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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3928 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound more vibrant picture didn't realize I needed a new one until I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bambam68,

      We appreciate the 5-star rating and we're glad to hear that you like the sound and picture quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth Sailing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired the unit with Sony tower and center channel speakers connected to a 65" Samsung Crystal HD set. Easy set up and configuration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfect,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Sony 725 W 5.2 Ch. receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small unit that has 725 w. of power! Its sleek design is the perfect size for my small media center.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarryT,

      Thank you for the purchase and we're glad to hear that you like the design of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good with Bose speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked p to Bose Acoustimas and the sound is very good. The part I don't like is that you need to connect it to a TV to configure some of the settings like treble and bass, and saving radio stations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have brought Sony receiver's for over thirty years. they are the best, including this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi best21,

      Thank you for the 5-star rating and we're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate the loyalty and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great receiver except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver sounds great and does a terrific job of decoding 5.1 audio. Center channel is robust and surround speakers fill in nicely. My only complaint is the unit itself has a very noticeable hum that I'm guessing is the power transformer. Sony says it isn't normal and wants to repair. I'm not inclined to try a repair and am deciding whether to live with it or return it and try another one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      We do apologize for the inconvenience. Let us know if you change your mind. You can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up service was great, installation was easy the product worked flawlessly exceeded my expectations for the quality of sound !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best123, Awesome! We're glad you like the ease of installation and it exceeded your expectations. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sound Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has served it's purpose. I wanted a way to hook up my surround speakers to my laptop and extra monitor. This was very cost friendly and worked out perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UTDerk23, Great! Good to know that this is what you're looking for in an AV Receiver. We're glad to hear it works perfectly with your surround speakers, laptop, and extra monitor. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good system for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good features. I wish the remote was backlit but not a dealbreaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD,

      We appreciate the 5-star rating and we're glad to hear that you like the easy set up function and features of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised and only twist is you need multiple hdmi cables to each device going into receiver. One HDMI can go out to your tv however. A minor issue is that it adjust the subwoofer automatically which doesn't give full punch as it used to in prior receiver. Might be able to adjust but need to look further

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6187502, We are thrilled to hear you are overall satisfied with your purchase and you are enjoying the superb sound quality of this receiver. Your feedback is extremely important to us and is very much appreciated. Make sure all the cable are connected firmly. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandma was super happy when this showed up for Xmas and she was able to use her surround speakers again. I might have to get one for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MineCraft,

      Awesome! We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the level it is with the five jacks, it does exactly what it’s supposed to do. It was pretty easy to hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Celia,

      Awesome! We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this receiver outside for my patio speakers. I don’t know if it’s the receiver or the speakers but everything sounds amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bass,

      We are glad you are happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony home theater receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new home theatre system for less than a month but we love it, sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello STAND,

      Thank you for the 5-star rating! We're glad you love your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great starter amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has numerous updated features. Provides excellent sound for a budget shopper. This amp replaced a 20 year old Sony AV str model. Very confident in Sony products. Wish it had one more hdmi input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed excellently!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony STRDH590 has performed excellently! I'm very satisfied. Was very happy that the Total Tech technician set it up for me...made sure all worked! Has lasted a long time. When I need another will return to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Enrtry Level Reciever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Paired with 2 Sonny sscs5’s and a Dayton Audio 10” sub for now, but still sounds terrific without a whole surround set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerrySeinfeld,

      Awesome! We are glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price, with excellent sound quality and features. Just what I needed for my garage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2ndLOOK, we're glad you like the sound quality and features of our product. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great connected to TV. The Bluetooth feature is great way to connect phone to speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeggyM,

      Thank you for the review! We're glad you like the Bluetooth function of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Decent A/V receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to hook up, a good A/V receiver for beginners of home theatre. No bass and treble controls which I didn't like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLed,

      Thank you for the review. You can adjust the bass/treble level of the front speakers. See page 28 onwards on how to.

      https://www.sony.com/electronics/support/res/manuals/W001/W0014753M.pdf

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US