4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$498.00
Save $1.99
The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's sound quality. They describe the sound quality as incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,948 reviews
  • Rated 4 out of 5 stars

    Good receiver but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice receiver for most people. It has treble. It has bass, although can be muddy. The problem i had with this receiver is it lacks midrange. The unit plays loud, but you always feel like there is something missing. Returned and bought on Onkyo instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RushFan,

      We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver that would do HDR for the PS5 and 4K tv, but really only needed a 5.2 system for a smaller area. This was very easy to set up and it it works well. It only has a couple of ports, but that's all I need for my setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedHotMom, Great! We're glad that you like the ease of setup and the receiver works well. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, My dad love it, It was a Christmas present for my daddy & he ended up blasting some corridos for New Year's Eve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tuner on a budget!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have built-in speakers in my rental that I wanted to start using. I wasn't looking for huge sound, just something inexpensive but reliable to power them. Well, I definitely got that and more! This tuner is simple, easy to set up and use, and packs a good punch! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing receiver does more than i would have thought. My old receiver did not have the ability to do Bluetooth,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great! It's nice to know that you are pleased with your new receiver and it did exceed your expectation. Thanks for the recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Outdoor Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to power my pool/patio outdoor speakers. Bluetooth is easy to connect. Receiver is located upstairs and Bluetooth reception is great even being in the pool controlling music selections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoonerAv8r,

      Very nice! We're glad you like the Bluetooth of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver and a great price...I picked this up on sale for $100 off! This drives my 5 satellites and sends signal to my two powered subs! Very smooth sound out of the box. Love the automatic calibration with the included microphone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nitsud916,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    East to Set Up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 20 year old surround sound. This receiver was very easy to set up and easy to work for my mother in law. She loves it and is able to listen to the football games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammy,

      Thank you for the 5-star rating and we're glad your mother in law loves it and you had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Good for the price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned the receiver. Wanted to replace one of my higher end 10 year old receivers that failed. Was curious what an inexpensive amp could offer. The hook up and settings were very straightforward and easy. The settings menu could be better. Maybe in future firmware updates. The sound is suited for small set-ups. Gaming or mini home theater, stereo listening etc. My main concern was no body to the sound profile on larger speakers. The amp is very bright sounding. Made many adjustments(many) and could not even come close to other receivers I have owned.Just some personal thoughts on the overall sound. For the money it has many great features. For the right set-up and bargain price it gets the job done. For high end features, sound and home theater impact not so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cyan, We regret to hear that the unit had to be returned. We appreciate your feedback on the overall features of the STRDH590. Some few things to highlight on this unit is it supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). These video formats produce remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. -Sam Sony_US

  • Rated 5 out of 5 stars

    Multi Channel AV Receiver - STR-DH590

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well after figuring out that I needed a HDMI cable for my receiver to my 4k TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating and review, PianoFred. It is wonderful to hear you're having an enjoyable watching and listening experience with your STR-DH590 5.2ch Home Theater AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. All HDMI jacks on the receiver support ITU-R BT.2020 wide color spaces, Deep Color (Deep Colour), and HDR (High Dynamic Range) contents pass-through. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this AV receiver for about 6 months now. We didn't need anything too fancy, just something to connect our speakers to and our cable/apple tv/xbox so we could just run 1 cord to TV instead of 3. It was fairly easy to set but after about 2 months it randomly shuts off, which is ridiculously annoying. Sometimes it will go a few days, sometimes it will shut off every 20 minutes. It's in an TV stand (not fully enclosed), so it shouldn't be over heating. Tried resetting it multiple times to no avail and customer support calls were useless. Overall pretty disappointed and will likely choose a different brand when we get another one for the basement.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustAGuy,
      Thank you for sharing your experience with us. While we are glad to hear your easiness in setting up the STRDH590 receiver, we're sorry to hear the issues that you are having with the unit were it shuts off randomly. This is definitely not the experience we want you to have with us. May we know the case number so we can review your file in the system and do the best possible for you? For the meantime, please follow the steps on these links below to isolate the issue if the receiver is turns off by itself:
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00032091
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553098.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      Kris Sony_US

  • Rated 4 out of 5 stars

    Front display lacking info.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value after the $100 drop in price. Difficult to find tone adjustments, had to buy a hdmi cable to hook to the tv to find the options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulR, We're sorry you've been running into difficulty. Your feedback is extremely important to us and is very much appreciated. The settings menu does not provide independent EQ settings for each speaker. You can adjust the bass/treble level of the front speakers. For more information, you may visit this link:

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

      Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Works fine for what it is

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job of amplifying an audio signal is pretty basic electronics-wise, so receivers differentiate themselves on features. The features I wanted: Low price, 5.2 channels, takes 4k hdmi signal, FM radio, bluetooth This receiver met those requirements. I didn't realize that the power button on the receiver would turn on and off the TV via HDMI, which is nice. Sufficient power output to drive my speakers. A nice selection of HDMI inputs, as well. Don't like: The included FM antenna is not great (it is just a single pole wire), and the interface sony has used is non-standard. If I wanted to use a better antenna, I would have to hack something together. It comes with a microphone for some kind of nonsense adjustment I'll never use. I'm sure there are other nonsense equalizer modes that I'll never use also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlanXorax,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Screaming into the 21st century!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a sad day to replace my 20 year old stereo but had to upgrade. This system does everything I need plus more. So glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver with plenty of features to get up to date with 4K HDR pass through. Powers speakers and subwoofer with no issues. Handoff well my Samsung 4K tv. Overall it is a great starter for anyone to wants to get into home theater or get up to date with 4K. Great price and bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crank it up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Nice layout Simple remote control work great with Sony tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy it again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my receiver and found this one on the Best Buy website. I bought it for its reasonable price, not expecting the quality of a high end unit. I was surprised that it puts out very good sound for the low price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anton,

      Thank you for the 5-star rating! You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Its ok...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Functions as you would expect and talks to my Sony TV. I only wish it had an equalizer function. The preset for the speakers need to be tweaked for the voice mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STRDH590, We're glad that you like the ease of setup and functions well with your TV. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what I was looking for. Be aware that this unit does not have an AB switch, but does have a 2 and multi channel capability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipB,

      That's very nice to hear! We're glad to hear that you like the value of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good entry level receiver

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic wireless no frills receiver. Does the job and then some. Combined with an older set of Klipsch speakers and still works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DHCA,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US