRDH590.
Sincerely,
-Ralph
Sony Social Support
Great Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic receiver, solid, dependable, great performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JLawrence, Thank you for sharing such an excellent shopping experience! We're very happy to hear your purchase went well and you are enjoying the impressive performance and sound of it. You’re in for quite the cinematic upgrade! Thank you so much for choosing our STR-DH590 5.2ch Home Theater AV Receiver! -Jess
- Pros mentioned:Sound quality
No 4k 60 FPS on Apple Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound was good. Remote CEC worked pretty well. CONS:4k 60 fps would not work with apple TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jhkmsu, thanks for choosing and purchasing our product. We're glad you like the sound quality and CEC function of your new TV. We're sorry to hear that you have an issue with your SONY unit. Be sure to use a High Speed HDMI Cable with Ethernet. When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a Premium High Speed HDMI Cable with Ethernet, which can support bandwidth up to 18 Gbps, is required. Please check this link for more details:
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553102.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
Great sound and amazing preset equalizer options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Did research and this was one of the best rated products, but I think I bought in in 2018 or 2019 NOT 2020. I’m sure the current model is even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyfan4Life,
Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Good for room movie viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not handle my speaker system, sounded good for someone wanting a movie sound for tv, I like loud music and this one wasn,t able too do that,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Loudmusic,
Thanks for the feedback. Double-check if the speaker pattern is correct. Also, the sound will depend on the source that you're playing. Try to test tone to isolate the issue. Check the link on how to.
https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553358.html?search=test%20tone
Hope this helps!
David
great AVR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performance out weight its value. fully recommended for a average receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryS,
You made the right choice! The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-Ralph
Awsome but with one flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great and as expected.only complaint is speakers make a single pop sound after shutting down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fatal,
Thank you for the review. We do apologize on what happen with your speakers. We recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
-David
Sony Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new receiver and are very pleased with the Sony product. Best Buys is a good store to purchase such products and we will continue to do so.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyReceiver,
Thank you for sharing your wonderful shopping experience. Your satisfaction with your new Sony receiver means a lot to us. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris
Pk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and quick help, and very good information ….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wernervetter, That's wonderful! We're really glad you're happy and satisfied with the great customer service and exceptional sound quality of your STRDH590 AV Receiver. Glad to know everything has been taken care of by our authorized dealer. Thank you for your purchase and for choosing Sony! -Jess
Surround sound receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales support and product. Explained differences in the components and best matches. We were assisted from start to finish
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigSceenTVwSurroundSound, Excellent service! You'll surely love your STR-DH590, 5.2 multi-channel AV Receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin