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Customer reviews

Rating 4.5 out of 5 stars with 3948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's sound quality. They describe the sound quality as incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,948 reviews
  • Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Hook up was easy and sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobbya3,

      We are happy that you love it! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality receiver. High resolution and easy to connect with our ceiling speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsPacMan,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Get it!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this product! I originally bought this Because I won speakers in a contest and I wanted to set them up with a new home theater TV And make full use of the product! I couldn’t be happier with my purchase… It was so easy to hook up and the whole sound system sounds amazing till this day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lillz, Wow! We're thrilled to hear you're happy with your purchase. Good to know you appreciate the sound quality and you find it very easy to set up and connect your whole sound system to the STRDH5590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Home Theater receiver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy set up. Fills my large Marantz speakers with sound. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been trying to upgrade my older receiver for ages and got lucky that this became available as an open box buy. Easy to set up and integrated perfectly with pre existing speakers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMRubio, Amazing! You definitely made the right choice! We are delighted to hear your purchase went well and are enjoying the excellent audio quality and overall performance of the unit. Good to know it works great with your speakers and you find it easy to setup too. Thanks for upgrading to your new STR-DH590 and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Decent, but Could Do Without the Popping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent, basic HT receiver that does it's job. My biggest issue is it constantly "pops" when switching channels or inputs. Sound is fine for basic movie watching. 4k pass through doesn't seem to negatively affect the image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jugdish,

      Thank you for telling us about your experience with your STR-DH590. While we're glad that you like most of the features, we're sorry to hear this issue. Make sure to check the connections and physical wirings of your AV receiver. For additional troubleshooting, please follow the steps on this link to isolate and resolve the issue.

      https://www.sony.com/electronics/support/articles/00025299

      If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good value, quality, sound with easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a quality receiver to go with my Yamaha speakers. Great sound, easy to set up and calibrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use machine and produces great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Worked,

      Thank you for the positive feedback! We're glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Hd receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound system, easy to use and hook up multiple devices to a better sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Sintek, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin Sony_US

  • Rated 4 out of 5 stars

    My record player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works good but it’s hard to figure out how to get the TV connected to the receiver so the sound could come through the receiver so that’s why I read it just good because it’s too difficult to understand how to get it working the way we really would like to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first reciever I ever bought and I can honestly say I'm satisfied the setup up was simple and it worked as advertised. The more I played with it the more movies I watched and the more I did my research I realized I should of spent a little bit more for a more top tier reciever. This one does the job but has limitations as far as sound and features on my next purchase I'm definitely going bigger like 7.1 with atmos and all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change the receiver from sony to Yamaha. Brad, the installer from Best Buy, said that the wire configuration was not meant for the Sony model. He was right and I ordered the Yamaha and it was perfect. Brad did a great job explaining the different setup and after using it I realize that the cord cutting and getting rid of all the other devices and adding Roku was the right thing to do. Thanks,Brad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cant get my Bose AM 5 speakers to sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but a nice unit for the $$. My speakers are 30years old but sounded much better with the old sony reciever. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really this receiver - it is easy to set-up and has lots of input/output options. Remote has just the right amount of buttons (no overkill on buttons I have no idea what they do). I give it only 4 stars because the only way to adjust the bass/treble output manually is by hooking the receiver up to the the tv via hdmi cable which is just annoying and cumbersome to change and really unnecessarily takes up an HDMI input on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built,Very good sound,easy to set up, would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smokey, Thank you for the perfect rating! We're glad you like the build quality, good sound, ease of set up. and overall features of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is awesome the controls the watts just love and the price great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi larry, Thank you for upgrading to your new Sony STRDH590. We're glad you like the sound quality, ease of use and power of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great value, easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured that this was just going to be another run of the mill receiver to replace a unit that finally died after years of use, but I was pleasantly surprised by the features that it had. It automatically connected to my TV (which is a slightly older model Aquos) and makes switching from one input to another easy without having to change both the TV and the receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, That's awesome! Thank you for upgrading to your new STRDH590 receiver. We're very happy to hear it works perfectly with your TV and you find it very easy to switch inputs. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Sony Receiver review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how I would rate the new Sony receiver. I have always had Onkyo before and they were easy to set up, have great surround sound and change between TV and gaming easily. Attaching wiring to the Sony is easy, set up is definitely more complicated and I doubt if I have it done correctly. Each time I turn on TV there is a default back to asking what I want to do and where I want to go and it asks me this twice. The surround sound also must have the same thing because I have to press buttons to get it working each time I want it Needless to say I am not that pleased with the unit but it does work and quite possibly would work much better if it were set up differently. I may need to get the Geek Squad to come and see if they can get it working better. Right now I would suggest another product based upon my difficulty but this was all Best Buy had when I needed something that wasn't in the $800+ catagory.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damom,

      We're sorry to learn you've been having difficulty setting up your new STR-DH590 receiver. We would like to know more about the situation you faced with the receiver. If the receiver home menu pops up when switching to view content from other connected devices and the receiver is connected to the TV using an HDMI cable to the HDMI eARC/ARC port, make sure that all HDMI devices connected have HDMI Control enabled. If all devices have HDMI Control enabled:

      • If power is turned on from a device (such as a Blu-ray Disc player), then the soundbar or receiver and the TV turn on, and the TV switches to the proper input to view the menu or content.
      • By design and normal operation, soundbars and receivers identify the connected HDMI device, and the content (including the menu display) passes through to the TV.
      Note: If all HDMI devices are connected to the TV and only the HDMI ARC/eARC port connects to the soundbar or receiver, then the TV will both control and display all device menus and content.

      If you need further assistance regarding your concern, we are more than happy to help you out. You can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for your purchase and for sharing your feedback!
      -Jess Sony_US

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and what’s expected from Sony. It was fairly easy to set up and get listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets Our Family Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as an inexpensive upgrade to an older Onkyo receiver with no HDMI ports. Does the job nicely. My wife loves that the receiver will turn on automatically when playing music from her phone via Bluetooth. Bonus... have been able to better sync audio between receiver and tv. Not a big fan of the remote... volume button doesn't always react. However as I use other universal remotes, its not an issue for me.

    I would recommend this to a friend