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Customer reviews

Rating 4.5 out of 5 stars with 3922 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 3,922 reviews
  • Rated 5 out of 5 stars

    Don't regret buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great, easy to use, and good quality sound. Works perfectly with my TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User594410, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad that your investment is worth it and you are pleased with the performance of your new STR-DH590 5.2ch Home Theater AV Receiver. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great deal and works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of equipment. Great sound and connects great with everything else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      Amazing! We're glad that you are enjoying the sound quality of the receiver and how it works well with your home entertainment setup. The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good Stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Good playout withe local radio channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianC, Awesome! We're glad you're enjoying the great sound quality this unit delivers and especially when playing your favorite local radio channels. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver on sale, excellent buy, probably getting another one for the family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey67,

      You made the right choice with the Sony STRDH590! The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was pretty easy. Works well with my Klipsch speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudleyJI, awesome! We're glad you like our product! Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you so much for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound very loud and easy to work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dcpomona, Thank you for the excellent review! We're glad you like the great quality, powerful sound, and ease of use of your Sony STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Reliable Sony performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his to replace an older Sony 5.1 home theater receiver (STR-DG720). It was an easy transition using my existing speaker setup. With the higher output of this receiver, the surround effect was "immersive", not to mention the .2 channel. Yes, I added a second subwoofer and it rocks, literally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmeds,

      You made the right choice upgrading to the Sony STRDH590! We're thrilled that you are enjoying the sound quality of the receiver. The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great amp for a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amp for a great price. I needed to upgrade since my old amp didn't pass 4K TV signals. Problem solved!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimK,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Would recommend to a friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great with our surround sound setup. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarinG,

      Very nice! We're glad to hear that the AV receiver works well with your audio setup. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    my receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this item it was in my price range and a good value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike44,

      Thank you for the 5-star rating and we're glad you're satisfied with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Hmmm.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atmos is not available on the strdh590 best buy lied to me when i was in shopping for a atmos reciever the day prior to me purchasing this reciever why are your employees for 1 insistant on customers buying recievers out of their price range and explaining 5.1 5.2 7.1 and 7.2 to me when i stated i knew the difference i even knew this was not atmos enabled theirs no heigth settings for atmos speakers i was in a specific price range and he kept trying to get me to get the marantz that was way out of my price range then he kept pushing for me to get the best buy credit card, im just saying having employees doing that will chase customers out and not allowing any review or statements that pertain to my comment not allowed on any best buy review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Martyshifi,

      We apologize for the inconvenience. You can directly report your concern to the retail store. Unfortunately, the STRDH590 is not designed for Dolby Atmos speakers. It has only 5 discrete channels and not capable of Atmos height effects. We recommend checking out other Sony AV receivers that support Dolby Atmos speakers like the STRDH790 and STRDN1080. The STRDH590 is still a great receiver.

      Sony commitment to customer satisfaction is our top priority. If you require further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. Thank you for sharing your feedback.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Great product no remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product delivers excellent sound. Bought on open box but no remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LJgods,

      Thank you for the 5-star rating and we're glad to hear that you like sound quality of the AV receiver. If you purchase this AV receiver as an open box unit, supplied accessories such as remote control is not included. If you purchase it as brand new, please email us at socialsupport@am.sony.com with the following details so we can replace the remote control.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver for the price with surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi roccotorr,

      Thank you for the purchase and we're glad to hear that you like the price point and surround sound of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose what i need it to do. Just gets very hot , had to add a external fan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work, sounds bad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at Best Buy before I had an account there to gain ARC function last receiver did not have. Nobody could tell me how/ if the old receiver would work with a new smart TV. The sound quality on this is terrible, it gets loud, but always seems flat or thin. Tried it as a 2.1 system at first, and the subwoofer just won't work. Added center speaker, which improved sound quality some, but sub still won't work. Sub itself works fine plugged into old receiver. Have a degree in electronics, and have tried every troubleshooting/ set-up procedure I can find....still no sub. Going to use sub with separate stereo set-up to not waste investment in it. If I can get time to figure out how to not use the ARC function, I will reinstall my previous receiver. Would not recommend this for any reason.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RRB61,

      Thank you for the feedback and we understand your concern. When matching speakers and Audio/Video (A/V) receivers, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. Any speakers that feature bare wire connection will work to this receiver, as long as their impedances are from 6 to 16 ohms.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and functionality. Works great for any home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Super, we're glad you are enjoying our product. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver. It has truly been one of My best purchases!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CWash,

      We appreciate the 5-star rating and we're glad you love your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony and enjoy your AV receiver!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding best buy love Sony. Easy to set and to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlmonP, Awesome! We're glad that you like the ease of setup and use. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Good basic receiver -- fatal design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call me old school, but I wish receivers would do a few things really well, instead of trying to stretch their technology. Spent 20 minutes trying to figure out why no sound coming out of sub-woofer, then figured out the speaker configuration needs to be programmed, and can only do that with the remote. My biggest complaint is that it has NO LINE OUT. In addition to fixed ceiling speakers, I wanted to send signal to remote SONOS speaker through SONOS Connect unit. Maybe there's a better way to do it, I ended up buying an input selector box for external sources, and splitting the output from the selector box to both the receiver and Connect. Since I now can't listen to anything generated from the receiver -- e.g., FM -- on the SONOS, I'm switching it out for a receiver that has line out. How much would that have cost to add? Manufacturers must figure that no one has tape recorders anymore so we don't need line out, but they should think about other things that do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought with our new TV to replace our old one and we love this one so much better the sound quality and all is great.

    I would recommend this to a friend