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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3929 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,929 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I had searched for a receiver to replace the one I had. Best Buy was the place to find it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denise,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade all of my electronics. This was a great addition for a reasonable price. Used in workout area with new tv and new Blu-ray player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy, That's great! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony 5.1 surround sound receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver, and the price was very reasonable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauriceS,

      Fantastice! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We appreciate your support and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old one after 10 years. This was well priced, latest technology and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LosLos1,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to set up. Remote control is easy to use…user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bosespeaker,

      Great! We're glad that you are having an easy time using this amazing receiver. The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item open box from best buy, worked flawlessly and has excellent quality. Breathed new life into my speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Borgas,

      We are glad you like the quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with my receiver. I actually upgraded an old one from 20 years ago with this one and it sounds super good hooked to my pioneer speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stereo - works flawlessly with my Sony 55"

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome... I had to buy a new television because my older Sony died. Unfortunately, the new TV didn't work well with the ARC system of my older Sony receiver, so I upgraded the receiver as well. I know you might be thinking, this is getting expensive... well Sony, much like a Toyota holds their value well. I was able to sell my old unit and buy this one for just $20 during the holidays. Of course, I keep my equipment in great condition and had the original box and manuals - all important.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyPortland, Thanks for purchasing the STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as I made this purchase while on sale and by using some bonus points. performed as good as I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyViper, Thank you for purchasing the Sony STRDH590! Good to hear your new AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Mixed feelings on this one...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's something about this receiver that just doesn't seem quite right. Had issues with screen going black when kids playing video games or sometimes when watching movies. Swapped out high speed HDMI cables, switched inputs, etc. Disabled dynamic range and tried just about everything. Thought it was the TV, then the PS5, but roku always seemed to work just fine...until that had issues also. I have been using Yahama and Onkyo for the past 2 decades, but decided to go back to Sony. Wish I had stayed with other brands.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buster, We're sorry to hear that you're having issue with the STR-DH590, 5.2 multi-channel AV Receiver. To isolate this issue, please follow the troubleshooting steps from the link below:
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001612120.html

      Thank you for sharing your feedback. Jay Sony_US

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    The smallest of all Recievers at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the size but it still was a little too big to be able to use. I returned this product so not sure how the sound or anything else really played out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Sony 725W Home Theater Receiver is everything we wanted in a receiver. We are still in the process of see everything that we can do with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lovingmyHP,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      If in case you need assistance, you can contact our product specialist.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly how I need it to and sounds really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob,

      Very nice! We're glad to hear you like the sound quality of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Sony reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up,Bluetooth woks well. Enjoy the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkC,

      Very nice! Thank you for reaching out to us today. We're always happy to hear from you. We're happy to hear that you're enjoying the easy setup function and Bluetooth of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    Output is fine ... annoying issue on startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is fine. However, I cannot believe that I did not see called out in the reviews I checked before purchase the issue with the receiving requiring you to select the desired input each time it starts. So if you primarily use the receiver with your TV, you will need to use the Sony AV remote to select the input each time you turn the TV on. You can search for this on the sony forums and find the users reporting the same concern. Sony basically advises this is expected functionality and apparently it works better with a Sony TV. So beware of you are looking to pair this receiver with a non -Sony TV. I asked a question about this functionality in this best buy Q/A section a while back and one person suggested buying a $100 all in one remote and program it. You decide how much sense that makes, especially if you primarily use an X1 remote. I posted in the Sony forum a request for an updated firmware to resolve this issue. I will revisit this review if Sony looks to address this concern. See here for the sony forum reporting this issue: https://ap.community.sony.com/s/question/0D50B00004NYJa4/after-turning-on-my-new-sony-strdh590-av-receiver-the-home-menu-comes-up-on-my-tv-i-have-to-press-the-home-button-in-order-for-it-to-disappear-im-searching-for-a-fix-so-i-dont-have-to-dismiss-the-home-screen-on-each-startup?t=1546995982907

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThatGuy, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Connected 3.1 speaker system, DVD player, cable box and roku. All went smooth and easily programmed a universal remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Value,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    returned this for an open box 7.2 channel version

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 year old AVR was not compatible with our brand new 55 inch 4K Hisense H8F. Its got great reviews but we returned it and bought the Sony 7.2 version for future flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once i received it, it sat for a few days until i was ready to reinstall all my components on my av entertainment center, once i got everything connected, worked awesome. i could connect most everything to it or use it to the most for what i bought it for. the only issue i had is 1 component doesnt work with it, but i think it has something to do with the tv i have, which im sorry to say dont match my sony home theater layout, but i plan to fix, soon! other than the 1 component, everything else is awesome, including my 8-in-1 sony remote that i was able to instantly use as soon i programmed it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smittydawg, That's great! Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my pre-HDMI 2001 Onkyo receiver. Easier to hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unbeatable,

      Very nice upgrade! We're glad to hear that you like your new Sony AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Perfect for my application.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ever,

      Thank you for the 5-star rating and we're glad to hear that you like the value and price point of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US