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Customer reviews

Rating 4.5 out of 5 stars with 3931 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,931 reviews
  • Rated 5 out of 5 stars

    Add a title*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of this item. It needs to be minimum 50 characters so I had to type this. Overall, the amp is great. 5 Star!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HelloLightnessmynewfriend,

      That's awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    sounds good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice easy setup has good bass hit rumbles the walls only wit 1 sub output

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gary, We're glad that you like the ease of setup. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great reciever. I got a open box and has performed very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vjruiz32,

      You made the right choice with the Sony STRDH590! The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    does what it is supposed to

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    obnoxious that you have to select the input on every power up. should have an app to control options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hI CharlesK,

      Thanks for commenting. We truly appreciate your feedback with the app control feature and last used input (last input) when power up option, and we are sorry if the receiver doesn't have this function. The STR-DH590 is designed to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, This receiver is ready for whatever and wherever your content takes you.

      If there's something we can do to help or you may need an information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Perfect for my vinyl record player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is worth every penny I can run 100 watts to four speakers and a independent powered subwoofer and sounds amazing and would make a great surround sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boogeyman, Great! We're glad to hear you appreciate the sound quality and it works perfectly with your speakers. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver. I dont write much but they won't give me my rewards points unless I reach the minimum amount of characters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NJTG, Awesome! Thank you for giving the product a perfect rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for sharing your feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to operate. Has excellent sound. What more could I want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterS,

      Very nice! Thank you for the purchase and we're glad to hear that you like the sound quality and easy to setup function of the AV receiver. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is very heavy - difficult to install due to being front heavy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bestbuy,
      Thank you for your purchase. Your input regarding our STRDH590 is appreciated. This will help us improve our future products. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love on my setup Used Bose speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julio,

      Thank you for the review! We're glad to hear that you love the Sony AV receiver. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great value, great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully fits its intended purpose. Connection with the TV was exceedingly simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer42,

      You made the right choice! We're glad that the receiver works well with your home entertainment system. It's also great that you had an easy time setting it up. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had it a short time, and so far I'm very satisfied with the Sony Home Theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NorthtownSpecial, we're glad you are enjoying our product! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is great! Geek squad person was quick & knowledgeable. My only negative is the miss quote for install. Quoted $99 and charged way over that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertLakeOswego, Thank you for the feedback on your experience with your STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good home stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great connected threw my Sony subwoofer also from best buy. I wish it gave better directions on home to hook everything up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmaandser, We're glad to hear you like the great sound quality of your new Sony AV receiver. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sounds ok for an inexpensive unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok - hooked up to a tv and Xbox with older souroundings system It’s fine for the kids shooting stuff and crashing cars Not so awesome for movie nights but hey - it was inexpensive...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alphabetsoup, We're glad to hear you're satisfied with the sound quality and it works well with your all your devices. And good to know your kids are enjoying the audio for gaming. To ensure you're getting the best audio experience, please follow the steps below:

      -Check that all connecting cables are inserted to their input/output jacks on the receiver, speakers, and the devices.
      -Check that MASTER VOLUME on the receiver is not set to “VOL MIN”.
      -Check that the speaker settings are appropriate by using the following settings:
      Perform Auto Calibration in [Easy Setup] from the home menu.
      Press AMP MENU, then select “<SPKR>” - “PATTERN” on the display panel.
      -Then check that sound is output from each speaker correctly by pressing the AMP MENU and selecting “<LEVEL>” - “T. TONE” on the display panel.
      -Be sure to select the optimal sound field for the content. For details on the sound fields, see “Selectable sound fields and their effects.” using the Help Guide.

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    sonic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love is excellent i never have one radio loke that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonic, Great! We're very grateful for this positive feedback. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony/Directv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment but it is not compatible w/Directv remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarydeanR,

      We're sorry you've been running into difficulty. With regards to programming third-party remote controls to operate your Sony Home audio system, manufacturers may assign different code numbers in their universal remote controls to identify the Infrared (IR) signal of a Sony product. Thus, the code number used for operating a Sony product in one remote control may be different from that used by another.

      If you need help with a non-Sony remote, please contact that remote's manufacturer.

      Despite your concerns, we're truly happy that you like most of the features of your STR-DH590 AV receiver. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Unbeatable 4k Home Theater experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat the selection and service at Best Buy - I got a CRAZY deal on my last Sony purchase using my bonus coupons and promotions!!! Ebay Who? Amazon Wahaa???

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jazzdawg, Thank you for the 5-star rating! We're very pleased you're enjoying the 4K home theater experience on your new STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it makes me feel when I play my tunes on bluetooth. Connected to two sony floor standing speakers and 1000 watt woofer its sound clarity is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mack,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good receiver. We bought this to replace an older receiver. Everything works as expected. The sound is not quite loud enough though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fantastic,

      Thank you for the review. We're glad the AV receiver works well. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Sony receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the Sony receiver had better surround sound. Also when watching TV, wish sound stayed at the same volume level. Seems often the commercials are a lot louder than the show. And wish sound could be set at a certain default level so that when turn on your TV the volume would be at the set default level instead of the last level you were listening. My old Samsung receiver was better but needed upgraded because of the input/outputs. Anyone else find a newer receiver that has great surround and can also set a default level?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson,

      Thanks for the feedback and we really appreciate the time you took to share so many details about your experience with the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US