Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$498.00
Save $1.99
The comparable value is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 3931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,931 reviews
  • Rated 4 out of 5 stars

    Solid Sony product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Sony audio quality. Just wish the remote had learning technology to control the TV power.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungTV, we're glad you like the sound quality of our product. We understand you concern regarding the control of the TV. You can utilize the CEC function of this unit. Please check this link for more details:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00173195

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great working with Dish TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over an older Marantz receiver for working with Dish TV and good speakers. Very pleased with this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveR,

      Glad you're happy with your purchase! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Bang for the Buck

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound Spin all my records thru this system. Excellent deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myridon,

      Thank you for the 5-star rating and we're glad you like the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Perfect for karaoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver to use with my projector and Bose sound system. Also I do karaoke perfect combination

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny22, Great! Thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi® Network AV Receiver. We're delighted to hear it works perfectly with your projector and speakers, and that it allows you to have an enjoyable karaoke experience. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver that we bought. We love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avie1124,

      We appreciate the 5-star rating and we're glad to hear that you love the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Ryan is awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Ryan was very helpful. He took his time with and educated us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RikiP, Thank you for your awesome review! We are glad to hear that you had an excellent shopping experience! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    computer room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fine system will not connect to different tv brands or Comcast. I want to have ONE remote and the system will not allow this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DONALD,

      We do apologize for the inconvenience. You can turn on the HDMI CEC function of your TV so you can control the AV receiver using one remote. Contact the manufacturer of your TV for further assistance. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great production - it would be beneficial if there was a Users Manual included with Receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung,

      Thank you for the review and we're glad you like the AV receiver. Help guide and manual is available in our Sony support website.

      https://www.sony.com/electronics/support

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with my speakers and installation was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PattihR, We are thrilled to hear that your new Sony A/V home theater receiver works well with your current speakers. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). You can utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth. Equipped with 4 HDMI inputs and a host of advanced features, this receiver is ready for whatever and wherever your content takes you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Could use a little bit more versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeD,

      Thank you for the review and we're glad to hear that you like the value of the AV receiver. Your feedback is greatly appreciated. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not impressed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FM antenna is a joke. Reasonably easy to set up. 25 year old JVC actually seemed to sound better,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ctuna,

      We are sorry to hear what happen. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Lots of options with this receiver. Decent price too. Do wish it had a dedicated "line in"but I know there is work around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fortunateson,

      Thanks for the feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the receiver for almost 1 month and have no complaints. It delivers all that was promised. We thoroughly enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony 725 watt amp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does very well for inexpensive receiver. Plenty of adjustments to make it sound the way you want it. Great buy. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good so far. My last receiver was a Yamaha but the Bluetooth stopped working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Works, Awesome! We are so glad to hear that you are happy with your new STRDH590! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not too bad. HDMI passthrough does not work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent basic receiver. If you have Dolby Vision or HDR10, it won’t work with this receiver. The UI interface is too basic and it’s difficult to find advanced settings to troubleshoot any issues. I emailed Sony support and they gave me a half baked answer with a guide on how to do it with another receiver (not mine). I’m probably going to return this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny, Thank you for the feedback on your experience with your STRDH590. We appreciate your feedback about the user interface. To ensure you're getting the HDMI passthrough to work, please follow the steps and guidelines on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00171719

      If you still have the unit and need assistance, please email us at [email protected] with the following details:

      Name:
      bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great value for the price. Best reciever in the price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasen,

      Thank you for the 5-star rating and we're glad you like the price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Not efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why have a system that requires a separately powered subwoofer? This device is expensive enough and powerful enough to directly power a subwoofer. Why must I buy a whole, separately powered subwoofer. I can see offering it as an option, but I should also have the option of simply running a subwoofer directly from this receiver. As a result of this gripe, I returned it and bought a conventional home theater system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BW1926, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the simple instruction process it was very straight forward

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Greattv!

      We are so happy that you like the ease of use & user-friendly operation instructions of the STR-DH590 5.2ch Home Theater AV Receiver.

      Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sounds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect . We love listening to music and even use it when watching movie its perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sounds,

      That's good to hear! We're glad you're enjoying the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US