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Customer reviews

Rating 4.5 out of 5 stars with 3948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's sound quality. They describe the sound quality as incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,948 reviews
  • Rated 5 out of 5 stars

    Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace 20 year old Sony Audio Video receiver. Works great with the speakers and LG TV that I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local Findlay, HO Best Buy to purchase a new 65” Samsung TV. While speaking with my great CSR I mentioned that I also wanted to buy a completely new stereo system. She stared with this great Receiver and helped me build an awesome system around it. AAA+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenRiggi,

      Very nice! We're glad you had a awesome experience with our customer service. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good receiver, Fragile FM antenna connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver EXCEPT...we had a problem during installation of the FM Antenna. The side permanently attached to the stereo broke during initial setup. We didn't buy geek squad protection so we had to call Sony for warranty service, and they wouldn't cover it. We would have had to pay shipping to and from their location, it would have cost $150 just for them look at it, AND we'd have to pay for any repair parts so it wasn't worth the hassle. The receiver is great with other inputs, though, so we're giving it 4 stars. Just be very careful plugging in the FM antenna! And don't expect much help from Sony's warranty department.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieG,

      We apologize for the inconvenience you've experienced with your Sony STRDH590 AV Receiver. This is not the buying experience that we want our customer to have. We'd also like to review your file to know more details as to what have been discussed when you called. Please note your unit comes with a 2-year limited manufacturer's warranty.

      If you require further assistance, may we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.

      Name:
      Case ID (if any):
      Best Buy Username:
      Issue:
      Telephone Number:
      Sony Model Number:

      Despite your concerns, we're happy that you like most of the features of your Sony AV Receiver. Thank you for sharing your feedback and for shopping Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I am pleased with my Sony receiver! The Tech support was superb when I was setting it up. When we got disconnected they called me back immediately. The overall experience was great! The sound coming from the receiver sounds like I am at the movie theater, yet I am home! Great, great, great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver! Easy set up and great sound!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful equipment! Easy to use and high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyreceiver,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great sound. Great Receiver for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Upgrade for 4K Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an aging Sony receiver. I couldn’t be happier. Without replacing the speakers, my sound has completely changed. The calibration microphone is easy and incredibly effective. Simply hold it where you plan to listen and the receiver will optimize your settings. It even wakes the tv when the input device (cable box, Apple TV) is turned on. Great find!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding easy to use lot of bang for your buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scottynascar, Nice! We're glad to hear you appreciate the great sound quality, ease of use, and good to know that you feel this receiver is the best receiver in its price range. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old Marantz amplifier reciever. Works well with existing speaker layout. Haven't used it as a pass through for complete home theater set-up, only surround sound, CD, and radio tuner. Bluetooth function is a convenient addition. Once paired, I can activate and stream from my phone without having to find remote and select input option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited a few weeks before reviewing our Home Theater Receiver, because we wanted to make sure we liked it and the sound quality was there. It is working great and the sound quality is great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi united101, we're glad you like the sound quality of our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In upgrading our home theater the receiver that we had was not very compatible with our TV and DVR, issues with syncing the systems. Decided to try and stay with the same brand for compatibility. Only short fall is this receiver does no have the capability to add a couple additional speakers. I like to pipe music into my basement when I am working at in my basement shop. Everything else is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Surround Sound Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent replacement for my outdated Sony SE501. Everything plugged into the unit and I was up running and enjoying my surround sound again. An additional plus was the unit was open box so I saved some $$. Thanks BB.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gilwood, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony has done it again...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this AVR. we areny big techies, so this unit is hreat for us. We really like the Bluetooth capability of this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best 5.2 relievers out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice receiver. I love the Bluetooth function since most of my music the music streaming services are on my phone. Used this receiver for my Bose Acoustimass 10 system and it does very well in my home theater. It even has the ability to be turned on by the Bluetooth function, something I never knew existed. Kinda lime a power over ethernet service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theaterman, Thank you for this amazing review! We're thrilled to hear you love the Bluetooth function, and it works great with your sound system. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth and sound is the best Sony has the best receivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what this is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for since my husband died I don't know the first thing about it. It's very easy to use, I used geek squad to hook it up and he was awsome as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheriC, Thank you for giving the product a perfect rating! It's really wonderful to hear you like the great quality, ease of use and it meets your needs! Glad to know everything was taken care of! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for purchasing our STR-DH590 5.2 multi-channel AV Receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    excellent amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install/hook up. good power and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RajR, That's great! We're very pleased you find the unit very easy to install and operate. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good basic reciever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and easy set up. All my connected devices now have surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new house already had surround sound built in, but we were unable to take advantage of it, because we did not have a receiver with a HDMI cable. The new Sony receiver has been a game changer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardW,

      Very nice! We're glad to hear you like the sound quality of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US