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Customer Ratings & Reviews

$498.00
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Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,951 reviews
  • Rated 5 out of 5 stars

    Sony the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony, that speaks for itself. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bummedoutintexas, Awesome! Thanks for sharing your experience so far with your STRDH590 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and expectations. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver does a amazing job and works flawlessly when switching back and forth from TV, to using a xbox one and bluetooth with music.... much nicer than are previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this receiver to power two tower speakers and a subwoofer. So far, it’s performing great and has amazing bluetooth range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RSerrano,

      That's good to hear! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Samsung reciver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reciver ! Cant gor wrong works and sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crazyrene,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Bluetooth connection iffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a vintage receiver because I wanted hookup to a sub. Using strictly as a stereo receiver to stream music with 2 pairs Klipsch speakers and a Klipsch sub. A couple of things- no tone controls (just present sound fields 'jazz' 'stadium' etc.) which doesn't let me control sounds like receivers from back in the day. I had to download an EQ app on my phone to get decent sound. Second problem is bluetooth pairing. My Samsung phone "sees" the receiver but won't pair. I'm left deleting the receiver from the phone and re-pairing it with the receiver remote each time I use it. A total pain since my UE megaboom bluetooth speaker has never had pairing issues. The only reason I'm keeping the receiver is to eventually use it as part of a home theater set up and because it was pretty inexpensive as I bought it on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver at a Great Price. The signal response is strong and easy to operate all video/stereo components through this receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris, We are happy that you like your brand new Sony receiver. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thanks for your purchase. -Vincent Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and wasn’t too difficult to set up. Great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angela,

      Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the easy setup feature of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    A good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal for the price. Would have liked to have had more speaker connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryE,

      We appreciate the 5-star rating! We're glad to hear that you like the price point and speaker connections of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Mostly a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is when I have the sound going thru HDMI ARC, I can't watch football on TV and listen to the radio broadcast. It automatically defaults to the TV audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Truman, Thank you for the feedback on your experience with your STRDH590.While we're glad to hear you like the overall quality of the unit, we regret to know that you're having issues when watching football or listening to radio. If the unit defaults to TV input, please make sure that the unit is connected to the TV via HDMI ARC on both ends and the control for HDMI function turned on.

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Not sure if my neighbors are happy. Lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works perfectly with my ceiling speakers and new Sony SACS9 10-Inch Active Subwoofer. It has my whole house shaking from bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Freshasfrankie,

      Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred it have more volume. Sound quality is there , but I think it needs a little more punch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cecil,

      Please be assured we take this feedback very seriously and continuously strive to improve our products. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for your money. I mistakenly thought it was a 7 channel so I returned it but if you only need a 5 definitely worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bean, thank you so much for the 5 Star review. We are thrilled to hear our STR-DH590, 5.2 multi-channel AV Receiver live up to your standards. We are sorry if the available channels of this receiver did not meet your expectations and that it needs to be returned. If you are looking for a 7.2ch Home Theater AV Receiver, you might consider getting our STR-DH790. This receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you so much for your feedback and for considering Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great price! Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony Receiver a month ago. so far so good. I like it. Great price & quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Cynthialovepic! We're thrilled to hear you are overall pleased with the impressive performance of your Sony STRDH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great! Powers my sub just fine along with my speakers. Do not second guess it, just do it! You will NOT be disappointed!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tayncin, Thank you for the 5-star rating! We're very happy to hear you are enjoying the sound of it and it matches well along with your subwoofer and speakers. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven-channel system too! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the onkyo receiver open box, I brought it back and got this one. It's slightly less deep which helped actually fit in our cabinet. Works way better too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony A/V Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has four HDMI inputs plus ARC HDMI input, Also can make up your own names for inputs. Well worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garry,

      Thank you for the purchase! We're glad you like the smart features and price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Really good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is my first receiver in a long time, it works very well for the living room area. I enjoy the HDMI-ARC port to control the receiver through the TV's remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home theater I recommend this to friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mandi,

      That's great! We appreciate the recommendation and we're glad to hear that you like the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    competent receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice selection of inputs, powerful output and a simple to operate remote. Its the perfect unit for a gaming/home theater setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rvote,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good value. Many features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is priced right and has many features seen in higher priced receivers, such as auto-calibration. Easy setup and simple procedure for calibration.

    I would recommend this to a friend