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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3940 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,940 reviews
  • Rated 5 out of 5 stars

    Quality of sound.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Sony home theater system is phenomenal! Crystal clear sound, deep bass, and immersive surround sound. Easy setup, sleek design. Worth every penny! 5 stars isn't enough!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User, This receiver is a great choice for an upgrade. We're very to hear you are happy and satisfied with your purchase and you like everything about this STR-DH590 5.2Ch AV Receiver! Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Decent system; sound issues?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver would have gotten a full 5 stars, except that for whatever reason, it DOES NOT give off the same or better sound than my old non-4k receiver did. Specifically the center speaker. Worked just fine with the old receiver but ...ok well it does work, but the sound is soooo trebley! I know the center speaker is where all your spoken dialogue usually comes through for the most part, but there is a noticable difference now. It sounds like the audio is coming out of an older smart phone. I've messed around with both the settings and the connection, nothing seems "off." And it would cost $130 to have geek squad come out and look because they consider it an installation. But yeah aside from that it's a great receiver. It has an audio option, Front Surround, simulates surround sound using only the front left and right speakers (and sub). That's what i use due to the center speaker issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SonyAmp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was perfect for my mid-sized room. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and the sound is great. love having it for our family room tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and straightforward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver and great price. Passes through 4K with no issues and setup was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sub $200, I don’t expect much. The receiver works well. Auto setup gets your settings close to where they need to be. Easily powers my Klipsch towers, center, and bookshelf surrounds. The only annoying quirk I’ve found is that on every power up, the input is set to TV. I don’t have anything in that input. Minor inconvenience, but annoying nonetheless. But like I said, for the price I won’t complain too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and has several back connectors to connect devices. We have a projector, roku, and antenna converter connected to it. It also has radio reception. We have 4 speakers connected to it. Amazin surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lozeh, Amazing! We're very happy to hear you like the ease of setup, multiple input connections, FM tuner, and surround sound of your Sony STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony STR DH590 surround sound receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony surround system outperforms the Pioneer it replaced. It was as simple as hooking up all connections and using the included microphone to calibrate the output levels for each speaker. Super simple to use and it sounds so much better than the Pioneer receiver I just threw away. I know it's 2018 but it's great for the size room we have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Docmadr,

      Very nice! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony STRDH590

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected it to the television and it immediately connected to it. Channels are loud and clear. Great value for the money. Fully 725 watts,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CableCutter,

      Awesome! We're glad to hear that you like the clear sound quality and value of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony STRDH590 5.2 4K A/V receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. In addition to 4 HDMI inputs, the ARC HDMI is very convenient to get the audio output of TV. The only thing I would like to have in this low priced A/V receiver but it does not have is USB input.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NK1951, Thank you for taking the time to provide us with your feedback about your STRDH590. We're very happy to hear you like the ease of setup, HDMI ARC input, and overall features of your new Sony AV receiver. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of USB playback option and will be sure to forward this feedback to the appropriate department.
      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony & Best Buy are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony receiver, I love the sound when I'm watching movies on TV plus music comes in loud & clear, It was very easy to hook up, I have always purchased Sony & my go to store is always Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedCustomer,

      Very nice! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you love the clear sound quality and easy setup function of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good output. Easy to set up. Controls are easily learned. Sound system sounds good with more than enough power. If this product lasts a long time without problems I would increase the rating to a 5 star

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Winnie,
      Wow, that's perfect! We're glad that you easily setup your Sony STRDH590 and now enjoying the awesome sound quality. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you so much for trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    My receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to use, good sound and best price to make your day happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good value for money! Easy to adjust. Looks pretty good! But I’d prefer receiver 7.2…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Sounds great! Bluetooth feature easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    *bubbles voice “decent”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to e-arc hdmi makes it easy to control. Sound quality and intensity is awesome. The price is great only downside is if you crank the volume to max it will overheat after about 35-40 minutes of playtime and auto-off so it don’t melt its own face since it should have already melted yours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product only one flaw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price features. It replaced a 1995 Yamaha high end AVR to go with our new SONY 65” 4K Android TV. The only flaw is SONYs initially couldn’t use the headphones for my wife and surround for me simultaneously but I did a ‘workaround’ and fooled the receiver so BOTH work at same time And your GEEK SQUAD was great in tweaking it to the new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobbmd, Thank you for purchasing and upgrading to our Sony STRDH590. We're glad to hear it works great with your new Sony 4K Android TV and you've managed to get a workaround about your concern. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Upgraded audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to our 65" LG TV - totally upgraded the audio quality of our system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. Easy to setup if you follow the instructions. Not extremely user friendly if new to surround sound systems. I had to ask for assistance, from the Geek Squad, but I am slightly tech challenged. Their service was excellent and my surround sound system sounds just like being in the theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Propbendet,

      We are glad the AV receiver works fine with your setup. Please be assured we take this feedback very seriously and continuously strive to improve our products. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K tvs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good receiver and amp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver for the money. I like the Bluetooth option and the sound options it has. The menu that shows up on the tv so you can modify the settings is a little dated looking. But once you play with it and get your settings in check you’re good. I haven’t any problems so far with this receiver. The multi speaker channel option outputs great sound to all of my 5 speakers and sub.

    I would recommend this to a friend