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Customer Ratings & Reviews

$498.00
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Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,951 reviews
  • Rated 5 out of 5 stars

    Good value. Many features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is priced right and has many features seen in higher priced receivers, such as auto-calibration. Easy setup and simple procedure for calibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic, home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronic, tv, home theater African American was so helpful with the specs. Got me all the way setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaky,

      Thank you for the 5-star rating! We're glad to hear the AV receiver is helpful with your audio experience. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah, a new up-to-date 5.2 receiver. Now my Sony system is complete. Just can't figure out the subwoofer hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryS, Thank you for the 5-star rating! We're glad you're enjoying your new Sony surround sound system. For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.


      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    725w 5.2 AV Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using an old one that is at least 10 years old. This one connects to my phone perfectly, is easy to use, and the remote is very handy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woodie, That's great! We're very happy to hear it works pefectly with your phone and you appreciate the ease of use of your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Basic but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace an aging receiver with something to support HDMI output. This fit the bill for a basic system. Probably not the best choice for an audiophile looking for a premium system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my shop. The price point was also great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonB,

      Thank you for the purchase and we're glad to hear that you like the price point of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony and we hope you enjoy your AV receiver from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Total Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR, accomplished my goals in setting up my Home Entertainment Center and House speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmartTV,

      Thank you for the 5-star rating! We're glad the AV receiver works well with your speaker setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey good product and wirth the money. Very trustworthy name

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Congratulations on your new Sony STRDH590 Home receiver. We're happy that you are satisfied with your purchase. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate you and thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is Exactly what we’re looking for for my six speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipA,

      That's awesome! We're glad to hear that you like the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well with all of our devices conneected to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaA,

      Thank you for the 5-star rating! We're glad to hear that your devices works well with the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good sound with good options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid system using for music in a restaurant but thinking I'll be purchasing a second one to update the amp for my home theater system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giddion,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Home Entertainment Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent, and what a great price! Haven't owned a Sony in some time an would consider them a contender.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi danwibb,

      We appreciate the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! absolutely loving it! Very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiran,

      Perfect! We're thrilled that you are enjoying this amazing receiver. The STRDH590 receiver is designed to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony STR-DH590

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, there were no issues and it worked perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bogie,

      That's very nice to hear! We're glad to hear that the AV receiver works well with your setup. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Return and Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return a previous purchase stereo receiver due to broken part, the return was easy and efficient and was able to find the identical item available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimbo,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had any problems with it so far works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, limey! We're glad that you are enjoying your Sony AV Receiver. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one and it didnt last a month wasnt over pushing it but the sound quality is great easy refund thanks Best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Killa, We regret to hear about what happened. We would like to know more about the issue that you're having with the receiver so we can better assist you. If you still have the unit and need assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy could not be more pleased and tge people at best buy waco tx are extremly helpful and knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bandit3315,

      Fantastic! We are extremely pleased to hear that you are very happy with your STR-DH590, 5.2 multi-channel AV Receiver and with the amazing customer service of Best Buy.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Quality sound that's easy to set up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up easily and sounds so much better than the TV speaker!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, TomG! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. Thank you for your purchase. Enjoy! Craig Sony_US

  • Rated 3 out of 5 stars

    Good overall, but has a stupid connection for FM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mono-pole FM antenna (single wire) is provided, but there is no way (short of fabricating your own) to connect a better fm antenna. For their antenna connection, Sony choose to use the tiny plug that connects portable phones to their battery. So... no coaxial nor screw type connections, and if you live where signals are weaker, you may be sol. I bought an old classic tuner on Ebay which had screw type connections, that I could connect to the Sony receiver, so I don't use the built in tuner at all.

    No, I would not recommend this to a friend