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Customer reviews

Rating 4.5 out of 5 stars with 3948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's sound quality. They describe the sound quality as incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,948 reviews
  • Rated 5 out of 5 stars

    It lasts.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically the exact same model as I had before. That last one lasted me for nearly 15 years without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price/ great sound / ease of connection/ great interface with TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coldwater, That's awesome! We're very pleased to hear you're enjoying the overall features of your new STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    No problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the wife , she can jam doing homework now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say I have bought a lot of stuff from Best Buy and generally have no problem. However, I bought this as an open box item after a family member had bought the same receiver and I really liked the sound. A few weeks after I hooked it up my wife watching TV and everything went Black. When I came home I shut everything down and turned it back on and everything was working again. A few weeks later I was watching and the same thing happened. After messing with it, switching to new HDMI cords, and changing the output ports I discovered that something is wrong with the SAT/CATV port. You literally have to jiggle it. When I looked up my purchase date I also discovered that Best Buy has a 15 day return policy instead of something more reasonable. Now I have begun a manufactures warranty odyssey. After talking to a person that worked for BB in the past they said NEVER buy open box because no effort is put into figuring out if something is wrong and fixing it when it is returned. Items are just packaged and resold at a cheaper price. The lessons learned are don't buy OPEN BOX and think long and hard about the warranty period you want before you buy something from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Issue with auto calibration. Easy setup .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Bogeygolfer,

      Thanks for the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our sound system! Very clear and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Integra receiver that was like $700 from the early 2000’s blow a center channel a couple years ago. So decided after a couple years of looking at my speakers and not having anything to use them with I picked this up on sale during the holidays. I was shocked at how good it was and how it was way better than my older high end one. Only needed 5.2 so it was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    great reciever for a simple system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cost, excellent sound with my speakers, easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference an upgrade can do from a 20+ year old receiver to this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product....good sound and easy display..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi steve,

      Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was very easy to install. Sounds great and was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all around receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking receiver. Very easy to set up and install. Great sound out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Sony products because of the excellent customer support. This AV tuner works great. I have Bose Acoustimas stereo speakers that sort of work on this device but not as well as they did on my old pre-HDMI tuner. I needed HDMI ports, as most of us do, so will have to upgrade the speakers someday, sigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic AV receiver with versatile options.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my basic 5.1 set-up at my home. The ARC and easy to use software works good enough for my needs. The auto-calibration is quick and easy to use. Using all Sony speakers with this set up that fits my budget and needs. A good start AV receiver that does not hurt your wallet if you find it on a good sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raptor, Thank you for the 5-star rating! We're glad to hear that this is what you're looking in a receiver. Good to know that you find it very easy to use and calibrate as well. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace 20 year old Sony Audio Video receiver. Works great with the speakers and LG TV that I was using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amp works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amp blue tooth great sound quality great over all a solid amp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimbo,

      We are happy that you're satisfied with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and easy to install. It sounds great. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and power. Sony quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abby,

      We are happy that you love it! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and sound quality that fills the room completely with high level of music. It is really amazing to listen to the music from the deep bass and full watt output from both speakers powered by this receiver/ amplifier. The connectivity is very simple compared to other expensive devices I used in the past.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jignesh,

      Thanks for the positive feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US