Customer Ratings & Reviews
- Model:
- STRDH590
- SKU:
- 10562657
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.
This summary was generated by AI based on customer reviews.
Great amp
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old one quit and needed a new one. We have a built in theater and a sound bar just wont cut it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dh8246106, Thank you for upgrading to your new STRDH590. You won't be disappointed. The STRDH590 will surely deliver a movie theater-like experience in the comfort of your home. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam
Love Sony
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awsome just what i needed i just wish you didn't need to hook it up to TV to set up..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okterrific8,
We're glad the AV receiver works well with yoru set up. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony reciever is working great. Took a little bit to get everything hooked into it. Wasn't to bad considering
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happyhp,
Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Jason
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver, just limited quantities available. Would have rather had the next one up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
All Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New receiver and no issues. Nothing else to report other than all is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thankyou,
Great! We're glad that you are enjoying this amazing receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bluetooth
Not fitted for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product however disnt work with my existing home stereo , blue tooth works great and at a distance
I would recommend this to a friend Little noisy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but makes some noises every now and then and especially when turning them on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suren,
Thank you for the review. Make sure there is enough space for air ventilation. That would really help the AV receiver's overall performance. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. It was an update to my old one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dede,
Awesome upgrade! We're glad you had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Very Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our home theater system. We have been pleasantly surprised with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi snhammer, Thank you for upgrading to your new Sony STRDH590! We're very happy to hear you like the product. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback! -Sam
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way I control everything using this system. Easy to connect laptops, phones, PS4, Cable EVERYTHING!!
I would recommend this to a friendEW915+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting it up was a little confusing but after that i was smooth sailing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EW915,
Very nice! We're glad you were able to set up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Works Great with Cable and Blue Ray.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with cable and blue ray. finally have enough volume on the Blue Ray Player to hear the movies.
I would recommend this to a friendSony Receiver
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Receiver for standard use. I used it on multiple occasions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asoundimage, We're glad that you like your new STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin
Shortcoming in Best Buy Open Box sales
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rating is for Best Buy Open Box sales and related policy and not for the Sony unit, which I could never try because I was sent a faulty unit. A few weeks ago this particular unit was on sale for ~$250 (both at Amazon and Best Buy). The open box (excellent condition) was offered at ~$200 at Best Buy. I chose to buy Open Box Excellent, thinking about a small saving while still getting a good unit. I was wrong. I was sent a faulty unit that would auto shutoff in less than 5 sec. When I took it to a local Best Buy for an exchange, I was told that I could only get a refund because they do not exchange Open Box product. By then the price of the unit had increased to $350 (new) or $319 (Open Box excellent). I told them about missing the opportunity to get the unit at a discounted price, if not exchanged. They said we understand and apologize for this situation but there is nothing we can do about it and I was referred to the Customer Service online. I tried to explain this to the customer service, but besides an apology they did not have a solution to rectify their mistake. So, I am at loss of net $150 because someone at Best Buy did not inspect the open box unit. Also, because the Best Buy return/exchange policy for open box products does not account for their own error. Be ware!
No, I would not recommend this to a friendSony Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Remote sometimes doesn't work correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mort,
Thanks for sharing your review and experience with the receiver. It's unfortunate that the remote is not working properly. These steps may help resolve the issue:
-Point the remote control at the remote control sensor on the receiver.
-Remove any obstructions between the remote control and the receiver.
-Replace both of the batteries in the remote control with new ones if they are weak.
Additional troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00006827?model=STR-DH590&category=audio-components-receivers-amplifiers
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Theater receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, I really recommend it. Bestbuy has always been my favorite electronic store!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValBernardes,
Thank you for the recommendation! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David
Average receiver, clunky interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We own the STR-DN1060, which of course is a higher-capacity receiver, so perhaps my expectations were set high with that receiver, but I found this receiver to be just ok. The user interface is very clunky and feels like it's from the early 2000s. I've owned DVD players from that time period with better interfaces. Overall, I returned this because it just wasn't worth the cost when I can get better features (and a smoother interface) elsewhere.
No, I would not recommend this to a friendGreat amp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great amp! Lots of connectivity options as well. I bought the amp to power a surround sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen, we're glad you like our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl
Not bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far im liking it alot.got it to replace a onkyo receiver that went bad.like this one better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cafendlet,
Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!
Regards,
David
Very Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything I wanted and it does exactly what I wanted. Very Happy with this unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Worthit,
We are happy that you love it! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.
Thank you for choosing Sony!
David