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Customer Ratings & Reviews

$498.00
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The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,951 reviews
  • Rated 4 out of 5 stars

    Works as needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as needed nothing to rave about hopefully it last a very long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey,

      You made the right choice with the Sony STRDH590! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had other brands that haven’t been as well made or performed as well as this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent intro avr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law and she doesn't have any trouble with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We're very pleased to hear that! Good to know your mother-in-law is having an enjoyable experience with her new receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound !! Very good cost of your money…..,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dionysio, we're glad you like the sound quality of our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize it only has two normal speaker inserts until I opened it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan, Thank you for the 5-star rating! The STRDH590 supports up to 5.1 speaker setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good for my 4K system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 4K Sony TV but needed to upgrade my entertainment system to have the 4k pass through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver to connect it with my Harmon Kardon HK series. Truly recommended product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except when it goes into protect mode and you have to power it up again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoser,

      Very nice! Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great value for the features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for a Dolby Vision Home theater; without going 7.2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elvisfan1268, Awesome! Good to know that this is what you've been looking for in a AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it did work, which was for a week, it was great. After a week it kept shutting itself off in protect mode. I returned it and did not want to take another chance getting the same receiver. I usually buy everything Sony, but I ordered a Yamaha receiver to replace it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigOsequel, We regret to hear about what happened. This is usually not the case for our AV receivers nor the experience we want you to have. For AV receivers that experienced a protect mode issue, we recommend following the instructions on the link below:

      https://www.sony.com/electronics/support/articles/00025095

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issues of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.

      Sincerely,
      Sam Sony_US

  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No remote came with the unit. Had I know, I worked have purchased unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. 2nd one I Have purchased. Bought the Sony speakers too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITexec,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people. Knows products well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMAUDIOVIDEO,

      Thank you for the purchase! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    good reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, allows for HDR passthrough for all my devices. Recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HDMI dialog issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In consultation with Sony support, did everything right in setting up HDMI (2.0+) arc connections to cable/receiver/TV, and had a lot of trouble getting the dialog to come in right, except on very narrow setting options - often needing changing when streaming vs cable, etc then - the Sony would not keep those settings - and would need to update again Return product and went with my older Yamaha (better quality I think) and just using the digital audio return - without the HDMI processing messing with the dialog sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      We regret to learn you are experiencing unexpected dialog audio issues on your AV receiver. This is not the experience that we want you to have. It's also unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product.

      We hope you will consider Sony again in a future purchase. Thank you for the feedback.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Grest Complement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It complements my 5:1 SONY speakers that I bought fre months ago!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Great! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product - would recommend to a friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Almi,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the recommendation.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up the reviews for this item and felt that the specs fit what i needed. Perfect buy!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit would shut down constantly, sound very low and no sound out of rear speakers at times. This happened periodically and would just start working correct randomly. Gets very hot once sound level is above 70. Returned and got a Denon.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dano,

      We regret to hear that the unit was returned because it didn't perform as expected. This isn't normally the case with the STRDH590. Your feedback is greatly appreciated. Resetting the receiver might have resolved those issues. We hope you consider Sony in your future purchase.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, great additions to my theater room. Yup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Thank you for the 5-star rating! We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US