Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$498.00
Save $1.99
The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,931 reviews
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Bad Receiver

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Sony fan. I own 2 large TVs (75" and 65") and Blu Ray players as well as other electronics. Unfortunately, this receiver died after 14 months. It began to overheat 3 months ago. I purchased a receiver fan thinking it would solve the problem and today I heard a loud pop and it died. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrankySonyFan,

      We are sorry to hear what happen with your AV receiver. To further assist you, we recommend visiting our Eservice website at to locate a repair center near you.

      https://us.esupport.sony.com/support/s/service?language=en_US

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    It's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice upgrade¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I already picked up my sony receivet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already picked up my sony receiver. Is the one waiting for me paid for already

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmokinJoe,

      Thanks for sharing your experience so far with your new AV Receiver. We do apologize for the inconvenience this may have caused you. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out.

      For us to better assist you regarding your concern, please send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its size and has alot of impact for surround sound and can also power a small house audio system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey StreamLineTech,

      Awesome! We are so happy to hear you are enjoying the amazing sound quality and superb performance of your new STR-DH590 5.2ch Home Theater AV Receiver.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    Trash!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only last one year, turn itself off 10 minutes after you turn it on should’ve read the review before purchasing trash, trash, trash

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Reciever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver works great, I have not had any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to use product, just wish I were more technical!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this baby on Black Friday for the low !!!! Nice product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. Being used with 2 bose bookshelf speakers and a kilipsh 12" sub which replaced a Razer Leviathan soundbar and subwoofer. Sound quality is much better than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It works great with my new 85 inch Sony TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned one before, just trying to get use to it :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Internet Connection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have an internet connection so I returned it to buy a better unit

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharkBait,

      Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 4 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine needed to replace old system so it works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware. Short life span

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing worked for a year until it started shutting it self off minutes after turning it on. Making it usless. Just go look up protect error problems with this model online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price, but not for FM!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features for an inexpensive receiver. I like to listen to local FM radio. Unfortunately, the this receiver’s tuner reception is horrible. Must be where they elected to take cost out of it. And there is no AM. I expected better from Sony!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. I am enjoying the entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good when working.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like not real good instructions for hooking up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked excellent with my present speaker layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all functions except FM reception for loudness .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it does not upconvert to 4k.

    I would recommend this to a friend