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Customer reviews

Rating 4.5 out of 5 stars with 3931 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,931 reviews
  • Rated 5 out of 5 stars

    Rainman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People there were awesome and polite they answered all of my questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonG, Thank you for sharing such a wonderful shopping experience. We're really happy you are satisfied with the great customer service, and exceptional sound quality of your new STR-DH590 5.2Ch AV Receiver. Glad to know everything has been taken care of. You're now able to experience the bigger, clearer picture and flexible surround sound with this 5.2ch AV receiver. Thanks for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    It was a great receiver, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver, if for no other reason than it replaced my aging Sony received that's probably close to 15+ years old. While I was able to get all the glorious 4K HDR that I wanted, I could not for the life of me get the ARC channel to work with my Series 4 Roku. I tried every setting that made sense between the TV and the receiver but could not get it to even see it as a CEC device on the network - though it did see a device connected to it, so I knew that it wasn't a cable issue in that regard. After a week of fumbling with settings, I returned it and am now just using a Yamaha soundbar...with ARC working crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpencerEntertainment, Thank you for purchasing the STRDH590. While we're glad to hear you appreciate the 4K HDR feature of the unit, we regret to know you're having an HDMI related issues with the receiver and it had to be returned. This is usually not the case for our AV receivers nor the experience we want you to have.

      For HDMI-related issues, we recommend following the troubeshooting steps on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00173195

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and functionality. The device has done the trick. It look a little bit to figure things out with our home surround speakers at set up. Outside of that all has been great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kiwikosmic,

      Awesome! We are glad you like the functionality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, plus provides option to only utilize front two speakers alone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, Thank you for this amazing feedback! We're glad to hear it works great with your speakers and you are enjoying the features of this great receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much as advertised. Sends around 145 watts per channel, which work prefect for my larger floor speakers. Works well with my sony TV although Sony intentionally makes their TV's incompatible with receivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one. Useful for most features. Decent receiver for most daily use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbhP, We're glad that you like most of the receiver's features. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade was long overdue. Got this puppy on Black Friday and it was well worth the purchase. Audio and video is much better. If you have a 4K tv I highly recommend ensuring your surround sound is up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the power it puts out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaytree3563, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Nice receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver for the price. Sound functions are good. Settings are easy to use. Clean look. Not as compatible with older cable units. Had to upgrade my dvr.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gsk21,

      Thank you for the review and we're glad you like the smart features of the AV receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Installed at a shop to listen to music and good range on Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      Awesome! We're glad to hear that you like the Bluetooth of the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Bad tech support

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got 3 stars due to difficulty setting up. Things went good until I got to the part where you have to pick your speaker arrangement. All my speakers are in the ceiling and there is no choice for that. Then Only the front speakers would work. Called tech support and spent 2 hours on the phone with them to find out that the auto calibration won't work with all the speakers in the ceiling and they couldn't figure out why my rear speakers wouldn't work. I finally figured out it was a simple setting that needed to be changed. Tech suggested was a total waste of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badtechsupport, Thank you for the feedback on your experience with your STRDH590. We regret to hear that you had to spend so much time setting up your speakers. But, good to know that you've managed to figure out the correct settings to get all your speakers to work.

      Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great 4k hdr receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great priced receiver that supports 4k hdr. Initially the speaker size are set to large, so changed to "small" for the subwoofer to work. Also to bypass 4k hdr change hdmi signal input to "enhanced".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this receiver it has enough ports to complete my sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Jakm65! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic receiver, solid, dependable, great performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLawrence, Thank you for sharing such an excellent shopping experience! We're very happy to hear your purchase went well and you are enjoying the impressive performance and sound of it. You’re in for quite the cinematic upgrade! Thank you so much for choosing our STR-DH590 5.2ch Home Theater AV Receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Simple home theater sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple way to start movie theater sound with existing speakers. The pass through is simple to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CltScooter, Awesome! We are so glad to hear that you are happy with the ease of use and easy setup of your new STRDH590! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY! -Carl Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping this from being a five star rating is that it only comes in black. What is with the 80’s motif that has taken over the industry? Give us some options! White, silver, something other than the big black box sitting in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great with sound quality. It does not have alot of sound options. Feels like a simple receiver. Id stick to Yamaha brand for future receiver purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BumMode,

      Thank you for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 receivers already but although they worked well, and were both SONY, they were about 12 to 15 years old. For my new house I wanted something new with optical input, etc. I'm very happy with this new reciever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and quick help, and very good information ….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wernervetter, That's wonderful! We're really glad you're happy and satisfied with the great customer service and exceptional sound quality of your STRDH590 AV Receiver. Glad to know everything has been taken care of by our authorized dealer. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great power amplifier!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this product years later. Would recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryK,

      Great! We're thrilled that you are enjoying this amazing receiver. Thank you for choosing Sony!

      -Ralph Sony_US