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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3927 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,927 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East to Set Up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 20 year old surround sound. This receiver was very easy to set up and easy to work for my mother in law. She loves it and is able to listen to the football games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammy,

      Thank you for the 5-star rating and we're glad your mother in law loves it and you had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sony theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Sony products for years. Love the Bluetooth feature and is perfect fo music listening or as a home theater system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobD, Fantastic! We're glad to hear you're enjoying the easy Bluetooth connectivity and overall sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good receiver but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice receiver for most people. It has treble. It has bass, although can be muddy. The problem i had with this receiver is it lacks midrange. The unit plays loud, but you always feel like there is something missing. Returned and bought on Onkyo instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RushFan,

      We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver that would do HDR for the PS5 and 4K tv, but really only needed a 5.2 system for a smaller area. This was very easy to set up and it it works well. It only has a couple of ports, but that's all I need for my setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedHotMom, Great! We're glad that you like the ease of setup and the receiver works well. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its ok...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Functions as you would expect and talks to my Sony TV. I only wish it had an equalizer function. The preset for the speakers need to be tweaked for the voice mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STRDH590, We're glad that you like the ease of setup and functions well with your TV. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a pioneer receiver and it flaked out on me then recently purchased this Sony receiver and I have to say that it sounds much better than the pioneer. Handles my Sony subwoofer so much better. Best receiver out there for the price, can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony doesn't miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has great sound quality. I was able to connect it to my turntable and TV for surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NM56, Thank you for the 5-star rating! We're very happy to hear it works perfectly with your speakers, TV and turntable. Good to know also that you like the amazing sound quality and features of your new receiver. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround sound system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound system. We can hear everything clearly and through the dining room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickaM, Awesome! We're glad to hear you're enjoying the audio clarity and immersive surround sound experience with your Sony STRDH590. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this receiver. It has a ton of features and sounds good with all types of music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThomasH,
      That's awesome! it's nice to know that you are enjoying the amazing sound quality and features of our Sony STRDH590 Receiver. Thanks for the feedback and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect tuner on a budget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have built-in speakers in my rental that I wanted to start using. I wasn't looking for huge sound, just something inexpensive but reliable to power them. Well, I definitely got that and more! This tuner is simple, easy to set up and use, and packs a good punch! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this AV receiver for about 6 months now. We didn't need anything too fancy, just something to connect our speakers to and our cable/apple tv/xbox so we could just run 1 cord to TV instead of 3. It was fairly easy to set but after about 2 months it randomly shuts off, which is ridiculously annoying. Sometimes it will go a few days, sometimes it will shut off every 20 minutes. It's in an TV stand (not fully enclosed), so it shouldn't be over heating. Tried resetting it multiple times to no avail and customer support calls were useless. Overall pretty disappointed and will likely choose a different brand when we get another one for the basement.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustAGuy,
      Thank you for sharing your experience with us. While we are glad to hear your easiness in setting up the STRDH590 receiver, we're sorry to hear the issues that you are having with the unit were it shuts off randomly. This is definitely not the experience we want you to have with us. May we know the case number so we can review your file in the system and do the best possible for you? For the meantime, please follow the steps on these links below to isolate the issue if the receiver is turns off by itself:
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00032091
      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553098.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver and a great price...I picked this up on sale for $100 off! This drives my 5 satellites and sends signal to my two powered subs! Very smooth sound out of the box. Love the automatic calibration with the included microphone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nitsud916,

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surround sound again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this receiver. Easy to install and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good entry level receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic wireless no frills receiver. Does the job and then some. Combined with an older set of Klipsch speakers and still works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DHCA,

      Awesome! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned the receiver. Wanted to replace one of my higher end 10 year old receivers that failed. Was curious what an inexpensive amp could offer. The hook up and settings were very straightforward and easy. The settings menu could be better. Maybe in future firmware updates. The sound is suited for small set-ups. Gaming or mini home theater, stereo listening etc. My main concern was no body to the sound profile on larger speakers. The amp is very bright sounding. Made many adjustments(many) and could not even come close to other receivers I have owned.Just some personal thoughts on the overall sound. For the money it has many great features. For the right set-up and bargain price it gets the job done. For high end features, sound and home theater impact not so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cyan, We regret to hear that the unit had to be returned. We appreciate your feedback on the overall features of the STRDH590. Some few things to highlight on this unit is it supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). These video formats produce remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I would buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my receiver and found this one on the Best Buy website. I bought it for its reasonable price, not expecting the quality of a high end unit. I was surprised that it puts out very good sound for the low price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anton,

      Thank you for the 5-star rating! You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Receiver at a nice price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver Has on-screen settings Easy wire/ HDMI connections Easy to use display

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieB,
      Thank you for an amazing review! We're really happy that you love the functionality, features, and overall performance of your STRDH590 receiver. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally movie theater sound at home! Got kenwood receiver and speakers as a gift but the receiver was to old school for our tv so found this one and paired perfectly with the speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigfamiy, Awesome! We're glad that the receiver paired perfectly with your speakers. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Works fine for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job of amplifying an audio signal is pretty basic electronics-wise, so receivers differentiate themselves on features. The features I wanted: Low price, 5.2 channels, takes 4k hdmi signal, FM radio, bluetooth This receiver met those requirements. I didn't realize that the power button on the receiver would turn on and off the TV via HDMI, which is nice. Sufficient power output to drive my speakers. A nice selection of HDMI inputs, as well. Don't like: The included FM antenna is not great (it is just a single pole wire), and the interface sony has used is non-standard. If I wanted to use a better antenna, I would have to hack something together. It comes with a microphone for some kind of nonsense adjustment I'll never use. I'm sure there are other nonsense equalizer modes that I'll never use also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlanXorax,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and cheap amplifier. It has very good sound. The Bluetooth connects quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardoR, It warms our hearts to hear such amazing feedback! We're elated to hear that you found our AV receiver intuitive and brings out very good audio throughout your listening environment. Thank you so much for trusting Sony! -Jess Sony_US