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Customer reviews

Rating 4.5 out of 5 stars with 3931 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,931 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have done the job but the unit it was replacing is repairable so I returned it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steamblow1, Thank you for your 5-star review. Sorry to hear that the unit had to be returned. The STRDH590 has all the functionality and features that the STRD665 has. Plus, the STR-DH590 supports all the latest HDR formats (HDR10, HLG, and Dolby Vision). We hope you will consider Sony again in a future purchase. Thank you. Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Home Theater Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new receiver to replace an older model that no longer worked. Perfect addition to our home entertainment system that is set up to our projector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSfromI,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Earl Sony_US

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Nice entry level receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if it had buttons for bass and treble settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but AM.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent surround system. The only caveat is its lack of AM band on its receiver side. Other than that, does the job well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChewySquirrel,

      Thank you for the review! You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Really great for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky UI, limited configuration options (I'd like to listen to music and game at the same time -- no such luck) but for the price I think it's a really good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, we appreciate taking the time to write us your review about the receiver, we appreciate it! Thanks for choosing Sony! -Erin Sony_US

  • Rated 5 out of 5 stars

    Sony receiver review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck, if paired with the right subwoofer, it'll surprise you I love it...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plumber,

      Awesome! We're glad you like the AV receiver for its price. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonW,

      Thank you for the 5-star rating! The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    A bit of a disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really user friendly getting the speakers to balance manually nearly impossible and in my configuration the included automatic microphone for balance does not work. Does not have the antenna range to pick up weaker channels despite them being in the local area. Overall sound quality is decent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wjb854,

      We do apologize for the inconvenience. When matching speakers and Audio/Video (A/V) receivers, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver.

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can rely on Sony products all the time. Afterall Sony products use o be made by Fischer products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nikki,

      Thank you for the 5-star rating! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV required an update. This item did the trick and now everything works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Copper,

      Thank you for the purchase! We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great system at good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not highest end but does everything I needed it to do for upgrading media room system. Great basic functionality, no complaints at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ceenit, We're very happy to hear you're enjoying the overall basic functionality of your STRDH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    On Screen Gnat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. I’m enjoying it with the exception of the on screen menu that pops up each time the volume is adjusted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Almostperfec, Thank you for the 5-star rating! We're glad to hear you like the great sound quality and overall features of the unit. We value your input and appreciate the feedback. Unfortunately, there is no way to disable the home menu of the AV receiver. It is part of the normal operation to display the home menu of the receiver if it is connected to your TV via HDMI. Bring your AV equipment together for a 4K upgrade with the STR-DH590, a space saving receiver with easy BLUETOOTH® connectivity and multiple inputs. The STR-DH590 supports 4K HDR pass-through and Dolby Vision™ for picture clarity. Flexible surround sound from 5.2ch speaker systems or 2.1ch virtual surround. Thank you for your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    great value for your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift- works perfect. Was looking for something that will connect to a record player, this is a great option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mel2123, Thank you for the 5-star rating! Good to hear it works great with your record player and you appreciate the overall features of your new AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo works great sajesmrn was helpful and knowledgeable store was clean and well sticked

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyreceiver,

      We're glad to hear you had a great experience with our customer service. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great AVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as usual from Sony. Expect a click noise every time when turned on. It's normal in AVR but it's little annoying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandomBuyer,

      We will surely take note of this feedback as it helps us improve our products/services.  Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality but not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound quality but not very user friendly found it a bit much overkill for 2 speaker set up probably better for 5 speaker surround

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected so far. I haven't fully checked it out but so far everything performs well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi miamibig,

      Thank you for the purchase! We're glad to hear the AV receiver works well. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Mr, Miller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great separation of the channels for sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurtisM, Perfect! We're very pleased to hear you're enjoying the great separation of channels and amazing surround sound experience on your Sony STRDH590. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver with good performance. The audio is Great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuyG, We are happy that you like the audio quality and performance of your Sony home theater receiver. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR receiver. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect one component at a time without referring to the menu. Now it's all done and it works smoothly. Very satisfactory.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dslli,

      We are glad that you're happy with your purchase. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you for choosing Sony!
      David Sony_US