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Customer Ratings & Reviews

$498.00
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The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,951 reviews
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great receiver. Has all the HDMI inputs that you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy delivery, great product would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Thanks for 5-star rating and for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    VERY GOOD EQUIPMENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vERY WELLL PLEASED WITH TOTAL SERVICE AND EQUIPMENT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robert, Awesome! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought together with 49” Samsung TV...work great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and nice receiver. Easy set up. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is performing well with my home theater set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJRM, Wow! Good to know that the unit works well with your home theater set up! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.Thanks for sharing your feedback! -Sam Sony_US

  • Rated 3 out of 5 stars

    It's just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a fifty year old Pioneer. Had to add an eq to make it sound as good as the old one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justthisguy, Thank you for sharing your honest review. We're glad that you like most of the features of the unit. We're sorry to learn if you find the overall audio quality is not as great as you would liked and you had to an equalizer. Your feedback is extremely important to us and is very much appreciated. Thanks for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Great for 10 months. RIP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this receiver in December of 2023, worked great for almost 10 months until last week when it started going into PROTECT mode and shutting itself off. I unplugged the unit overnight, disconnected all speakers and restarted and after 15 minutes went back into PROTECT mode again. Unfortunately the other 1 star reviews mention this fatal flaw, and with Sony 90 day warranty no choice but to start shopping for another receiver. :-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Sony receivers in the past and this one does not disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very complicated to operate! Operates my Bose surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FLYNLO1956, We appreciate the feedback.We're sorry to hear that you find this unit difficult to operate. We suggest you to check out our Sony Support page and you should be able to find useful information, easy to follow instructions and troubleshooting steps for your AV Receiver. -Sam Sony_US

  • Rated 4 out of 5 stars

    Basic 4K Reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K pass-thru, Dolby Vision, HDR, 5.1 ch, low price. It’s all I need in home theater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent receiver but seems to overheat and sound cuts off. Have to wait 15 to 30 minutes for it to cool off enough to work again!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinR,

      Thank you for the review and we're sorry to hear what happened with your unit. Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side and bottom rises considerably. To avoid burning yourself, do not touch the cabinet.

      Place the receiver in a location with adequate ventilation to prevent heat buildup and prolong the life of the receiver. Do not place anything on top of the cabinet that might block the ventilation holes and cause malfunctions.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only difficulty was completing the google feature but it eventually revealed itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift for someone else hopefully then join it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraB, This is a great gift idea! Thank you for this amazing feedback. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality system. we are very happy with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abdul, Awesome! We're very pleased to hear you're satisfied with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great product, good price, works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to match my Sony tv. It has 5 channels,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starla, That's great! We're glad to hear it works well with your Sony TV! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Serves our audio needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enabled our entertainment system to include our speaker system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have Airplay, I think adding this app would be simple and well worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product happy with it happy with the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Thank you for this amazing feedback of your STR-DH590, 5.2 multi-channel AV Receiver! We're glad to hear it works great and you are satisfied with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good product and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player and the AV receiver are nice. The Geek Squad help was really great.

    I would recommend this to a friend