Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$498.00
Save $1.99
The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, ease of use, and convenient Bluetooth connectivity. They also appreciate its power, price, and simple setup. However, some customers noted a lack of bass adjustments and concerns about the unit overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,951 reviews
  • Rated 5 out of 5 stars

    Sony is it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly combined with my new speakers Music everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony seems like a nice receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All working great and now need a LED TV and waiting for $$ decrease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this product as expected. Excellent condition, and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should. Nothing more, Nothing less

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SurroundSoundGuy, Great! We're glad that the receiver works as it should. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great home theater receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for home theater at home and for high 4K picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday steal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver seems well built. Simple to work. Happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying to have this piece of equipment in my home. This one goes to 11

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goes into mute mode on turnon.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok except when I turn it and TV on at the same time receiver goes into mute mode or won't otherwise pass audio until turned off and on again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM,

      Thanks for reaching out to us. While we're glad that you like most of the features, we're sorry you've been running into difficulty. Your feedback is extremely important to us and is very much appreciated. If no sound is output from the receiver, perform the following operations:

      - - Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is connected to the receiver and the TV
      - Turn on the receiver, and then select the input to which the playback device is connected.
      - Press AMP MENU, then set “” - “CTRL.HDMI” to “CTRL ON,” and then set “” - “STBY.THRU” to “AUTO” or “ON” on the display panel.

      Please follow the steps from this help guide link for additional troubleshooting: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559233.html

      If the issue persists and you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to figure out. Takes time.. Still a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pops, Thank you for purchasing and choosing our Sony STRDH590 receiver. We appreciate the feedback. And for future reference, we can offer assistance on how to operate the features and functions of your Sony receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice receiver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this receiver. We hooked it up on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was perfect for 5 speakers. My husband really enjoyed it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND AND VERY CLEAR. GREAT PURCHASE!! IT'S BEEN A LONG TIME SINCE MY SUROUND SOUND WAS WORKING. NOW IT'S BETTER THAN EVER

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisJ,

      We appreciate the 5-star rating and we're glad to hear that you like the clear sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    I love it! My old one was worn out,so nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far.Hope it last as long as the old one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome features with this receiver like bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product and the service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for bluetooth capabilities.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this Sony receiver is a great buy for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit can be confusing as some menus are on the receiver and some display on TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doing a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 Denon receivers, I switched to this and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AV receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and efficient receiver with good video and audio reproduction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Bluetooth capability

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, but you can hardly see it. needs to be brighter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective after 1yr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two months out of warranty and the Protection fault keeps shutting the unit down (even with no speakers connected). BB will not repair or replace.

    No, I would not recommend this to a friend