Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$448.00
Save $1.99
Comp. Value: $449.99

Customer reviews

Rating 4.5 out of 5 stars with 3922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 3,922 reviews
  • Rated 4 out of 5 stars

    Very good, but a few frustrations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds awesome. It's a little less user friendly than it could be, but wow does it sound good. The most annoying this is that it has timed shut-offs in it and they are set by default from factory. The instructions tell you they are there, but not how to shut the darn things off that should NOT have come from the factory that way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi R2D2, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 750W Home Theater Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater Receiver is working fantastically well with my new 83" LG TV and DVD player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouisR,

      Thank you for the review and we're glad to hear that the AV receiver works well with your setup. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    So great we bought two!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two, one for home and one for office. AWESOME!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anon, Thank you for purchasing multiple STR-DH590 AV Receiver! We're so glad your purchase went well and you like the incredible audio quality and overall features of your STR-DH590 AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    MR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price fits well in my living room easy features to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User632848, That's awesome! We're delighted to hear you like the outstanding sound quality of this receiver and how it fits perfectly in your living room. Glad to know you are enjoying the amazing features of the unit. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good open box item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great cust service. However i was disappiunted that the remote was not included with the system. Had to buy that separate from sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytheater,

      Thank you for the review. If this was purchase as a open box unit, it doesn't include a remote control. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    No HDR10+ support for Samsung TV’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked alright with my previous Dolby Vision capable LG tv but this receiver does not support HDR10+ which is the alternative HDR format backed by Samsung. I hoped the manufacturer website would have a firmware update to add it but none are listed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plumber2190, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.  The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Should you need further assistance, please email us at socialsupport@am.sony.com. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Bluetooth capability is a real neat feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user988869,

      We appreciate the 5-star rating and we're glad to hear that you like the Bluetooth feature of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    It’s good but…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heats too quickly. It’s a good product overall.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user179121,

      Thank you for the review and we're glad to hear that you like the overall quality of the AV receiver. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Although the receiver heats up during operation, this is not a malfunction. If you continuously use this receiver at a large volume, the cabinet temperature of the top, side and bottom rises considerably. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install with our current system and works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user897831, we're glad you like our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    New amp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, as I would expect from Sony! A bit difficult to set up, but it now works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinesguys,

      Thank you for the review. With STRDH590 5.2 multi-channel AV receiver, the combination of superior video quality and great sound will improve your home theater experience. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GF gave me some new Bose 201's for my birhtday. I have always had some good speakers around the house. My current receiver has tons of power but you can't blue tooth to it. Its also a Sony and its at lest 20 years old. Anyway bought this receiver today, got the speakers all hooked up ran the speaker test and they all sounded excellent during the test. The problem being it wouldn't let me play any music because it kept muting for some reason. I could hear about a half a second of a song before it got muted. I reset this receiver at least 10 times It did not matter if I turned up the volume with the remote or with the big knob on the receiver.It would play for a half a second and then show it was muted. Couldn't find a way to turn the mute off. The mute button was certainly didn't help. So I boxed it up and took it back for a refund. This is a basic receiver its not rocket science. Unreal ,from what I did hear don't think it had more power than my old receiver anyway, I will look for something better with more power. What a waste of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value and one of the best purchases I ever made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TarheelSmart2005,

      We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Interested

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent got it yet hope too next week read many reviews about it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiamondDave,

      You made the right choice! You'll definitely enjoy this amazing receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice Reciever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On last Reciever I could only get DD thru Hdmi with ARC with 4k TV and this one gets DD+. Sound is clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine, until it didn't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver worked fine... easy setup and use. 6 months after purchased, the audio died. I ran all of the troubleshooting tips, to no avail. Then, the receiver just started turning off on its own. It's now dead to me and will be replaced.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RStanley, We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name, model number and this feedback post in the email. Hope to hear from you. Regards, David Sony_US

  • Rated 1 out of 5 stars

    Do not buy “Open Box” delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was damaged on delivery. Product chassis was bent. I could have overlooked all of it but they decided not to include the remote. Never plugged it in. Brought to the store for a CC refund. I ordered an “excellent” open box unit, they sent me a “good” open box AVR. BB blew this one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds Great But... Annoying Home Screen pops up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you turn on the TV, HOME SCREEN pops up. You need to wait an unusually long time for it to go away or hit Home button on TV. After an exhausting internet search, it is by design. If you hook up ARC to TV - it will not appear. After figuring out how to turn on feature that allows sound to come from SMART TV this DUMB Feature occurs. Solution, have data only go TV not Back to unit. So if you use Amazon, Netflix, Hulu, YouTube... Turn off Stereo and use TV Volume only. This set up was for my Senior Parents. They expect it to work when you turn it on with ONE remote. It got old in 3 days. Returned and shopping for a new solution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal receiver for a movie theater basement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of choices and connections to use to entertain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. When it states 725W have to remember that is split across 5.2 spkr.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user816518,

      Thank you for the 5-star rating! We're glad to hear that you like the value of the AV receiver for its price. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our system and was easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user440407, That's great! We're glad to hear that! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Jay Sony_US